Ambulance staff industrial action update for Wednesday 11 January

The NHS in Bristol, North Somerset and South Gloucestershire is working hard to keep people safe during the planned strikes, while delivering the best care possible. The ambulance services’ next planned industrial action is on Wednesday 11 January. Find out more information here about the ambulance service industrial action.

No-one should put off seeking urgent or emergency care during the strikes and people with serious, life-threatening conditions will continue to be seen at our Emergency Departments.

However, please keep 999 and A&E clear for genuine life-threatening emergencies, and use NHS 111 online or by phone for other urgent care needs. If you are contacting 111, please give as much information as you can, as that will help you get the right support and advice.

On days when there is strike action, people should only call 999 if it is a medical or mental health emergency. Ambulances will still respond in these situations but this may only be where there is an immediate risk to life.

Less serious calls may not receive a response for the duration of the strike action. Please do not call back asking for an estimated time of arrival of an ambulance. This information cannot be provided and it blocks lines for other callers.

You can find detailed information on the Bristol, North Somerset and South Gloucestershire ICB website about local services and how to use them, including community pharmacies which can help with a wide range of minor health issues and advise if another NHS service is needed.

Visit the NHS England website for further information about the strikes including answers to Frequently Asked Questions.