Standards of food, cleanliness and privacy assessed

Friday, 20 May 2011

North Bristol NHS Trust (NBT) has just received its annual PEAT (Patient Environment Action Team) scores for 2011 and the results are positive.

It is a national requirement that every NHS Trust has an annual PEAT inspection.

PEAT teams are made up of representatives from the Trust, patient representatives and independent assessors who conduct an in-depth survey into the quality of hospital food, overall environment (including cleanliness) and privacy and dignity at Frenchay, Southmead and Thornbury hospitals.

Their findings are scored as ‘excellent’, ‘good’, ‘acceptable’, ‘poor’ and ‘unacceptable’.

Frenchay received ‘good’ scores for all three categories. For the privacy and dignity category this was an improvement on the previous year when we scored ‘acceptable’.

Southmead maintained its standards from last year scoring ‘good’ for the overall environment, ‘excellent’ for its food and ‘good’ for privacy and dignity.

Thornbury received an ‘excellent’ score for environment and food and ‘good’ for privacy and dignity.

Simon Wood, Director of Facilities, said: “These results are very positive and it is particularly encouraging to see an improved score for privacy and dignity at Frenchay which reflects the hard work our staff have undertaken in this area.

“The Patient Environment Action Team assessments are an important part of the annual calendar for inspections at NBT and are particularly pertinent as it brings the patients’ perspective on what we see everyday.”