Feedback

Contact the Patient Experience Team

Concerns
Patient Advice and Liaison Service (PALS)
pals@nbt.nhs.uk
0117 414 4569

Complaints
The Complaints Team
complaints@nbt.nhs.uk
0117 414 4567
0117 414 3669

Independent Health Complaints Advocacy

Independent Health Complaints Advocacy is a free, independent advocacy service that can help you make a complaint about any aspect of your NHS care.

If you live in South Gloucestershire, this service is provided by Swan Advocacy

Call: 03333 44 7928

Email: reception@swanadvocacy.org.uk

 

If you live in Bristol or North Somerset, this service is provided by the Advocacy People

Call: 0330 440 9000

Email: info@theadvocacypeople.org.uk