Exceptional healthcare, personally delivered

Privacy & Cookies Policy

Online Privacy

This page explains our website privacy policy and how we will use and protect any information about you that you give us when you visit this website.

This privacy statement only covers North Bristol NHS Trust website(s). It does not cover all sites that are linked to from this site, so you should always be aware when you are moving to another site and read the privacy policy on that site.

What information do we collect?

You may choose to submit personal information about yourself (e.g. name, email, address) through the forms we provide. By entering your details in the fields requested you enable North Bristol NHS Trust and its service providers to provide you with the services you select. Any information you provide to the North Bristol NHS Trust will only be used by us, our agents and service providers and will not be disclosed unless we are obliged or permitted to by law to do so.

The Data Protection Act

Under the Data Protection Act, we have a legal duty to protect any information we collect from you and we keep strict security standards to prevent any unauthorised access to it.

Changes to our policy

If our privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing the page ensures you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.

What is a cookie?

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.

These pieces of information are used to improve services for you through, for example:

  • enabling a service to recognise your device so you don't have to give the same information several times during one task
  • recognising that you may already have given a username and password so you don't need to do it for every web page requested
  • measuring how many people are using services, so they can be made easier to use and there's enough capacity to ensure they are fast
  • analysing anonymised data to help us understand how people interact with government services so we can make them better

You can manage these small files and learn more about them from the article, Internet Browser cookies- what they are and how to manage them http://www.direct.gov.uk/en/SiteInformation/DG_197506?CID=Central&PLA=url_mon&CRE=managing_cookies

Which cookies do we use?

By understanding how people use the website, we can improve the information provided. We use the following cookies on our website. Most of these are set by third-party suppliers.

Name Purpose Expires
has_js To check whether certain interactive services will work when you view the website. End of Session
_utma So service is available when you want it and fast, we measure numbers and volumes of visitors. 2 years
_utmb As above 30 mins
_utmc As above End of Session
_utmz As above 6 months
NID As above 6 months
PREF This tracks if there is a Google +1 button on a page that you visit so that they can improve their service 2 years

_atuvc

This measures how often content is shared using AddThis to enable them to understand the use of their service  
uid As above 2 years
uvc As above 2 years
uit As above 24 hours
psc As above 2 years
loc As above Immediately
dt As above Immediately
di As above 2 years
ck This cookie is used with the AddThis social media function, to help them improve their service 5 years
oo As above 5 years
clid Media6Degrees use this to track visitors and target their advertising accordingly 6 months
ipinfo As above 6 months
acs As above 6 months
_xgcid Also created by the AddThis function, this helps to understand the use of their service Immediate
_xguid As above Immediately
_mpush As above Immediately
sess As above Immediately
uuid2 As above Immediately
B & localization Flickr use this to improve their service 2 years
VISITOR_INFO1_LIVE This cookie is used by YouTube to improve their service 6 months
PREF As above 10 years
use_hitbox As above End of Session
pid We use a live feed from Twitter on our website and Twitter creates cookies to improve their service 2 years
guest_id As above 2 years
k As above Immediately
datr Facebook uses this cookie to identify which web browser is being used 2 years
locale and x-src As above I week and Immediately
lu Facebook use this to manage how the login page is presented to the user 2 years

How can I control and delete cookies?

We will not use cookies to collect personally identifiable information about you.

However, if you wish to restrict or block the cookies which are set by our websites, or indeed any other website, you can do this through your browser settings. The ‘Help’ function within your browser should tell you how.

Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your machine as well as more general information about cookies.

Please be aware that restricting cookies may impact on the functionality of our website.

If you wish to view your cookie code, just click on a cookie to open it. You'll see a short string of text and numbers. The numbers are your identification card, which can only be seen by the server that gave you the cookie.

For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.

To opt-out of third-parties collecting any data regarding your interaction on our website, please refer to their websites for further information.

For further queries please email Website.