Immunology Current Research

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Immunology research taking place at North Bristol NHS Trust

Please speak to the person treating you to see if there is a research study that may be able to help you.

Current Studies:

Hereditary Angioedema (HAE) studies a disorder that results in recurrent attacks of severe swelling.
Please speak to the person treating you to see if you can take part in our current research studies listed below.

Oasis - IONIS CS7

A phase 3 double blind, placebo-controlled study to evaluate the efficacy and safety of prophylactic Donidalorsen in HAE. Patient recruitment is closed but current and new participants may enrol to an open-label extension study. Patients need to have at least 2 HAE attacks within the last 2 consecutive months to participate. There are also other inclusion /exclusion criteria and recruitment is subject to availability.

Project Details
Principal Investigator: 
Planned End Date: 31/12/24
Local Ref: 5248

Chapter-1 Pharvaris

Chapter-1 is a phase 2 double-blind, placebo-controlled, randomized, dose-ranging, parallel group study to evaluate the safety and efficacy of PHA-022121 administered orally for prophylaxis against angioedema attacks in patients with HAE. Patients need to have at least 3 HAE attacks within the last 3 consecutive months to participate. There are also other inclusion /exclusion criteria and taking part in the study is subject to availability.

Project Details
Principal Investigator: 
Planned End Date: 31/12/2023
Local Ref: 5046

Take Part in Research

Patient & Doctor viewing an x-ray

Become one of the thousands of people taking part in research every day within the NHS.

About Research & Development

NBT Researcher

Find out more about our research and how we're working to improve patient care.

Contact Research

Research & Development
North Bristol NHS Trust
Level 3, Learning & Research building
Southmead Hospital
Westbury-on-Trym
Bristol, BS10 5NB

Telephone: 0117 4149330
Email: research@nbt.nhs.uk

R&I Immunology.JPG

Genetic testing in inherited breast and ovarian cancer R208

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This leaflet has been written for people who have a personal or family history of breast cancer that could have an inherited cause, and who are considering having a genetic test. It has been written for use with a Clinical Genetics appointment and may answer some of your questions.

Is breast and ovarian cancer inherited?

It is rare for breast and ovarian cancer to be inherited. However, breast cancer occurs in many women, with around one in every seven in the UK developing the disease during their lifetime. Ovarian cancer develops in around one in 50 women in their lifetime. In about 5 - 10% of these cases, a specific gene alteration plays a part. We currently test for 5 genes: BRCA1, BRCA2, PALB2, ATM and CHEK2 in the R208 test. If any of these genes are altered, that person has a substantially increased risk of developing certain types of cancer, depending on which gene is affected.

What are genes?

Our genes can be found in almost every cell in our body. They are the instructions that enable our bodies to grow and function correctly. BRCA1, BRCA2, PALB2, ATM and CHEK2 are tumour suppressor genes that help to protect us from developing cancer. An alteration can affect the function of the gene. This can increase the chance of developing, for example, breast, ovarian and prostate cancer, which is more likely to occur at a younger age.

How are these genes inherited?

All our genes come in pairs; we inherit one of each pair from our mother and the other from our father. Alterations in the genes in the R208 test are inherited in an ‘autosomal dominant’ manner. This means that the children (male or female) of a person with an alteration in one of these genes have a 1 in 2 (50%) chance of inheriting it. An alteration can be inherited from either parent.

If a person has not inherited an alteration, they cannot pass it on to their children.

Autosomal dominant inheritance - gene diagram showing how an altered gene can be passed on

Can genetic test results be uncertain?

Sometimes we find an alteration in a gene, but we are not sure of its significance. This is called a variant of uncertain significance (VUS). If we are uncertain whether the gene alteration found is the cause of the cancers in your family, we will not be able to offer a predictive genetic test to other family members. However, we may ask for extra samples from you or other family members to try to gather more information. Often these extra tests help to establish whether or not the VUS is the explanation for your family history of cancer.

What if a relative who has had cancer is not available for testing?

In some cases, where there is no affected family member available for testing we may:

  1. Offer testing to someone in the family who has not had a cancer. This may be offered if the family history gives a high enough chance that there is a gene alteration. (The relative without cancer must have a 10% chance of having a gene alteration). Testing someone who has not had cancer may make some results harder to interpret. For example, if no gene alteration is found we would not know whether there is a gene alteration that this relative has not inherited or there is another cause for the family history.
  2. It may be possible to test a tumour sample from a relative who has passed away. Testing tumour samples is more technically difficult than testing a blood sample. It is possible that this test will not work because of the way the tumour samples are stored.

Does everyone who has an alteration in one of these genes get breast cancer?

No. The chance of developing breast and other cancers associated with the genes is not 100%. We do not yet know why some people with an alteration develop cancer and some do not. Lifestyle or other genetic factors are likely to play a role. It is important to note that developing cancer is not the same as dying from cancer. Even if cancer develops, there is a chance that the disease can be cured if it is found and treated early.

What are the genes in the R208 test and the risks associated with them?

BRCA1:

Breast cancer

  • Female carriers - 60% to 80%
  • Male carriers - 1%
  • Members of the general population - 14% (female), 1% (male)

Ovarian cancer

  • Female carriers - 40% to 60%
  • Male carriers - men do not have ovaries
  • Members of the general population - 1% to 2% (female)

 Prostate cancer

  • Female carriers - women do not have a prostate gland
  • Male carriers - minimal increased risk
  • Members of the general population - 12%

Pancreatic cancer

  • Female carriers - up to 3%
  • Male carriers - up to 3%
  • Members of the general population - 1.8%


BRCA2:

Breast cancer

  • Female carriers - 60% to 80%
  • Male carriers - 6%
  • Members of the general population - 14% (female), 1% (male)

Ovarian cancer

  • Female carriers - 10% to 30%
  • Male carriers - men do not have ovaries
  • Members of the general population - 1% to 2% (female)

 Prostate cancer

  • Female carriers - women do not have prostate gland
  • Male carriers - 25% (often more aggressive in younger men)
  • Members of the general population - 12%

Pancreatic cancer

  • Female carriers - 2% to 7%
  • Male carriers - 2% to 7%
  • Members of the general population - 1.8%

Remember, 10 per cent means one person in every 10 will develop this cancer in their lifetime.

For women who have already been affected with breast cancer, we know there can be an increased chance of developing a completely new cancer. This is different to a cancer which recurs or spreads from the first (original) cancer. Please discuss this with your clinician.
 

PALB2:

Breast cancer

  • Female carriers - 13% to 21% by age 50, 44-63% by age 80
  • Male carriers - less than 1% by age 50, around 1% by age 80
  • Members of the general population - 14% (female), 1% (male)

Ovarian cancer

  • Female carriers - less than 1% by age 50, around 5% by age 80
  • Male carriers - men do not have ovaries
  • Members of the general population - 1% to 2% (female)

 Prostate cancer

  • Female carriers - women do not have prostate gland
  • Male carriers - minimal increased risk
  • Members of the general population - 12%

Pancreatic cancer

  • Female carriers - less than 1% by age 50, 2-3% by age 80
  • Male carriers - less than 1% by age 50, 2-3% by age 80
  • Members of the general population - 1.8%

Family history is taken into account to calculate an individualised risk assessment
 

ATM:

Breast cancer

  • Female carriers - 17% to 30% (Except c.7271T>G which is over 30%)
  • Male carriers - minimal increased risk
  • Members of the general population - 14% (female), 1% (male)

CHEK2:

Breast cancer

  • Female carriers - around 25%
  • Male carriers - minimal increased risk
  • Members of the general population - 14% (female), 1% (male)

What are the implications of the R208 test?

This testing can sometimes tell you that your chance of developing cancer is increased, but we cannot tell you for certain when, or even if, you will develop cancer. 

If an alteration is found in any of the genes in the panel, there is an increased chance of developing cancer. Some people may worry that genetic testing will affect insurance prospects (for example, health, life, or disability insurance). Currently, the insurance industry cannot ask about genetic testing for most policies. This position may change in the future. 

Some people feel a range of emotions when they are told that they have a gene alteration which increases their chance of cancer. They may feel angry, shocked, anxious or guilty about the possibility of passing the gene alteration on to their children. Some people may also feel guilty if they do not have the gene alteration when other close relatives do.

Genetic testing in a family can affect other family members, who may need to be told that they too are at an increased risk of developing cancer and may be eligible for genetic testing and/or screening. Different family members may have different reactions to this information, and genetic testing may therefore affect relationships within families. Your clinician will provide you with a letter that you can pass onto relatives to help them to access genetic testing.

Can having a BRCA1 or 2 gene alteration affect cancer treatment?

There are new drugs available called PARP inhibitors (Olaparib and Niraparib) which have been shown to improve survival in individuals diagnosed with breast or ovarian cancer who have a BRCA1 or 2 gene alteration. PARP inhibitors are not currently used for carriers of PALB2, ATM or CHEK2.

