Patients & Carers

Coming to Hospital

Please tell us as soon as possible if you can't make your appointment by calling the number on your admission letter.

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Visitors & Carers

Visitors are welcome. If you have had diarrhoea or vomiting do not visit until you have been well for 48 hours.

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Feedback

We want to know what you, your family and friends think about the services we provide.

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Cancelling an Appointment

We want to reduce the number of missed outpatient appointments allowing us to treat more patients.

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Visiting Times

Brunel building: 10am to 8pm, with protected meal times from 12pm to 2pm. Some wards visiting times may slightly differ depending on the clinical condition of those particular patients.

Maternity: Partner and own children 10am to 8pm.Other visitors: 2pm to 4.30pm and 6.30pm to 7.30pm 2 visitors plus partner at a time, only children over 13.

NICU: For people other than parents 2pm to 3pm and 6.30pm to 7pm.

Smoking

On the Southmead Hospital site there are two dedicated shelters - across the road from the main entrance of the Brunel building and near the Emergency Department entrance, please use these shelters.
We are keen to help people stop smoking. Call the NHS smoking advice service on 0800 022 4332 or see your GP, the benefits begin the minute you stop.