Exceptional Healthcare Awards 2018: Rising Star - Clinical

Friday, 2 November 2018

There is just a week until we celebrate the winners of our Exceptional Healthcare Awards, supported by Southmead Hospital Charity and we are highlighting the achievements of our staff who have been shortlisted.

Today we are featuring the people who have been shortlisted in the Rising Star - Clinical category, which recognises an individual who, early in their North Bristol NHS Trust (NBT) career is making a significant impact or improvement at the trust.

Here are the nominations:

Harriet Lowne, Assistant Practitioner

Since joining the team, having worked as a care assistant but not in a hospital setting, Harriet quickly became an integral part of the orthopaedic physiotherapy team.

When the opportunity arose for a new role within medirooms, she excelled.  She started a quality improvement project into the impact of a dedicated physiotherapy presence in medirooms to support the flow of patients through the day case unit.

Through total commitment to acquiring clinical skills and knowledge, she quickly demonstrated her reliability, essentially managing her own caseload. This level of responsibility had not previously been explored for untrained staff. She is an asset to every team she touches. 


Olivia Crosby, Healthcare support worker

‘Amazing professionalism and a great success story’, sums up Olivia. Liv Crosby started working at North Bristol NHS Trust through the traineeship scheme in 2017.

Liv has grown in confidence and has made improvements in the Elgar enablement unit. Liv has improved the experiences of patients and carers.

She has supported the implementation of enablement and encouraged patients with creative activities and the use of the day room, as well as working with patients at meal times.  Liv works with patients with complex needs and supports patients to mobilise to the day room. Liv is also working with the team completing and documenting capacity assessments for patients. 

The shortlisted nominees in North Bristol NHS Trust's Rising Star - Clinical category of the Exceptional Healthcare Awards

Simon Holloway, Senior Pharmacy Technician Clinical Trials

Simon has recently taken on the role of Lead Pharmacy Technician for Clinical Trials. Traditionally this role has been a pharmacist role but Simon has taken on the challenge and has taken the service forward.

He is reviewing processes to ensure the team is working as lean as possible, challenging old practices and assumptions and upskilling the team through training.

Simon is an inspiration to others in the department for how change is done and the fact that you do not have to accept the status quo.


Sophie Williams, Assistant Practitioner

Sophie joined NBT in 2009 as a healthcare assistant. 

She has been an amazing advocate for patients and works hard to ensure all basic needs are met, as well as making them comfortable. 

Sophie has studied and developed in her HCA role and was successful in applying to train as a band 4 Assistant Practitioner. 

Her dedication to her studies has been admirable and she has recently qualified. She has done this while working full time and maintaining her high standards.