Exceptional Healthcare Awards - Supporting Southmead

Wednesday, 2 November 2016

The countdown is on to North Bristol NHS Trust’s annual Exceptional Healthcare Awards.

The awards, supported by Southmead Hospital Charity, celebrate the efforts and achievements of some of our outstanding members of staff and volunteers.

In the lead-up to the awards ceremony on November  11 we will be showcasing the shortlisted nominees in every category.

Today we are starting with the Supporting Southmead category, which recognises volunteers, fundraisers and Move Makers who have made an outstanding contribution to the Trust.

The shortlisted nominees are:

Cindy Box, Feeder, Patient Befriender, Voluntary Services

Southmead Hospital volunteer Cindy Box, who has been shortlisted in the Supporting Southmead category in the Exceptional Healthcare Awards

Cindy Box first started volunteering with the Trust when she was 15, helping out on Ward 30 – burns and plastics – at Frenchay Hospital. She then went on to work for the Trust as a clerical officer.

She continues to volunteer, helping patients with dementia at breakfast time and talking to patients who do not have many visitors.

Her nomination highlighted Cindy’s unfailing energy, enthusiasm and positivity.

It said: “She is an excellent role model for younger volunteers. Cindy is a rock, great company, an excellent listener and a pleasure to work with.”

Cindy said: “Volunteering is wonderful and so rewarding.

“I hope to carry on volunteering for a lot longer yet.

“I was surprised to be shortlisted because I think everybody deserves it. We are all volunteers and we all give up our time.”


Keith Wilcox, Driver, Voluntary Services

Volunteer driver Keith Wilcox has been shortlisted in the Supporting Southmead category in the Exceptional Healthcare Awards

Keith has volunteered for the NHS for 26 years. He was nominated for providing a professional service and going the extra mile.

The nomination said: “He helps patients into their cars, puts wheelchairs away and picks up patients who have difficulty getting to the hospital for their appointments.”

Keith said: “I love driving the patients and talking to them.

“I think all volunteers are deserving of an award. I am just doing what I do and don’t expect any recognition.”   


Move Makers

The Move Makers volunteers have been shortlisted in the Supporting Southmead category in the Exceptional Healthcare Awards

The Move Makers are volunteers within the Trust’s hospitals and were nominated for being professional, approachable, happy, willing, enthusiastic, helpful, caring and compassionate.

The nomination said: “They have an invaluable understanding of life.  Patients love their smiling service and gentle, reassuring manner.”

They said: “We’re delighted to be nominated for this award. It’s good to be recognised for the service we provide to the hospital.

“For us, it’s about treating others as you wish to be treated, and helping people in their time of need. It’s a very rewarding and sociable role and we’ve learnt that a smile is the same in any language!”