Volunteering

Volunteering at North Bristol NHS TrustPeople like you are needed for 2 to 3 hours per week (on a day to suit you) volunteering at Frenchay or Southmead Hospitals.

Just a little of your time, energy and action in volunteering can enrich a patients stay in hospital.

To find out how to become a volunteer at North Bristol NHS Trust, please telephone Suzanne Packe, Voluntary Services Manager, on 0117 3402044 or Vicky Brathwaite on 0117 323 2111.

What do volunteers do?

Volunteers undertake a wide variety of duties, including:

  • Directing/escorting ‘lost’ members of the general public.
  • Serving hot/cold drinks and confectionary in a variety of areas.
  • Helping escort patients to their wards.
  • Befriending patients on wards, listening to and chatting to them.
  • Driving – using your own vehicle – to collect patients visitors and carers.
  • Fundraising.
  • Entertainment volunteers who help with evening musical concerts.
  • Chaplaincy volunteers.

No previous volunteering experience is necessary and age is no barrier. An interest in people is a must together with a ready smile and listening ear. We are required to carry out a Criminal Records Bureau check on all volunteers and you will need to be able to provide two referees.

Benefits include:

  • Feeling useful and fulfilled.
  • Mileage allowance and/or bus fares are refunded.
  • On the job training usually by shadowing an existing volunteer.
  • Volunteer Newsletter 3 times per year.
  • Annual social “thank you” event.
  • In some cases, meal vouchers.

For more about becoming one of our great volunteers, download:

To find out how to become a volunteer at North Bristol NHS Trust, please telephone Suzanne Packe, Voluntary Services Manager at Frenchay, on 0117 3402044 or Vicky Brathwaite, at Southmead, on 0117 323 2111.

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To find out how to become a volunteer at North Bristol NHS Trust, please telephone Suzanne Packe, Voluntary Services Manager, on 0117 3402044 or Vicky Brathwaite on 0117 323 2111.

Robert West (Bob)


I have been a Volunteer Pathfinder since November 2008. I took early retirement and wanted to give something back to the NHS and Frenchay Hospital for the wonderful medical treatment received by members of my family.    

Susan Bowerman


I am a Volunteer Befriender/Mealtime Assistant on Ward 106. I have been helping there since July 2009. I enjoy everything about it. I wanted to volunteer because I like people… When I retired I wanted to do something useful with my time. When I leave the ward I do feel I have made a difference.   
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