Children’s partnership a “bright spot”
Friday, 2 May 2014
The Community Children’s Health Partnership was able to showcase its work during a visit from NHS England’s head of patient experience.
Kath Evans, who is responsible for the experience of patients in maternity, newborn, children and young people praised the team’s work as a “bright spot” that others could learn from, following her visit.
The Community Children’s Health Partnership (CCHP) with Barnardo's is run by North Bristol NHS Trust and is responsible for all the community health and child and adolescent mental health services for Bristol and South Gloucestershire.
Kath Evans co-hosted a conference with Barnardo’s about CCHP two years ago and returned to Bristol this week to find out more about the partnership’s work.
She was shown films and met with staff and young people involved with the service during her visit.
Kath Evans said that children and young people’s experience of care matters and that good experiences empower individuals.
“It was a pleasure to see this in action at North Bristol NHS Trust, whilst visiting the Community Children's Health Partnership,” she said.
“The collaboration between the NHS and Barnardo’s has resulted in rich and fruitful participation between clinicians, commissioners, children and families. Use of family narratives alongside clinical pathways are challenging processes, films of participation journeys of young people using mental health services are encouraging executives to think differently, young people are trained to be young inspectors and environments are transformed to be less clinical and more inviting thanks to their input.
“The effort required to deliver this level of commitment to participation cannot be underestimated. It is the enthusiasm to the Barnardo’s team, focusing on those who are most vulnerable and the openness of the clinical team that has changed the culture, North Bristol is a bright spot, from which other systems can learn. Sincere thanks to the team, especially to the young people, for an inspiring visit.”