Get the right care, first time this Easter

Thursday, 13 April, 2017

We are urging patients to get the right care, first time this Easter bank holiday (14-17 April), to help relieve pressure on our busy Emergency Department.

Figures show that around a quarter of people who go to Emergency Departments locally could be treated more quickly and conveniently by an alternative service, leaving staff free to focus on the most serious and life-threatening conditions.

And with Easter typically one of the busiest times of the year for emergency services, we are reminding patients of the range of options available to them if they need urgent – but not emergency - care over the bank holiday weekend.

Patients who urgently need to speak to a GP but can’t wait until their practice re-opens can contact the GP out–of-hours service which is available 24 hours a day over the bank holiday weekend and can be accessed via NHS 111.

Right care first time this Easter

In South Gloucestershire these include the Yate and Southmead Hospital minor injuries units, which are open throughout the bank holiday weekend to treat minor injuries such as sprains, strains and broken bones.

Emergency pharmacists will also be open, offering expert advice on minor ailments, as well as emergency prescriptions and emergency contraception.

Emergency Department Matron Juliette Hughes, said: “Our Emergency Department is for serious and life-threatening emergencies only. By using the right care, first time for non-emergency conditions people can avoid lengthy waits and unnecessary journeys. Better still, they’ll be helping us to see to the most serious cases.

"If you do become unwell consider the most appropriate service for your healthcare needs. Your local pharmacy can give advice and suggest suitable medication for a range of illnesses and ailments. NHS 111 can advise whether you need addition healthcare support and can arrange out of hours GP appointments if appropriate."