We hope that you never have reason to feel concerned about any of our services. However, if you do have an issue, the best thing to do is speak with a senior member of the relevant department. If you do this as soon as possible we can hopefully resolve the matter immediately.
You can also contact the Trust's Patient Experience Team.
Trust Links
How to Raise a Concern or a Complaint | North Bristol NHS Trust (nbt.nhs.uk)
How to say thank you and offer a compliment | North Bristol NHS Trust (nbt.nhs.uk)
How to make a suggestion | North Bristol NHS Trust (nbt.nhs.uk)
Pathology Concerns and Complaints
These are best directed to the relevant department and either the service lead or laboratory manager. Contact details for each department are available in the following areas of our website:
- Antimicrobial Reference Laboratory: Antimicrobial Reference Laboratory | North Bristol NHS Trust (nbt.nhs.uk)
- Blood Transfusion: Blood Transfusion | North Bristol NHS Trust (nbt.nhs.uk)
- Bristol Genetics Laboratory: South West Genomic Laboratory Hub | North Bristol NHS Trust (nbt.nhs.uk)
- Cellular Pathology: Cellular Pathology Key Contacts | North Bristol NHS Trust (nbt.nhs.uk)
- Clinical Biochemistry: Clinical Biochemistry Contacts | North Bristol NHS Trust (nbt.nhs.uk)
- Haematology: Contact Haematology | North Bristol NHS Trust (nbt.nhs.uk)
- Immunology: Immunology & Immunogenetics Laboratory Contact Details | North Bristol NHS Trust (nbt.nhs.uk)
- Infection Sciences: Infection Sciences (Microbiology & Virology) | North Bristol NHS Trust (nbt.nhs.uk)
- Point of Care Testing: Point of Care | North Bristol NHS Trust (nbt.nhs.uk)