Exceptional Healthcare awards 2012

Friday, 25 May 2012

North Bristol NHS Trust held its second annual Exceptional Healthcare awards 2012 on Thursday May 24.

The awards celebrate the innovation, determination and exceptional work of staff at Frenchay and Southmead Hospitals and in the community health services run by North Bristol NHS Trust.

They are an excellent way to recognise and share best practice across the organisation.

Hundreds of nominations were received for the individuals and teams who have transformed the health and lives of patients and visitors and have personally delivered exceptional healthcare.

The short listed candidates were invited to a special presentation dinner hosted by TV presenter Alex Lovell on Thursday who announced the winners of 10 awards.

Ruth Brunt, chief executive of North Bristol NHS Trust, said: “I am incredibly proud of the enthusiasm and commitment of individuals and teams, who have made a real difference to the lives of patients and their families, and it is a privilege to be working with them.

“The awards recognise the best of our Trust and our NHS and we must continue to keep up the good work.

“Well done to all the winners and the runners up and thank you to all our sponsors for their support.”

Making a Difference award

Winner: Linda Vousden, Women & Children’s CCHP

Linda is making a tremendous difference to the health of the Gypsy/Roma/Traveller communities and to professionals in health, education, social services and the police.

Best Innovation

Winner: Rupee Dogra, Ask HR Manager

Rupee continues to explore ways to develop Ask HR’s case management system and turning them into reality – tracking cases through to a speedy conclusion.

Volunteer of the Year

Winner: Margaret Head, Southmead League of Friends

Margaret is a true volunteer and always puts patients, relatives and staff first in her role as a League of Friends volunteer, and has certainly been an exceptional volunteer face of the hospital.

Most Successful Service Improvement

Winner: Cancer Survivorship Project Team

The team have worked together to redesign and implement the post treatment care and pathways of patients with breast, colorectal and prostate cancer, putting the patient at the centre of care. The findings of implementing a pathway of self management support have shown clear positive impact for patients and professionals.

Patient Safety Champions

Winner: Ward 4, Elgar House, Southmead

This team have improved the patient safety and care in this ward consistently over the last year. They have worked with their medical colleagues to reduce patient falls and to complete mini falls audits when they do occur to establish the cause and provide evidence for prevention.

Unsung Hero

Winner: Bernadette Chinnock, Young People’s Substance Misuse Service

Over the last few years Bernie has led the development of the Children and Adolescent Mental Health Young Person’s Substance Misuse service into a nationally recognised service of excellence, and has at the same time been involved in developing a hub of Adolescent Community based services within the Community Chilren’s Health Partnership.

Best Improvement in Patient Experience

Winner: Fresh Arts Music Programme

The contribution of music to healthcare is of great importance in humanising the clinical setting and decreasing levels of stress and anxiety. The live music programme has visited 67 wards, waiting areas and clinics at Frenchay, Southmead and Thornbury hospitals, reaching hundreds of patients, their families and staff.

Inspirational Leader

Winner: Pearl Griffiths, Head of Nursing, Neurosciences

Pearl consistently strives to ensure that her staff are empowered to deliver care that reflects the Trust’s aim for all patients to receive exceptional healthcare, personally delivered. She leads from the front and is highly respected by her medical colleagues.

Team of the Year

Winner: North Bristol NHS Trust Pharmacy

During the last year the pharmacy service has responded to a wide range of significant challenges, including ward moves across sites and introducing new services such as transfers of care for medicines. In all situations, the whole pharmacy team have been incredibly flexible, supportive to each other and resilient.

Outstanding Achievement

Winner: Robert Law, Radiography Consultant

Robert has developed a world class fluoroscopy service at Frenchay Hospital, and his results with barium enema are amongst the best in the country. He has played a major role in the education of radiographers and junior doctors, and has edited a textbook on the subject of clinical fluoroscopy. The most important thing about Robert, however, is his service to patients and colleagues and his outstanding work ethic.

Date released: May 25 2012