Exceptional Healthcare Awards - Patient Safety Champion

Friday, 13 November 2015

North Bristol NHS Trust is honouring outstanding members of staff and volunteers with its Exceptional Healthcare Awards.

The 2015 awards, supported by Southmead Hospital Charity, recognise and reward the hard work of staff and volunteers at the Trust.

The awards will take place on Friday, November 20, and in the lead up to the ceremony we are showcasing the shortlisted nominees in each category.

Today’s category is Patient Safety Champion, which recognises the teams or individuals who have improved patient safety and/ or reduced risk either in a defined area or across the whole organisation.


Colorectal Team

The Colorectal Team was nominated for its work in reducing infections following surgery over the last five years.

The multi-disciplinary team includes consultants, junior doctors, specialist nurses, the theatre team and IT specialists, who have all worked together to collate information about surgical site infection in patients who have undergone major colorectal surgery and focused on interventions to reduce its occurrence.

A new evidence-based bundle of care was introduced in February 2013 using interventions that had been shown to independently reduce infection.

Over the course of four years the Colorectal Team has developed a sustainable method of measuring surgical site infection occurring within 30 days of operations with infection rates reducing by 60 per cent.

The team send out patient surveys and collate information, which enables them to monitor infection rates and the reasons for them.

Dawn Gane, Enhanced Recovery Nurse manager, said: “We are really proud of the work we have been doing around surgical site infection.

“It has been six years’ worth of work, collecting and using the information, and it is an honour to be nominated and recognised for it.”


Jane Smith, Principal Pharmacist

Principal Pharmacist Jane Smith has been shortlisted in the Patient Safety Champion category in the Exceptional Healthcare Awards

Jane was described as the “archetypal Patient Safety Champion” in her nominations, which highlighted her tireless work on medication reconciliation within the Trust.

Her work involves supporting pharmacy, nursing and medical teams across NBT in all matters of medicine safety. She also supports other members of the pharmacy team in their innovations encouraging them to submit their work to competitions and journals.

Jane has worked for the Trust for more than 27 years and became Medication Safety Officer in 2014. Her work on patient safety is also known beyond NBT both regionally and nationally. 

In her nomination Jane was described as: “determined, effective and focused on changing systems to ensure the safety of all patients when using medicines across NBT”.

Jane said: "I am very proud to have been nominated for the NBT Exceptional Healthcare Awards -  Patient Safety Champion category – but all of our achievements are due to the fabulous pharmacy team and others supporting our leading work in “Medicines Reconciliation on Admission” and overall quality improvements in medication safety."


Emily Humby (Barry), Senior Healthcare Assistant Gate 28a

Emily Humby (Barry) is shortlisted in the Patient Safety Champion category in the Exceptional Healthcare Awards

Emily was nominated for her commitment to the safety and care of her patients.

As well as caring for her patients on the ward, Emily is the ward’s Nutrition Champion and attends nutrition updates, gaining knowledge of supplements and special diets, educating the rest of the team about what she learns and using the information to enhance the care she provides.

The nomination said: “Emily gives 100% perfect care to all of her patients.”

As well as ensuring patients’ care needs are met and falls prevention measures and nutritional needs are considered, Emily was praised for the way she takes pride in the appearance of her patients and ensuring that their rooms are spotless and tidy.

Emily said: “I think it is really important to do the best job for my patients.

“I have looked after married couples and I have got them washed and dressed and up so that they can be together – I think it is important to make that extra effort to ensure they are happy and together. And with other patients their families appreciate seeing them looking tidy and in their own clothes.

“I was a bit shocked to get shortlisted, but it is nice that people notice you are doing a good job.”