Cancelling an Outpatients Appointment

Female receptionistEvery year, tens of thousands of outpatient appointments are missed across Southmead and Frenchay Hospitals.

Forgetting about an appointment, not being able to cancel, difficulty getting time off work or worries about being admitted to hospital are some of the reasons that people do not attend.

We want to reduce the number of missed outpatient appointments which will allow us to treat more patients and reduce the time that people have to wait.

Please help us by telling us as soon as possible if you cannot make your appointment date by calling the number on the letter we sent with your admission details.

Or contact Outpatients Appointments on telephone 0117 3235105, email outpatientsappointments@nbt.nhs.uk or fax 0117 3236164.

Alternatively, if you have been referred to a specialist by your GP and you have an appointment reference number and a password you can visit www.chooseandbook.nhs.uk to book, change or cancel your appointment online. You can also do this by telephone using the number you have been given by your GP to make your booking. Choose and Book is a national electronic referral service which gives patients a choice of place, date and time for their first outpatient appointment in a hospital or clinic.

  • Share |
  • Print this pagePrint this page

To cancel an Outpatients appointment, please telephone 0117 3235105 - option 3
Email outpatientsappointments@nbt.nhs.uk
Fax: 0117 3236164

| About Us |