Behind the Scenes at NBT

Behind the Scenes

Have you ever wondered what our 13,500 NBT staff get up to? How many patients are treated, letters are sent, and operations are carried out? 

In this new video series, you’ll be able to take a look behind the scenes at some of our teams during a typical day at North Bristol NHS Trust and find out about some of the work our dedicated staff do every day. 

Our staff are at the heart of everything we do, 365 days a year they are here looking after our patients and ensuring our hospitals run smoothly. We want to celebrate the teams and individuals that continue to do amazing things every day to improve the lives of our patients and their colleagues.

If our teams inspire you to find out why a career here might be right for you

Registered Nurses

Meet some of our Registered Nurses, who work in a range of specialities and roles, from Clinical Practice Facilitators to Nurses working in Same Day Emergency Care, and hear about their experiences working here and their progression at NBT. 

Elgar Enablement Unit

Meet our Elgar Enablement unit team. The team of 162 healthcare professionals and support staff support our patients to be more active and enhance their physical and emotional wellbeing in preparation for leaving the hospital. This includes gardening, dance for dementia sessions and seeing our therapy dogs.

IT Support Services

Take a look behind the scenes with our IT Support Service, who work together to ensure our colleagues spend less time on IT and more time with our patients.


Our Porters make sure patients are at the right place at the right time to get the treatment they need. They also make sure crucial goods and items are delivered where they are needed most. Our Porter's team take us through the different jobs they’ve done, inside jokes and most importantly, the team spirit that brings them all together.

Clinical Simulation Team

Meet our clinical simulation team, who help deliver scenario-based training for colleagues across NBT.

NBT eXtra

Meet our administrative team behind our temporary staffing bank - NBT eXtra. The team work with colleagues across the NBT to support staff levels and fill 20,000 shifts a month. 

Organ Donation

At NBT, many teams are involved in organ donation and this life transforming work, from ICU staff, specialist nurses in organ donation to renal recipient coordinators. To highlight the important work they do, we went behind the scenes to learn more about the organ donation process and, most importantly, why it matters.

Westgate House

Meet the Paediatric Outpatients department at Westgate House, Southmead Hospital. The small team supports 10 consultant clinics including renal, surgical, diabetes, allergy and neonatology for its young patients. They also run three nurse-led clinics, including the busiest BCG vaccination clinic in the South West currently, prolonged jaundice and taking blood for tests. Their patients range in age from two weeks to 18 years - when they move onto adult services - with the team supporting some of their young patients throughout childhood.

Ward Operatives

Meet the team serving 2,000 patient meals a day. Come along as we join our ward operative team and watch them in action as they prepare our patient meals and head onto the wards for the lunch service - everything made and served with a smile.