We want to know what you, your family and friends think about the services we provide. We value this feedback as it helps us to shape our services to meet the needs of our patients.
A thank you goes a long way and we are always pleased to hear about your positive experiences.
Many concerns and complaints arise through simple misunderstandings. So if there are matters that trouble you, your family or your friends, we would ask that initially you make your feelings known as soon as possible to a member of staff.
We have a responsibility to be open and honest with our patients and service users. This applies to how we deliver our care and when something has or might have caused unintended harm.