Contact the Patient Experience Team
Concerns
Patient Advice and Liaison Service (PALS)
pals@nbt.nhs.uk
0117 414 4569
Complaints
The Complaints Team
complaints@nbt.nhs.uk
0117 414 4567
0117 414 3669
Independent Health Complaints Advocacy
Independent Health Complaints Advocacy is a free, independent advocacy service that can help you make a complaint about any aspect of your NHS care.
If you live in South Gloucestershire, this service is provided by VoiceAbility
Call: 0300 303 1660
Email: helpline@voiceability.org
If you live in Bristol or North Somerset, this service is provided by the Advocacy People
Call: 0330 440 9000