What screening is available for women with alterations identified through the R208 test?

MRI (magnetic resonance imaging)

Breast MRI is the most effective form of breast screening for younger women. Breast MRI is offered to women with a BRCA1, BRCA2, PALB2 or ATM c.7271T>G gene alteration every year from 30 until 49 years of age. Women who have a 50% or 1 in 2 chance of having these specific gene alterations are also eligible for this screening. 

Mammography

This form of screening has not been proven to be effective in women under the age of 40. It has been shown to be beneficial over the age of 40, especially alongside breast MRI. 

Women with a BRCA1, BRCA2, PALB2 or ATM c.7271T>G gene alteration are offered annual mammograms from 40 until 69 years of age. Women who have a 50% or 1 in 2 chance of having these specific gene alterations are also eligible for this screening. 

Women with a CHEK2 or any other ATM gene alteration are offered annual mammograms from 40 until 49 years of age. They are then enrolled into the NHS breast screening programme to have mammograms every 3 years from 50-69 years of age.

From 70 years of age, women can request to have a mammogram every three years by contacting their local breast unit or GP.

Is there any screening for ovarian cancer?

Some recent evidence suggests that ovarian cancer may help to detect ovarian cancer at an earlier stage. However, there is not enough evidence yet that this screening saves lives. Therefore, it is not currently offered as part of NHS treatment.

Is there any other recommended screening?

If you have a family history of pancreatic cancer, you could talk to your clinician about whether or not pancreatic screening is an option for you.

Having an alteration in one of the genes on the R208 test may be associated with increased risks of developing other types of cancer. The risks of these are likely to be small and there is no additional screening recommended currently.

Risk reducing breast surgery (risk reducing bilateral mastectomy)

This is the surgical removal of healthy breasts to prevent a cancer developing. This has been shown to reduce the chance of developing breast cancer by 90-99%. It does not remove all the risk, as the surgery cannot remove every breast cell. It is a major operation that can have serious complications, so it requires careful consideration. This is only available to women whose lifetime risk of developing breast cancer exceeds 30%.

Risk reducing removal of the ovaries and fallopian tubes (risk reducing bilateral salpingo-oophorectomy)

This is the surgical removal of healthy ovaries and fallopian tubes to prevent cancer developing, which reduces the risk of ovarian cancer by 95%. There is still a small chance of an ovarian-like cancer developing in the surrounding tissue that is left. This is estimated to be between 2 to 5% in a lifetime. In some circumstances, this may also help to reduce the risk of breast cancer if carried out before the natural menopause. Having ovaries removed will start an immediate menopause. Therefore it may be appropriate to have some form of hormone replacement therapy (HRT) until 50 years of age. HRT may not be recommended for women who have had hormone receptor positive breast cancer.

Is there any medication which can reduce the risk of developing breast cancer?

Taking certain medications for five years has been shown to reduce the risk of breast cancer in women at increased risk. Tamoxifen can be offered prior to the menopause, or Raloxifene and Anastrazole after the menopause. These drugs are associated with side effects. Please ask your clinician if interested, and/or see our separate chemoprevention leaflet.

Symptom awareness

We also recommend breast and ovarian cancer awareness for women, and breast and prostate awareness for men. Your clinician will provide you with the relevant booklets from Macmillan with more information about this. Alternatively, there is more information online at www.macmillan.org.uk. These booklets also include information about lifestyle factors which can help to reduce cancer risk in general.

What screening is available for men with alterations identified through the R208 test?

There is currently no national screening programme for prostate cancer in the UK. This is because it has not been proven that the benefits outweigh the risks. Instead of a national screening programme, there is an informed choice programme called prostate cancer risk management. The PSA test is a blood test to help detect prostate cancer. It measures the level of prostate-specific antigen (PSA) in your blood. This is available to healthy men aged 50 or over, who ask their GP about PSA testing. It aims to give men good information about the pros and cons of the PSA test. 

BRCA2

Given the increased risk, men with a BRCA2 alteration can be referred to a Urologist to discuss the option of prostate screening in more detail. Currently prostate screening involves measuring PSA levels, but may also involve an initial MRI.

BRCA1, PALB2, ATM and CHEK2

The risk of developing prostate cancer is not greatly increased. Therefore, prostate screening is not currently offered to men with these gene alterations, although they could discuss with their GP about prostate cancer risk management.

Are there any options for people with an altered gene who are planning a family?

Many people with an altered gene opt to have children in the usual way. Alternatively, women or men with a BRCA1, BRCA2 or PALB2 gene alteration may have the option of having Pre-implantation Genetic testing (PGT) involves undergoing the fertility treatment in-vitro fertilisation (IVF). PGT has the extra step of genetic testing of the embryos (fertilised eggs). The aim is to only put embryos into the womb which have not inherited the gene alteration. The Genetic Counsellor or Clinical Genetics Doctor can discuss this in more detail with individuals who are keen to consider this option. Testing in pregnancy is theoretically possible, but not often considered for conditions that affect people as adults.

Is there an alternative to genetic testing?

You may decide not to have genetic testing. Whether or not you are tested, you should talk to your clinician about screening options for you and your relatives.

I’ve heard of research studies involving people with a family history of cancer. How can I find out more?

There may be research studies that you are eligible to take part in if you wish. It is important to remember that research studies may not benefit you directly but may help future generations.

How to contact us:

Gates 24A
Brunel building
Southmead Hospital
Westbury-on-trym
Bristol
BS10 5NB

© North Bristol NHS Trust. This edition published March 2023. Review due March 2026. NBT003389

Nerve root blocks and lumbar sympathetic blocks

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Your doctor has requested that you have a nerve root block either to help diagnose the cause of your pain or try to relieve it. 

We hope that the following information will answer some of the questions you may have about this procedure.

What is a nerve root?

Nerve roots exit the spinal cord and divide into nerves that travel to your arms and legs. These nerve roots can become inflamed due to pressure from nearby bone spurs or intervertebral discs. Inflammation of nerve roots may cause pain in the back, neck/arms and/or the legs. A nerve root block provides important information for your doctor and may also provide you with some relief from pain.

Why do I need to have a nerve root block done?

The procedure is designed to prove which nerve is causing your pain by placing temporary numbing medicine over the nerve root of concern. If your pain improves after the injection then that nerve is the most likely cause of your pain. If your pain remains unchanged, then that nerve is probably not the cause of your pain.

What is injected around the nerve root?

The injection is a combination of local anaesthetic (a numbing agent) and steroid (an anti-inflammatory agent). The local anaesthetic works immediately and the steroid begins to work within 2-3 days.

How do I prepare for a nerve root block?

There is no preparation for this procedure; you can continue to eat and drink as normal.

If you are diabetic please inform the doctor before the examination as there is a possibility that your sugar levels will vary after the injection. It is important that you continue to monitor your levels carefully for several days and consult your GP if necessary.

What will happen during the procedure?

You will be shown to a cubicle where you will be asked to undress in private and put on a gown. If you need assistance we can provide it.

You will then be shown into the X-ray room for the examination and introduced to the staff performing the procedure. You will be cared for by a small team including a radiologist/pain physician, radiographer and nurses.

Before the examination begins the radiologist/pain physician will explain what they are going to do and then ask you to sign a consent form.

You will then be asked to lie on your front or back on the X-ray couch. The skin will be cleaned and the doctor will inject a small amount of local anaesthetic under the skin. This stings for a few seconds and the area then goes numb.

The radiologist/pain physician will then direct a very small needle just next to the nerve root using the X-ray machine to guide the needle. Sometimes the needle can touch the nerve itself in which case you may feel a sharp pain going down your leg. This will only last for a second or two. A special dye called contrast medium is then injected around the nerve root. This shows up on the X-ray machine to confirm the needle is in the correct position. When the pain consultant/radiologist is satisfied with the needle position, the pain killing medicine will be injected along the nerve root.

How long will it take?

You will be awake throughout the procedure, which lasts about 15 – 30 minutes.

Will it hurt?

You may feel a little pressure or discomfort, which may travel down the arm/leg, during the injection of the pain killing medicine. This will last for only a few seconds.

Afterwards your leg may feel numb or weak for up to 24 hours. You will be asked to wait for 30 to 60 minutes before going home and you should not drive for the rest of the day. You will need to arrange for someone to take you home. Some people find that their pain feels worse for 2-3 days after the procedure. This is because the steroid can sometimes irritate the nerve. Do not worry if this happens, as it will settle down by itself. 

If your leg becomes numb you may need to stay in hospital overnight.

Are there any risks associated with a nerve root block?

Generally it is a very safe procedure. Potential complications are uncommon and include:

  • Bleeding or haematoma (a bruise under the skin) – this should settle down by itself.
  • Infection – contact your GP if you experience any redness or tenderness at the injection site.
  • An allergic reaction to the contrast dye – please inform the doctor doing the nerve root block if you have any allergies.

Please inform your pain consultant if you take any blood thinning medication such as Warfarin, Clopidogrel, Rivaroxaban, Dipyridamole, Dabigatran. It is very important you contact us PRIOR to attending your procedure. Please note this list is not exhaustive.

Please also inform the pain consultant if you are a diabetic as there is a possibility the steroid may affect your blood sugar levels. It is therefore important you monitor your levels carefully for several days after the procedure and consult your GP if necessary.

The procedure uses X-rays to confirm that the needle is in the correct place. The amount of X-rays used is very small however female patients who are or who may be pregnant should inform the department before attending for 
their appointment.

Finally

We hope this information is helpful. If you have any questions either before, during or after the procedure the staff at the Pain Clinic or X ray department will be happy to answer them.

The telephone number of the X-ray department can be found on your appointment letter.

Additional Information for Pain Clinic patients having a lumbar sympathetic block.

What is Lumbar Sympathetic Block?

There are nerves running either side of the lumbar spine, that control blood supply to the muscles and  skin of the legs. Injecting these nerves with local anaesthetic and/or a drug, may help your pain and improve your mobility.

What will happen during the procedure?

The procedure is done in the same way as a Nerve Root Block, except a dye is not injected.

What will happen after the procedure?

You will be asked to stay for approximately 30-60 minutes in the recovery area/Medirooms.

Your blood pressure, pulse and temperature will be monitored and you may need to lie down for a little while.

You should not drive after this procedure. You will need an escort to take you home and stay with you overnight. 

If your leg becomes numb, you may have to stay in hospital overnight.

You can restart your normal activities the following day.

References

Botwin et al (2002) Fluoroscopically guided lumbar transforaminal epidural steroid injections in degenerative lumbar stenosis: an outcome study. American Journal of Physical Medicine and Rehabilitation 81(12) 898-905

Vad et al (2002) Transforaminal epidural steroid injections in lumbosacral radiculopathy: A prospective randomised study. Spine 27(1) 11-15

Waldman S (2004) Atlas of Interventional Pain. 2nd Edition. Saunders. Philadelphia

NHS Constitution. Information on your rights and responsibilities. Available at www.nhs.uk/aboutnhs/constitution

How to contact us:

Pain Clinic
Gloucester House
Southmead Hospital
Westbury-on-Trym
Bristol
BS10 5NB

0117 4147361

PainClinicClinical@nbt.nhs.uk

If you or the individual you are caring for need support reading this leaflet please ask a member of staff for advice.

Medial branch blocks

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What is a medial branch block? 

This procedure is for diagnosis only and is not for permanent pain relief. Your pain is likely to return a few hours after the procedure. 

Facet joints are found between each of the spinal bones and allow the spine to move. The medial branches are nerves that carry information, including pain, from the facet joints to the brain. 

Sometimes back pain arises from these joints. A medial branch block uses local anaesthetic to numb these small nerves. If the pain is coming from the joints the pain may be reduced for some hours following these injections. 

Following this procedure we can determine whether the facet joints are the cause of your pain. Depending on the results, your consultant may offer a longer-lasting treatment that could be done after your follow up call or visit. 

How do I prepare for the medial branch blocks? 

There is no preparation for this procedure. You can eat and drink on the day as normal. You are advised not to drive for that day.

Please tell us before attending for the procedure if you take any blood thinning medication such as: warfarin, clopidogrel, rivaroxaban, dipyridamole, dabigatran. Please note this list is not exhaustive.

What will happen during the procedure? 

You will be shown to a cubicle in one of the medi-rooms where you may be asked to change in to a gown, if you need assistance please ask. The nurse will ask you some questions and record your observations.

You will be taken to the room where your procedure will be performed under X-ray. The doctor will explain the procedure and ask you to sign a consent form. You will be asked to lie on your front on the X-ray trolley. The skin around the site of the injection will be cleaned and you will be given a local anaesthetic. The number of injections will depend on your symptoms. 

Will it hurt?

 You may have some discomfort during the procedure. If you feel uncomfortable, let the doctor or nurse know and they will try to make you more comfortable. 

How long will it take? 

You will be awake throughout the procedure, which lasts about 15 – 30 minutes. What happens after my injections? After your injections you will be taken back to the medi-room, where a nurse will check and record your observations. You will be able to have something to eat and drink and then you can go home. You will have a small dressing on the area that has been treated that you can take off later that day.

How will I feel after the injections? 

Remember that medial branch blocks are not a treatment. They are done to help us diagnose the source of your pain. Immediately after the injections you may feel less pain but it will probably return after a few hours. 

Are there any risks or side effects? 

Generally it is a very safe procedure but as with any treatment there are risks or side effects. 

The doctor will discuss these more fully with you before you sign your consent form. The procedure is performed under X-ray to confirm the needle is in the correct place. 

Female patients who are or may be pregnant should inform the department before attending their appointment. 

What should I look out for when I go home? 

Anyone having an injection is at risk of infection. This is very rare but some of the signs of infection include: 

  • Redness, swelling, and heat around the injection site.
  • Increased temperature.
  • Generally feeling unwell.

Increase in pain

  • It is not unusual for your pain to worsen temporarily, but it can also remain the same.
  • Take your painkillers as normal.
  • Apply heat/cold to the affected area.
  • Try to keep active.

Who should I contact if I have any concerns? 

If you have any concerns please contact the Pain Clinic on: 

0117 4147380 

Monday- Friday 9am - 5pm 

Please contact your GP at any other time.

How to contact us:

Pain Clinic
Gloucester House
Southmead Hospital
Westbury-on-Trym
Bristol
BS10 5NB

0117 4147361

PainClinicClinical@nbt.nhs.uk

© North Bristol NHS Trust. This edition published February 2024. Review due February 2027. NBT002592.

Spinal cord stimulator for pain relief

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Spinal cord stimulation may have been offered to you as a treatment for your pain. This page tells you about spinal cord stimulation, the procedures and the after care.

Spinal cord stimulation

Spinal cord stimulation works by sending small electrical impulses to your spinal cord. An electrode is placed over the spinal cord and is powered by a battery which is implanted in the buttock or abdomen. Stimulation helps to block the pain signals travelling to the brain. It may feel like a tingling sensation which may help reduce your pain. Or you may not feel any tingling sensation. The amount your pain that may be reduced varies from person to person.

Stage one: trial stimulation

To establish if spinal cord stimulation may give you pain relief you will have a trial period of stimulation.

This involves an electrode being inserted under local anaesthetic over your spinal cord. The procedure is performed with you awake as we need you to be able to tell us in which areas you are experiencing the stimulation and whether or not they are in the area of your pain.

You will be required to lie face down. This may be from one to two hours. You will have a needle placed in the back of your hand through which you will be given a dose of antibiotics. A needle will be placed in your back and a fine wire is threaded up through this needle. You may experience pain in your back/neck or leg/arm during the passage of this wire. When this has reached a suitable position as judged by the image on an X-ray screen, you may be tested with a trial stimulation.

We will keep you as comfortable as possible. The procedure can feel uncomfortable but in rare circumstances it can be quite painful when the electrode is introduced and may leave you uncomfortable for a time after the procedure.

When a suitable position for the electrode has been achieved, the wire is then brought out through the skin and attached to your back with a stitch.

When we have moved you onto a trolley we will attach the lead to a temporary battery and give you a remote control type device to trial the stimulation. We like you to have a trial of about 5-10 days. This is best done at home where you can continue the activities that may make your pain worse. You should keep the stimulator on whilst you are in pain. There is no limit to the length of time the stimulator can be on. If you live locally you will be able to go home later on the day of your procedure. If you live a distance away then you will need to stay overnight.

You will return to the Pain Clinic for us to remove the lead and to determine whether or not the pain is relieved at all.

During your trial

You will need to remain lying down on the trolley or bed for 1 to 2 hours and gently mobilise for the rest of the day.

You should try to move around, getting back to your normality while being careful not to do too much in case the lead moves the next day and for the remainder of the trial. 

Ongoing

The injection site may be sore once the local anaesthetic has worn off. You can take painkillers for this.

  • The dressings should be kept dry and intact. 
  • Your activities need to be restricted to avoid the lead moving.
  • Do not raise your arms above your head.
  • Do not twist, bend or stretch at the waist. 
  • Do not lift heavy items.
  • Avoid sitting for long periods of time or driving a car.
  • Be careful not to catch the lead, make sure it is tucked inside your clothes and secured well to your body.

Stimulation 

If you are feeling  tingling this may increase when you bend back or when you lie down or sit. (Decrease the stimulation by lowering the amplitude). Stimulation may decrease when you stand up. (Increase the stimulation by increasing the amplitude). If the stimulation is uncomfortable at any time turn the stimulator off.

If you are at home for the trial and experience any of the following you should go to your nearest Accident and Emergency Department, or GP who will contact the Neurosurgical team:

  • Increasing severe pain in the back or neck.
  • New pain/weakness/numbness in the legs or arms.
  • Feeling unwell/flu-like symptoms/high temperature.

Stage two: permanent system

If the trial was a success then you will go on to have a full implant of the system. This may be performed under general anaesthetic/sedation or local anaesthetic. A small incision will be made in your back and the electrode will be implanted against your spinal cord. The connecting wire will be placed under the skin and attached to a battery. You will have a further incision in your skin either in your buttock or your abdomen to place the battery.

The stimulator is programmed post operatively and you will be able to go home the following day. The stimulation may not be as good immediately after this stage as when the temporary wire was in place but stimulation should improve over the next few weeks as healing takes place. The sutures or clips will be removed by the practice nurse 7 to 10 days after the operation.

Complications

As with all surgery there are a number of potential complications, some of which are fairly common:

  • Infection. Approximately 5% of cases. This would require the system being removed.
  • Bleeding.
  • Failure to relieve pain or increase in pain.
  • No stimulation or intermittent stimulation.
  • Headache.
  • Allergic reaction.
  • Stimulation in the wrong area.
  • Stimulation failure.
  • Nerve damage - rare.
  • Paralysis. This is very rare.

Following your implant of a spinal cord stimulator

You will remain in bed until the day following surgery and then start to gently mobilise. The Nurse Specialist or company technician will programme your stimulator and show you how to use your hand held programmer.  

You can use your programmer to:

  • Turn your generator on and off.
  • Increase and decrease the voltage within the 
    boundaries set.

The hand held programmers are expensive. We therefore advise that you have it insured. Please inform us if you have any problems with your programmer. 

What can I expect when I initially go home?

You may feel tired for about 2 to 4 weeks after the implant but it is important to build up you physical strength if possible by walking for brief periods of time each day.

You must tell your GP and Nurse Specialist if you notice any of the following, which may indicate an infection that needs treatment:

  • Any leakage from either wound. This may be brown, green or clear.
  • Redness or any swelling/pain at the wound site.
  • Any raised temperature.

For 4 to 6 weeks after implant it is important to avoid the following activities to prevent the lead from moving:

  • Avoid putting your arms above your head.
  • Try to avoid bending and twisting and lifting heavy weights.
  • Do not sit for too long in a chair.
  • Avoid driving for at least 2 weeks.
  • Do not operate motor vehicles, power tools or equipment while your stimulator is on. Turn the stimulator off to reduce safety risks associated with sudden sensation changes. 
  • Continue to take your normal pain medication for the first 6 weeks.  

General advice

  • Advice should be sought regarding Magnetic Resonance Imaging (MRI) as it can cause harm to you and the generator.
  • Diagnostic ultrasound is allowed but therapeutic ultrasound is not.
  • If you need further surgery you must tell the surgeon that you need BIPOLAR diathermy.
  • Stimulators may activate airport detectors and anti-theft devices in shops. These along with strong magnets can turn the generator off.
  • It is important to carry your identity card and programmer with you at all times.

Who will be responsible for my care?

After your permanent spinal cord stimulator has been implanted, you will not receive a routine follow-up in the joint pain neurosurgery clinic with Dr Love-Jones or Mr Williams. A phone follow up with the specialist nurses will be arranged and if any reprogramming is required this will be done by the Nurse specialists or company representatives. If you have a problem with your stimulator or you think it is not working properly then you can contact the Pain Clinic nurses on 0117 414 7379 and arrangements for assessment will be made.

If your GP would like any information you can give them the relevant contact details.

Contact details:

Nurse specialists  0117 414 7379

Mr Williams’ secretary 0117 414 6706

Dr Love-Jones’ secretary 0117 414 7364

It is very important that you inform us if you are taking any of the following anticoagulation/ blood thinning drugs before your procedure. These may include: warfarin, clexane, clopidogrel, rivaroxaban, dipyridamol, dabigatran.
Please note that this list is not exhaustive.

References

www.medtronic.co.uk
www.Bostonscientific.com
www.nice.org.uk
www.nevro.com 
www.abbott.co.uk
www.polarmedical.co.uk
NHS Constitution. Information on your rights and responsibilities. Available at: 
www.gov.uk/government/publications/the-nhs-constitution-for-england

© North Bristol NHS Trust. This edition published March 2024. Review due March 2027. NBT002348.

Acupuncture for pain relief

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Clinicians in the West have used acupuncture since the 1970s. They believe that acupuncture helps reduce pain by stimulating the brain to release the body’s natural pain killers called endorphins and encephalins, which can reduce pain and inflammation.

Acupuncture appears to be effective in a wide range of painful conditions for example neck, arm, back and leg pain. It has been successfully used to treat headaches, migraines, trapped nerves and various kinds of rheumatic, arthritic and muscular pain.

Some people however may not feel any benefit.

Treatment

  • Your consultant has recommended that you receive a course of acupuncture, a nurse specialist will perform the treatment.
  • The needles used are sterile and disposable and are left in situ for approximately 20 minutes (except for the first time they are left in situ for 10 minutes to assess your response).
  • The acupuncture needles may cause a mild temporary discomfort on insertion and you may experience an ache or tingling whilst the needles are in situ. If you experience any pain during your treatment please notify the nurses.

Possible side effects

These are rare but may include:

  • Drowsiness/fatigue.
  • Increased pain (usually temporary).
  • Faint/light headed.
  • Mild sickness.
  • Needle site bleed/bruise.

Possible benefits

Acupuncture is not a cure, but can help relieve your pain. It can:

  • Decrease the pain after 3/4 sessions.
  • Decrease the amount of painkillers you need to take.
  • Improve sleep.
  • Increase your sense of wellbeing, daily activities and mobility.

You will be asked at your first appointment if you:

  • Take any blood thinning medication such as: Warfarin, Clopidogrel, Rivaroxaban, Dipyridamole, Dabigatran…. please note this list is not exhaustive.
  • Are diabetic.
  • Suffer with epilepsy.
  • Are pregnant.
  • Suffer with allergies.
  • Have a pace maker.

Risks

  • Pneumothorax. Very rarely. 10 in 200,000.
  • Increased pain.
  • Infection.

Please note if you fail to attend your first appointment without notifying the number on this leaflet, your course will be cancelled.

If you are unable to attend two or more sessions, your course will be cancelled.

For further help

If you have any other worries or questions about your acupuncture, please discuss them with your practitioner.

References

BMAS (British Medical Acupuncture Society)
www.medical-acupuncture.co.uk

If you or the individual you are caring for need support reading this leaflet please ask a member of staff for advice.

How to contact us:

Pain Clinic
Gloucester House
Southmead Hospital
Westbury-on-Trym
Bristol
BS10 5NB

Telephone: 0117 4147361

Email: PainClinicClinical@nbt.nhs.uk

© North Bristol NHS Trust. This edition published February 2024. Review due February 2027. NBT002108. 

Criteria for genetic testing of BRCA 1, BRCA 2, PALB2, ATM and CHEK2

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The Plastic Breast Reconstruction and Breast Care specialist nurses (CNS) run the BRCA 1, BRCA 2, PALB2, ATM and CHEK2 genetic testing service on a Friday afternoon from 1:30pm to 5:00pm at Gate 24, Level 1, Brunel building, Southmead Hospital.

This clinic is specifically for patients who have been newly diagnosed with breast cancer and have met one or more of the following criteria.

Eligibility criteria for BRCA1/2, PALB2, ATM and CHEK2 mainstream testing are:

  • Breast cancer (age < 40 years)
  • Diagnosed with breast cancer in both breasts under the age of <50
  • Triple negative breast cancer under the age of <60 years
  • Have been diagnosed with both breast and ovarian cancer at any age.
  • Breast cancer <45 years and a first-degree relative with breast cancer <45 years
  • Ashkenazi Jewish ancestry and breast cancer at any age
  • Non-mucinous ovarian cancer (including fallopian tube or peritoneal cancer) at any age
  • Male breast cancer any age
  • Pathology-adjusted Manchester score ≥15 or BOADICEA/CanRisk score above ≥ 10%

This is appointment may take up to an hour. This will involve counselling to open discussions on genetic testing, the implications of results and passing information to relatives plus consenting before having genetic testing. During this consultation please do ask any questions.

Once you are happy to continue with the genetic testing, two blood samples will been taken from one for your arms.

Why are two blood samples taken for testing?

  1. The first blood sample will identify if you have a genetic mutation for BRCA1/BRCA 2/PALB2/ATM /CHEK2 breast cancer.
  2. The second blood sample will be stored in a laboratory for testing in the future if any new gene tests become available or new genes found for cancer. Therefore, you will be contacted before any further testing is carried out. Hence, part of your blood sample may be used in developing and standardising genetic tests. This would be used anonymously in research.

The result can take up to 6 weeks to be completed.

Once your results are available, your breast surgeon will be able to discuss your treatment plan with you.

We also offer a phone consultation for patients to answer any concerns before and after your genetic testing. If you have any issues please do call the nurses.

How to contact us:

Gates 24A
Brunel building
Southmead Hospital
Westbury-on-trym
Bristol
BS10 5NB

Plastic Breast Reconstruction team: 0117 44 48 7000

Breast Care team: 0117 414 7018

Email: PlasticSurgeryBreastReconstructionTeam@nbt.nhs.uk or BreastCNS@nbt.nhs.uk

If you or the individual you are caring for need support reading this leaflet please ask a member of staff for advice.

© North Bristol NHS Trust. This edition published March 2023. Review due March 2026. NBT003404

Clinical Allergy - Information for Patients

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General information

Allergy UK is an organisation that has produced useful information for patients with allergies. Anaphylaxis Campaign is another very useful source of information.

New patients need be referred by their GP to be reviewed by our service. If after referral, you feel that your condition has changed or your case has become more urgent, please discuss with your GP. 

For appointment enquiries from patients who are already under our service please contact central appointments on 0300 555 0103. Existing patients should only contact our department at 0117 4143456 if they feel their allergy problem requires urgent attention.

COVID-19/ Coronavirus

Our services will flex according to the situation in the hospital and consultations may be performed by telephone or video call. We know that some patients will have seen delays in their treatment as a result of the impact of COVID-19 on our services, and we would like to apologise for any inconvenience caused.

Please access the government coronavirus website for general information and recommendations on coronavirus.

 

Last updated: 02/11/2022

 

Clinical Allergy

A guide to services in South Gloucestershire

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About this information 

This leaflet is one of several guides to help people with disabilities and carers in South Gloucestershire find useful information.

The Occupational Therapy Team have made this guide to show you the support services available in your area. We do our best to keep the information up to date, but things can change. If you spot something that needs updating, please let us know.

You can use this guide for general help, but it might not have every service you need. No liability can be accepted for loss, damage, or injury arising out of any contract made by a private individual with any of the organisations listed.

Useful numbers

Southmead Hospital

Phone: 0117 950 5050

North Bristol NHS Trust Outpatient Appointments

Phone: 0300 555 0103

South Gloucestershire Council Adult Social Care

Phone: 01454 868 007

If you need help with daily tasks like washing, dressing, eating, or moving around your home, this team can guide you to Social Services or a Community Occupational Therapist if needed.

Sirona Care and Health

Phone: 0300 125 6789
Email: sirch.southglosspa@nhs.net

Sirona provides community health and rehabilitation services. You will need to be referred by a healthcare professional.

Medequip

Phone: 0330 053 3655
Email: bnssg@medequip-uk.com

Medequip collect mobility aids and adaptions that you no longer need (if they were provided by the Occupational Therapist or Physiotherapist). Or you can return equipment to a big blue bin outside the main entrance to the Brunel building, Southmead Hospital. The Move Maker volunteers can help you find them.

Southern Brooks

Southern Brooks supports South Gloucestershire residents returning home as part of the Going Home From Hospital service. They can connect you to a wide range of services in your community. A member of the team will visit you and help identify your goals to ensure a smooth discharge.

They can help you get support with:

  • Housing.
  • Financial support.
  • Safety and security - key safes and pendant alarms.
  • Carers support.
  • Local activities.

For more information and to make an online referral Welcome Home – Southern Brooks Community Partnerships

British Red Cross

Phone: 01235 552 665
Website: The British Red Cross | Worldwide Humanitarian Charity
Email: HealthandCareSouthciAdmin@redcross.org.uk

The Red Cross can provide short-term services for people who live alone, or whose family and friends are not able to assist. Services include help with everyday tasks such picking up prescriptions or shopping, or with transport for essential healthcare journeys following a hospital discharge/illness. Call them directly for more information.

Volunteers in South Gloucestershire

There are volunteer groups throughout the South Gloucestershire area which can help with activities such as shopping for groceries, collecting prescriptions, phone chats, or dog walking. Some groups may be able to assist with activities such as changing a light bulb or hanging pictures.

Shopping and prescription support

If you cannot get to the shops for food/groceries or to the chemist then there are several options for support.

Phone shopping services

There are companies who can take your shopping order over the phone and deliver it to your door. Payment is normally by debit or credit card over the phone. Contact your local retailer directly to find out if they offer this service.

Online shopping services

Many supermarkets offer online home delivery for shopping/ groceries. There is often a delivery charge and a minimum spend. Payment is by debit or credit card. Check out supermarket websites for more information. 

In addition to supermarket chains, there are also stand-alone grocery delivery services, such as Milk and More, which deliver direct from selected suppliers.

Website: Milk Delivery Near Me | Fresh Milk Delivered | Milk & More
Phone: 0345 606 3606

Chemists

Many local chemists can deliver prescriptions to your home. Speak to your chemist about this. There may be a charge.

Getting to your local supermarket, shopping centre, or chemist

Community Transport services help people with limited mobility to travel door-to-door for shopping trips, medical appointments, and days out. Please see below for details of community transport in your area:

Four Towns and Vale Link Community Transport

Provides transport for the following areas: Almondsbury, Alveston, Aust, Bradley Stoke, Charfield, Cromhall, Falfield, Filton, Frampton Cotterell, Hallen, Hill, Oldbury on Severn, Olveston, Patchway, Pilning, Severn Beach, Rockhampton, Stoke Gifford, Thornbury, Tortworth, Tytherington and Winterbourne.

Phone: 01454 250 500 or 01454 250 510
Email: info@4tvl.org.uk

Green Community Travel

For residents of the Yate area – (includes a list of outings on the Facebook page)

Phone: 01454 228 706
Ring and ride service: 0845 241 0985
Website: Home - Green Community Travel
Email: admin@greencommunitytravel.co.uk

Hawkesbury Voluntary Transport

For residents of the Hawkesbury Parish area.

Enquiries and registration: 01454 238 788
Bookings (coordinator answerphone): 0797 206 5665

Kingswood Community Transport

For residents of the Kingswood area

Phone: 0117 9616 016
Website: Kingswood Community Transport | Transport for the Community
Email: info@kingswoodct.org.uk

Meal provision

Meals on Wheels

Website: Request community meals | BETA - South Gloucestershire Council
Phone: 01454 865 996 (Monday – Friday, 08.30 – 14:30)
Email: meals.community@southglos.gov.uk

South Gloucestershire Council community meals or ‘meals on wheels’ is run every day of the year for anyone unable to cook themselves. They prepare fresh hot meals each morning which can be delivered to you (priced per meal which includes a pudding). A light supper can also be provided.

The delivery driver will also check that you are safe and well. If the driver has any concerns about you, for example if you do not answer the door when they call, they will contact someone to check and make sure you are safe like a family member or neighbour, doctor, or emergency services.

The service is flexible, you can choose the days you have meals from them. Call the community meals team to place your order. All meals are paid for by direct debit and the community meals team can help you with any paperwork.

Frozen ready meals delivered to your door

Many companies can deliver meals to you. You can call or place orders online with a credit or debit card, but some companies allow you to pay the driver with cash. There is a wide range of foods available for different diets such as vegetarian or pureed meals.

The meals can usually be heated in the oven or a microwave and come with full instructions. If you find the instructions difficult to read, your delivery driver can re-label your meals to make this easier to understand.

Oakhouse Foods

Website: Ready Meals | Home Delivered Meals and Desserts | Oakhouse Foods
Phone: 0333 370 6700

Meals must be stored in a freezer.

Parsley Box – minimum order value

Website: Parsley Box | Homepage
Phone: 0131 326 0131

Meals do not need fridge or freezer storage.

Delivery to front door only.

Wiltshire Farm Foods

Website: www.wiltshirefarmfoods.com
Phone: 0800 0773 100

Meals must be stored in a freezer.

Home adaptations and repairs

Celestine Home Adaptations Centre

Phone: 01454 868126
Email: psechousing@southglos.gov.uk

South Gloucestershire Council have adapted a house in Yate called the Celestine Home Adaptations Centre, where you can view and trial equipment and adaptations in a home setting. Their team can help you find the best aids for you, and advise where you can get them (if not provided by the NHS).

You can be referred by a health professional or call directly and make an appointment for free.

Aids and adaptations include:

  • Stair lifts.
  • Automatic toilets.
  • High/low kitchen units
  • Telecare.
  • Level access showers.
  • Steps, ramps, and door entry systems.

The HandyVan Service

Phone: 01454 863 857
Website: HandyVan service | BETA - South Gloucestershire Council
Email: handyvan@southglos.gov.uk

The HandyVan services are available to all residents of South Gloucestershire with discounts for people over 60 and/or registered disabled. You can self-refer or be referred by a healthcare professional.

Services offered:

  • Plumbing repairs and maintenance.
  • Carpentry – stair rail fitting.
  • Painting and decorating; tiling and grouting.
  • Curtain poles and blinds.
  • Shelves and flat pack furniture building.
  • Minor electrical work.
  • Window and door repairs; security checks.

We Care Home Improvements

Phone: 0300 323 0700
Website: We Care Home Improvements
Email: info@wecr.org.uk

In South Gloucestershire We Care provide a chargeable handyman and home adaptation service. These services include:

  • Installing grab rails.
  • Supplying and fitting a keysafe.
  • Fixing a leaky toilet.
  • Repairing window handles.
  • Gutter clearing.
  • Fixing taps.
  • Basic gardening.
  • Bathroom and kitchen adaptations.
  • ‘Making space’ service with peer support group.
  • Home Independence Centre (by appointment only).

Equipment hire and purchase

Several shops in the area sell or hire aids and equipment to increase independence around the home. These may be available second hand.

If you are unsure what you need, speak to your Occupational Therapist.

British Red Cross Wheelchair Hire

Phone: 0300 456 1914
Email: wheelchaircollections@redcross.org.uk

Bush Health Care – Yate Shopping Centre

Phone: 01454 506 001
Website: Bush Healthcare Mobility Products, Stairlifts, Bathrooms, Scooters, Wheelchairs
Email: yate@bushhealthcare.co.uk

Sell a selection of small and large aids for independence, beds and chairs, mobility aids, scooters, and wheelchairs.

Elite Mobility – Staple Hill

Phone: 0117 956 9955 
Freephone 0800 169 5910
Website: Free Mobility Home Demonstrations Across the UK | Elite Mobility Bristol

Sell new and secondhand equipment including beds, chairs, stairlifts, alongside mobility aids, scooters, and wheelchairs for sale or hire.

Marks Mobility - Henbury

Phone: 0117 9155 253 or 07875 499 960
Website: marksmobility - Home

Sell a wide variety of daily living aids, mobility aids, scooters, wheelchairs and stairlifts.

Pearce Brothers Mobility – Yate

Phone: 0800 5420 210 or 01454 323 147
Website: Mobility Equipment for all your needs - Pearce Bros Mobility

Sell and hire a variety of daily-living aids, mobility aids, scooters, powerchairs, wheelchairs, beds, chairs, and stair lifts.

ShopMobility – Yate shopping centre

Phone: 01454 868 718 or 07999 574 474
Website: Shopmobility Yate - MyYate

Short and long-term hire of mobility aids, wheelchairs, and scooters. Book in advance. Scooter or wheelchair is delivered to you at Yate shopping centre. Membership scheme available or pay per booking.

Secondhand furniture shops

You may have been advised that you need alternative furniture to manage at home, and secondhand furniture shops may have what you need. You will need to visit the shops to see what they currently have available.

British Heart Foundation

Website: Buy furniture and items for your home | BHF - 
Phone: 0117 321 5023
Shop: 

  • Kingswood, Bristol, BS15 8LE
  • Horsefair, Bristol, BS1 3J

Odds and Todds

Website: www.oddsandtoddsbristol.co.uk
Shop: Hanham, Bristol, BS15 8PR
Phone: 0117 961 2166

You may have been advised that you need alternative furniture to manage at home, and secondhand furniture shops may have what you need. You will need to visit the shops to see what they currently have available.

Home safety

Warm and Well

Phone: 0800 500 3076
Website: Warm and Well | a fitter home for a healthy future

Free energy-efficiency advice to help you stay warmer and healthier in your home. Advice ranges from simple changes, to helping you access grants for insulation or providing information about renewable technologies. They can help you reduce your energy bills, switch your energy tariff or supplier, or find local installers and tradespeople. They may be able to offer you a free home energy visit.

Avon Fire and Rescue Home Safety Checks

Phone: 0117 926 2061
Website: Home fire safety - Avon Fire and Rescue Service

They offer a free pre-arranged visit to your home to do a fire safety assessment and give you advice on how to stay safe from fire (for example what to do in the event of a fire, planning an escape route), cooking, and electrical safety.

They fit smoke alarms and replace faulty ones free of charge. They can offer additional fire safety equipment or referral to other organisations for further support.

Those who are eligible:

  • Aged 65 years or over.
  • Have sight and/or hearing loss.
  • Have mobility concerns.
  • Have mental health concerns.
  • Have memory concerns.
  • Are unable to escape unaided if there is a fire.
  • Are a family with children under the age of 5.

Southern Brooks

A member of the team will visit you and help you identify their goals, and connect you to services in your community. They support people aged 50 and over to get back on their feet following hospital discharge, feel more confident and live independently. For more information and to make an online referral: Welcome Home – Southern Brooks Community Partnerships

Services the can direct you to include:

  • Housing.
  • Financial support.
  • Safety and security - keysafes and pendant alarms.
  • Carers support.
  • Local activities.

Priority Services Register

If you are vulnerable or disabled and living at home, you may be able to join your energy supplier’s Priority Service register – contact your supplier to see if you are eligible. Being on the register ensures you get:

  • Advance notice of planned power cuts.
  • Priority support in an emergency.
  • Access to the Identification Scheme. This is to reassure you that callers, for example meter readers, are genuine.
  • Priority support when calling your network operator
  • Access to the Nominee Scheme. Customers can ask their supplier to send communications (such as account statements or bills) to someone you have nominated, instead of you.
  • Prepayment meter support.
  • Meter reading services at appropriate intervals.
  • Account and bill information in an accessible format, for example in larger print or braille.

Cognitive services – wellbeing support

Being well is not just about physical health - we all need support and companionship, especially after being unwell. There are various organisations which can support you:

Well Aware

Phone: 0808 808 5252
Website: wellaware.org.uk

Well Aware provides information on a wide range of organisations, support groups, community groups, events and activities that can help improve your health and wellbeing. If you do not have access to the internet, give them a call and an advisor will search the database and send you the information. This is a free service.

One You

Phone: 01454 865 337
Website: Home | One You South Gloucestershire

Helps residents aged 18 years and over improve their health and wellbeing. You can refer yourself by phone or by completing an online form.

VitaMinds

Phone: 0333 200 1893
Website: Vita Health Group - NHS, Corporate & Private Health Services

VitaMinds offers a free, confidential service on behalf of the NHS. They provide various psychological therapies for conditions such as depression, anxiety, sleep disorders, and post-traumatic stress disorder. Support is face-to-face, by phone, online, or in a group setting. You can refer yourself by giving them a call or by filling in the online form.

Befriending

This is where a volunteer can either visit or give you a regular call to offer support, company, and conversation. It especially helps people who are feeling isolated and lonely. There is not normally a charge for this service.

Age UK

Phone: 01454 411 707
Website: Age UK South GLoucestershire Our Services
Email: befriending@ageuksouthglos.org.uk

Memory Services

If you have noticed your memory getting worse, then please contact your GP for appropriate follow-up and support. If this is affecting how you are coping at home, please contact Adult Social Care for a free Occupational Therapy assessment.

If you already have a diagnosis, then these services opposite may useful:

South Gloucestershire Memory/Dementia Cafes

These provide a friendly and supportive environment for people living with Dementia, and their carers. The cafes are run throughout the South Gloucestershire area and provide an opportunity to socialise in a relaxed environment and to take part in activities. They can also provide practical support and information. For details about your local memory cafe contact the Alzheimer’s society.

Alzheimer’s Society

Phone: 0117 961 0693 or 0333 150 3456
Website: Find support near you | Alzheimer's Society
Email: southgloucestershire@alzheimers.org.uk

Provide support and information to people with Dementia, and their carers, including:

  • Carer support groups.
  • Art groups.
  • Social activity groups.
  • Singing for the Brain.

Information for carers

A carer is someone who provides support to family or friends who could not manage without this help. Carers also need to look after themselves, and there are some organisations in South Gloucestershire which can provide advice and support for you.

Carers’ Support Centre

Phone: 0117 965 2200
Website: Carers Support Bristol and South Gloucestershire

This charity offers a range of free services for carers in South Gloucestershire: a confidential advice line, one-to-one casework support, benefit application support, carers’ groups, activities for carers to take time out, regular breaks (sitting service), training courses, and the carer’s ‘Emergency Card’ (to alert other people about the person you care for if you become unwell).

Swan Advocacy

Phone: 0333 447928
Website: Home - South West Advocacy Network
Email: reception@swanadvocacy.org.uk

Swan advocacy offers a free independent advocacy service for residents of the South Gloucestershire area. They provide support for many areas including guidance through the care assessment process.

Please ask the Occupational Therapy team if you would like further advice or support.

© North Bristol NHS Trust. This edition published April 2025. Review due April 2028. NBT003349.

It's okay to ask

Illustration of 3 clinicians wearing blue scrubs with stethoscopes around necks

Find out about shared decision making at NBT. 

Support your local hospital charity

Southmead Hospital Charity logo

See the impact we make across our hospitals and how you can be a part of it. 

Contact Occupational Therapy

Outpatients
Gate 24, Level 1
Brunel building
Southmead Hosptial
Southmead Road
Bristol, BS10 5NB

Appointment enquiries
Gate 10, Level 6,
Brunel building

OT Outpatient appointments phone: 0300 5550 103
OT Inpatient services phone: 0117 4141 272

A guide to services in North Somerset

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About this information 

This leaflet is one of several guides to help people with disabilities and carers in North Somerset find useful information.

The Occupational Therapy Team have made this guide to show you the support services available in your area. We do our best to keep the information up to date, but things can change. If you spot something that needs updating, please let us know.

You can use this guide for general help, but it might not have every service you need. No liability can be accepted for loss, damage, or injury arising out of any contract made by a private individual with any of the organisations listed.

Useful numbers

Southmead Hospital

Phone: 0117 950 5050

Southmead Outpatients Appointments Number

Phone: 0300 555 0103

Care Connect

Phone: 01275 888 801
Email: care.connect@n-somerset.gov.uk

Care Connect is a service from North Somerset Council. They give advice and guide people to the right support you may need at home. 

Sirona Care and Health

Phone: 0300 125 6789
Email: sirch.northsomersetspa@nhs.net

Sirona provides community health and rehabilitation services. You will need to be referred to them by a healthcare professional.

Medequip

Phone: 0330 053 3655
Email: bnssg@medequip-uk.com

Medequip collect mobility aids and adaptions that you no longer need (if they were provided by the Occupational Therapist or Physiotherapist). Or you can return equipment to a big blue bin outside the main entrance to the Brunel building, Southmead Hospital. The Move Maker volunteers can help you find them. 

Going Home from Hospital service

Phone: 01934 636 363 extension 3193
Email: hospitalteam@alliancehomes.org.uk

This free service helps with housing support for anyone over 18 living within North Somerset, no matter your housing situation.

They can guide you to support for things like key safes and emergency alarms, checking your benefits, housing support, reducing isolation, and helping unpaid carers. They also help with access to services such as social care, meal services, and other home help support.

Shopping and prescription support

If you cannot get to the shops for food/groceries or to the chemist then there are several options for support. 

Phone shopping services

There are companies who can take your shopping order over the phone and deliver it to your door. Payment is normally by debit or credit card over the phone. Contact your local retailer directly to find out if they offer this service.

Online shopping services

Many supermarkets offer online home delivery for shopping/ groceries. There is often a delivery charge and a minimum spend. Payment is by debit or credit card. Check out supermarket websites for more information.

As well as supermarket chains, there are also stand-alone grocery delivery services, such as Milk and More, which deliver direct from selected suppliers.

Phone: 0345 606 3606
Website: Milk Delivery Near Me | Fresh Milk Delivered | Milk & More

Chemists

Many local chemists can deliver prescriptions to your home. Speak to your chemist about this. There may be a charge. 

Getting to your local supermarket, shopping centre, or chemist

Community Transport services help people with limited mobility to travel door-to-door for shopping trips, medical appointments, and days out. Please see below for details of community transport in your area:

Chew Valley Community Transport

Volunteer drivers take passengers to medical appointments including GP, dentist, optician, and hospitals. Passenger pick up areas covered: All of the Chew Valley including Dundry, Blagdon, Winford, Felton, and Regil Transport to North Somerset areas, BANES and Bristol.

Phone: 01275 333 430

Congresbury Community Transport

For residents of Congresbury and the surrounding area.

Phone: 01934 257 247

Nailsea and District Community Transport

For residents of Nailsea, Clevedon, Portishead, Gordano, Felton, Yatton, Long Ashton, and the surrounding areas. Dial-a-ride annual membership scheme, minibus hire, trips, and outings.

Phone: 01275 855 552
Website: ndct.co.uk 
Email: office@ndct.co.uk

Weston and District Community Transport

For residents of Weston-Super-Mare and the surrounding areas. Dial-a-ride annual membership scheme, ‘Weston Wheels’ for medical appointments (01934 629 657), shuttle bus service.

Phone: 01934 644 373 (for bookings) 01934 611 955 (enquiries)
Website: Homepage - Weston & District Community Transport
Email: bookings@wdct.co.uk

British Red Cross

The Red Cross can provide short-term services for people who live alone, or whose family and friends are not able to assist. Services include help with everyday tasks such as picking up prescriptions or shopping. You will need to call directly to discuss how they can help you.

Phone: 0117 301 2601
Website: The British Red Cross | Worldwide Humanitarian Charity
Email: FirstCallBristol@redcross.org.uk

NHS Responders service

NHS Responders in your area may be able to assist with shopping, medication delivery, community access and welfare checks over the phone.

Phone: 0808 1963 646

Meal provision

Community Meals – North Somerset Council

Phone: 01275 882 155
Email: community.meals@n-somerset.gov.uk

NSC Community Meals deliver hot meals to people who have difficulty preparing food. This can be short or long term. They will also check you are well when delivering the food.

Orchard Care Meals on Wheels

Website: Meals on Wheels in North Somerset | Orchard Care
Phone: 01934 622 539 (Pine Lodge Care Home, Weston-super-Mare)

Orchard Care provides a service in Weston-super-Mare. They deliver freshly cooked meals to your home. These meals are prepared daily in the professional kitchens of their local care home. The staff will also check you are well when they deliver the meals and can help with lunchtime medication. There is a charge for these meals and they can be reheated. 

Frozen ready meals delivered to your door

Many companies can deliver meals to you. You can call or place orders online with a credit or debit card, but some companies allow you to pay the driver with cash. There is a wide range of foods available for different diets such as vegetarian or pureed meals. 

The meals can usually be heated in the oven or a microwave and come with full instructions. If you find the instructions difficult to read, your delivery driver can re-label your meals to make this easier to understand. 

Oakhouse Foods

Website: Ready Meals | Home Delivered Meals and Desserts | Oakhouse Foods
Phone: 0333 370 6700

Meals must be stored in a freezer.

Parsley Box – minimum order value

Website: Parsley Box | Homepage
Phone: 0131 326 0131

Meals do not need fridge or freezer storage. Delivery to front door only.

Wiltshire Farm Foods

Website: Ready Meals Delivered - Wiltshire Farm Foods
Phone: 01275 371 993

Meals must be stored in a freezer.

Home adaptions and repairs

Home adaptations and equipment can help you to:

  • Enter and leave your home.
  • Wash, bathe and use the toilet.
  • Use living and sleeping areas.
  • Use food preparation and cooking areas.
  • Access the garden.
  • Reduce risks in your home related to your condition.

Care Connect (under useful numbers) help adults who need home adaptions. There may be a waiting list and there are criteria for funding. It may also be helpful to contact the services below:

Handyperson Service (AMS Electrical)

Website: AMS
Phone: 01934 520 116
Email: info@amselectricalservices.co.uk (preferred for bookings)

This service is available to North Somerset residents who are aged 60 or over and/or who are registered disabled, for small essential works. The cost of labour is subsidised by the council.

The service covers:

  • Fitting internal and external grab rails, banisters, and bed rails.
  • Fitting key safes.
  • Fitting smoke alarms, carbon monoxide alarms and low energy light bulbs.
  • Security improvements.
  • Energy efficiency works.
  • Access issues and door entry.
  • Small plumbing jobs.
  • Fitting bed and chair raisers.
  • Small complete electrical jobs.
  • Small carpentry jobs.
  • Securing or repairing paving slabs and paths.
  • Cleaning and clearing paths for access.
  • Fitting external door and window locks, door chains and other home security products.
  • Repairs to walls (plaster, render, pointing).
  • Health and safety works.

The Motex Equipment and Demonstration Centre

Phone: 01275 888 804
Email: EDC@n-somerset.gov.uk
The Motex Centre, North Somerset Council, BS23 3YM.

This centre is run by the council and has a wide range of equipment, adaptations, and assistive technology for you to trial. Staff can give advice about the equipment, other providers, and funding for adaptations. You can buy equipment from the centre and larger items can be delivered. Contact them for more information or to book an appointment. 

Aids and adaptations include:

  • Stair lifts.
  • Automatic toilets.
  • Adapted kitchens.
  • Phoneecare.
  • Level access showers.
  • Steps and ramps.
  • Seating.

We Care Home Improvements

Phone: 0300 323 0700
Email: info@wecr.org.uk
Website: We Care Home Improvements

We Care provide a chargeable handyman and home adaptation service. These services include:

  • Installing grab rails.
  • Supplying and fitting a key safe.
  • Repairing window handles.
  • Gutter clearing.
  • Fixing taps.
  • Basic gardening.
  • Bathroom and kitchen adaptations.
  • ‘Making space’ service with peer support group.
  • Home independence centre (appointment only).

Equipment hire and purchase

Several shops in the area sell or hire aids and equipment to increase independence around the home. These may be available second hand.

If you are unsure what you need, speak to your Occupational Therapist.

Better Mobility - Clevedon

Website: Better Mobility - Clevedon, North Somerset - Home
Phone: 01275 402 965

Sell and hire things like mobility scooters, stairlifts, electric beds and riser recliners, walking aids and wheelchairs, and small daily living aids, shoes, and incontinence aids.

Dalesway Mobility– Weston-Super-Mare

Website: Mobility Aids Weston-super-Mare | Dalesway Mobility Ltd
Phone: 01934 642 002

Sell and hire wheelchairs and scooters, stairlifts, and walking aids.

Red Cross Wheelchair Hire - Warmley

Website: Hire a wheelchair | Easy and affordable | British Red Cross
Phone: 0117 301 2606

Hire child, adult and heavy-duty wheelchairs, commodes, and toilet aids. Delivery service available.

Weston Mobility – Weston-Super-Mare

Website: www.wmukmobility.co.uk
Phone: 01934 516 896

Sell, hire, buy, repair and service a range of products from mobility scooters, stairlifts, riser recliners, walking aids, wheelchairs and small daily living aids.

Wilmott Mobility - Yatton

Website: Wilmott Mobility Products | Yatton, Bristol
Phone: 01934 838 363
Email: wilmottmobility@gmail.com

Sell, repair, and service a range of products from mobility scooters, stairlifts, walking aids and wheelchairs, pressure cushions and riser recliners, daily living aids, bathing and incontinence aids.

Secondhand furniture shops

If following your hospital stay you have been advised that alternative furniture would help you manage at home, secondhand furniture shops may be able to provide what you need. You will need to visit the shops to see what they currently have available.  

British Heart Foundation

Website: Shop locally or online - BHF
Shop: 9 Weston Retail Park, Weston-Super-Mare, BS23 3YY
Phone: 01934 331 575

St. Peter’s Hospice

Website: Second Hand Furniture in Bristol - St Peter's Hospice
Shop: 126 High Street, Nailsea, BS48 1AH
Phone: 01275 810 703

Home safety

Centre for Sustainable Energy

Website: Home - Centre for Sustainable Energy
Phone: 0800 082 2234
Email: home.energy@cse.org.uk

The Home Energy Team provides free and impartial energy-saving advice. They can advise and support you with the following:

  • Topping up prepayment meters.
  • Gas, electricity, and water bills.
  • Switching supplier.
  • Benefits advice.
  • Debt advice.
  • Grants and Funding.
  • Housing.

Avon Fire and Rescue Home Safety Checks

Website: Home fire safety - Avon Fire and Rescue Service
Phone: 0117 926 2061

They offer a free pre-arranged visit to your home to do a fire safety assessment and give you advice on how to stay safe from fire (for example what to do in the event of a fire, planning an escape route), cooking, and electrical safety.

They fit smoke alarms and replace faulty ones free of charge. They can offer additional fire safety equipment or referral to other organisations for further support.

Those who are eligible:

  • Aged 65 years or over.
  • Have sight and/or hearing loss.
  • Have mobility concerns.
  • Have mental health concerns.
  • Have memory concerns.
  • Are unable to escape unaided if there is a fire.
  • Are a family with children under the age of 5.

We Care Home Improvements

Website: We Care Home Improvements
Phone: 0300 323 0700
Email: info@wecr.org.uk

We Care check home safety including things that might be dangerous or cause trips. They can arrange to have these fixed and can help find funding for this. 

Warm and Well

Phone: 0800 500 3076
Website: Warm and Well | a fitter home for a healthy future

Warm and Well provide free energy efficiency advice help you stay warmer and healthier in your home. The can give you advice about saving energy and lowering bills, help find grants for insulation, and home improvements. 

Priority Services Register

If you are vulnerable or disabled and living at home, you may be able to join your energy supplier’s Priority Service register – contact your supplier to see if you are eligible. Being on the register ensures you get:

  • Advance notice of planned power cuts.
  • Priority support in an emergency.
  • Access to the Identification Scheme. This is to reassure you that callers, for example meter readers, are genuine.
  • Priority support when calling your network operator
  • Access to the Nominee Scheme. Customers can ask their supplier to send communications (such as account statements or bills) to someone you have nominated, instead of you.
  • Prepayment meter support.
  • Meter reading services at appropriate intervals.
  • Account and bill information in an accessible format, for example in larger print or braille.
  • Access to the Nominee Scheme. Customers can ask their supplier to send communications (such as account statements or bills) to someone you have nominated, instead of you.
  • Prepayment meter support.
  • Meter reading services at appropriate intervals.
  • Account and bill information in an accessible format, for example in larger print or braille.

Cognitive services – wellbeing support

Being well is not just about physical health - we all need support and companionship, especially after being unwell. There are various organisations which can support you.

There are many organisations which support you with all aspects of health and wellbeing. Information can be found on the North Somerset council website: Adult social care and support | North Somerset Council

Or phone: 01934 888 888

Support includes:

  • Advice on a healthier lifestyle
  • Advice on looking after your Mental Health.
  • Health advice for young people (aged 16-25 years)

Community Connect

Website: Connect with your community in North Somerset
Phone: 01275 888 803
Email: communityconnect@curo-group.co.uk

Community Connect is an information and advice service for adults aged over 50, funded by North Somerset Council. It offers:

  • Information and advice over the phone, face-to-face or by email.
  • Tailored support to stay connected and active in the community.
  • Signposting to local services and agencies.
  • Social prescription service.
  • Support to set up groups and activities that benefit the local area.

VitaMinds

Phone: 0333 200 1893
Website: NHS Talking Therapy | Vita Health Group

VitaMinds offers a free, confidential service on behalf of the NHS. They provide various psychological therapies for conditions such as depression, anxiety, sleep disorders and post-traumatic stress disorder. Support is face-to-face, by phone, online, or in a group setting. You can refer yourself by giving them a call or by filling in the online form.

Befriending

This is where a volunteer can either visit or give you a regular call to offer support, company, and conversation. It especially helps people who are feeling isolated and lonely. There is not normally a charge for this service.

Age UK

Phone: 01823 345 613
Website: Welcome to Age UK Somerset

Re-engage

Website: Re-engage: the charity reducing loneliness in later life
Phone: 0800 716 543

Memory Services

If you have noticed your memory getting worse, then please contact your GP for appropriate follow-up and support. If this is affecting how you are coping at home, please contact Adult Social Care for a free Occupational Therapy assessment. If you already have a diagnosis the organisations below could help: 

Silverline (run by Age UK)

Website: The Silver Line Helpline
Phone: 0800 470 8090 (open 24 hours a day, 7 days a week)

Memory Services

If you have noticed a deterioration in your memory, then please contact your GP for appropriate follow-up and support. If this is affecting how you are coping at home, please contact Adult Social Care for a free Occupational Therapy assessment.

Alzheimer’s Society

Website: Alzheimer's Society
Phone: 0300 1313 945
Email: north.somerset@alzheimers.org.uk

Provide support and information to people with Dementia, and their carers, including:

  • Carer support groups.
  • Tea dances.
  • Social activity groups.
  • Singing for the Brain.

Information for carers

A carer is someone who provides support to family or friends who could not manage without this help. Carers also need to look after themselves, and there are some organisations in North Somerset which can provide advice, help, and support for you.

Care Connect

Website: Support for carers | North Somerset Council
Phone: 01275 888 801
Email: care.connect@n-somerset.gov.uk

Care Connect can arrange for a worker from Adult Social Services to carry out a Care Assessment to see if you can get some support from North Somerset Council.

Carers’ Support Service

Website: Support for carers | Alliance Homes
Phone: 03000 120 120 (option 3)

The Carers’ Support Service in North Somerset is led by Alliance Homes. You can register as a carer with this service without having a carer’s assessment. They offer:

  • Information and advice.
  • Referrals and signposting.
  • Various support groups and activities.
  • Counselling service and wellbeing advice.
  • Help with financial support and benefits.

Carers UK

Website: UK | Carers UK
Phone: 0808 808 7777
Email: advice@carersuk.org

A national charity that provides expert information and advice about all aspects of caring for someone, including financial issues, looking after yourself, and housing. They can also connect you with local carer support.

Please ask the Occupational Therapy team if you would like further advice or support.

© North Bristol NHS Trust. This edition published April 2025. Review due April 2028. NBT003348.

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Contact Occupational Therapy

Outpatients
Gate 24, Level 1
Brunel building
Southmead Hosptial
Southmead Road
Bristol, BS10 5NB

Appointment enquiries
Gate 10, Level 6,
Brunel building

OT Outpatient appointments phone: 0300 5550 103
OT Inpatient services phone: 0117 4141 272