Related Information
Contact the Patient Experience Team
Concerns
Patient Advice and Liaison Service (PALS)
pals@nbt.nhs.uk
0117 414 4569
Complaints
The Complaints Team
complaints@nbt.nhs.uk
0117 414 4567
0117 414 3669
Independent Health Complaints Advocacy
Independent Health Complaints Advocacy is a free, independent advocacy service that can help you make a complaint about any aspect of your NHS care.
If you live in South Gloucestershire, this service is provided by Swan Advocacy
Call: 03333 44 7928
Email: reception@swanadvocacy.org.uk
If you live in Bristol or North Somerset, this service is provided by the Advocacy People
Call: 0330 440 9000