Emergency Department Patient Quality Indicators

Over the last few years all NHS Trusts have been required to ensure that patients who attend the Emergency Department are seen, treated and sent home, or are admitted into hospital, within 4 hours of their arrival.

Since April 2011, Emergency Department patient quality indicators have been introduced to ensure patients are receiving the necessary service standards, such as how long patients have to wait to be transferred from an ambulance into the Emergency Department, how many patients went home without being seen and the average waiting time for the last 5% of patient seen through the Emergency Department.

These Emergency Department Patient Quality Indicators are published on a monthly basis to demonstrate how we are performing and delivering the service standards that the public expect from their local hospital Emergency Department.

Download Emergency Department patient quality indicators: