- Part of the Surgery Directorate

What is Outlook?

Outlook is a psychological support service for anyone affected by a disfigurement or visible difference.

Outlook offers support and help for people of all ages who are coming to terms with a different or unusual appearance or a disfigurement. It is a confidential service for children, adolescents and adults who experience emotional or psychological problems linked to a disfigurement or visible difference. It also provides information support and training to health professionals.

The types of disfigurement or visible difference may be:

• Congenital: such as a birth mark or cleft lip and palate
• Caused by an accident: such as a burn, scald or scars from a road traffic accident
• As a result of surgery: such as scars from removal of a tumour
• Caused by a condition or disease: such as Thyroid Eye Disease, stroke, facial palsy, cancer, skin conditions

Outlook is based at Frenchay Hospital, Bristol, UK, but is open to anyone from the wide surrounding area who is able to travel to the unit for an appointment. A referral from a heath professional is required.

The Outlook Team:

• Dr Natty Triskel - Clinical Psychologist
• Ms Julia Cadogan - Clinical Psychologist
• Elena Alexandrou - Assistant Psychologist
• Helen Skuse -Administrator
• Angela Scott - Administrative Assistant
• Senna Cook - Specialist Counsellor

Contact Address:

Outlook
Disfigurement Support Unit
Ward 22
Frenchay Hospital
BRISTOL
BS16 1LE
Tel 0117 975 3889