Referring to the renal service 

Please visit Remedy for current information about referring to the renal service including:

• Advice & Guidance Service (Remedy BNSSG ICB)
• Acute Kidney Injury (Remedy BNSSG ICB)
• Chronic Kidney Disease (Remedy BNSSG ICB)
• Renal HOT Clinic (Remedy BNSSG ICB)

• Email address for GPs querying/chasing results: radiologygpqueries@nbt.nhs.uk
• Opening hours for GP referrals are 8.30am – 4.30pm Monday to Friday 
• Imaging paper requests fax: 0117 4149466
• For appointment queries please telephone: 03003000089 for the Imaging Appointment office (8am – 7.45pm)
• To contact a Secretary please ring 0117 4149014 (between 9am – 5pm) this will put you through to the Imaging secretaries office.

The Health Psychology Service is available for adults with a physical health condition where:

• They are having trouble adjusting to the condition
• The condition is interfering with their lives, or
• Psychological matters affect the condition or its management. 

We are a tertiary level service and generally speaking we will only accept referrals from consultants within North Bristol NHS Trust. However, there is a possibility that we can accept referrals from GPs if funding can be secured. 

The other exception is for psychology services for people affected by HIV, and these individuals may be referred by GPs, other health care professionals or relevant community agencies, or on rare occasions patients may self-refer.

GPs interested in making a referral should contact the Head of Service.

Patients are usually refereed to the Plastic Surgery Department via 1 of the routes outlined below:

• Referral from their General Practitioner if they meet the differing criteria.
• As an emergency admission from the Accident & Emergency Department.
• A referral to the Plastic Surgery Trauma Clinic.
• A consultant referral from another speciality, this can involve an outpatient referral or a hospital transfer.

List of services

North Bristol NHS Trust physiotherapy department offers a comprehensive service covering many different areas and departments.

Outpatient Services

There are specialist outpatient services running at North Bristol NHS Trust physiotherapy. Please feel free to contact the named clinician for advice or queries about referrals.

If you are a patient we are very sorry but we can't offer specific clinical advice without an assessment.

• The referral is prioritised as needing either an urgent or a routine appointment. 
• At the moment this is not a self referral clinic - we must have a referral to see the patient.

Physiotherapy Services Referral Form
When a referral is received by the physiotherapy department it is viewed by a senior physiotherapist and decided if the patient needs an urgent appointment or can wait for a routine appointment.

Download:[attachments]

Referral information
The purpose of the information we require is to triage patients to the most relevant specialist to provide the quickest access to the most appropriate treatment and to avoid long delays when referring between services.

Email: painclinicclinical@nbt.nhs.uk

Exclusion
Pain Management Services are not always successful in relieving the patient’s pain. This may be for a variety of reasons. Whilst it may be helpful to review a previous patient after a period of time to ensure that no new treatments have been developed, multiple repeated referrals are not necessarily in the patient’s best interest. In these difficult and complex pain problems, discussion between the GP and the Consultant in Pain is indicated.

Whilst a therapeutic intervention may help some individuals this will often only have a limited effect and should be part of a multidisciplinary management programme. A decision on an intervention will only be made after a full discussion with the patient if it is considered appropriate. We do not perform procedures at the request of a referring individual unless it is part of a combined management approach with an associated team.

We aim to improve the quality of lives of our patients by controlling, reducing and where possible, curing their pain.

Download: 

Map of Medicine - guidelines for:

• Pathway for management of chronic widespread pain - Diagnosis of fibromyalgia.pdf117.45 KB
• Back pain
• Sciatic
• Pelvic pain

The following criteria should be filled for new referrals:

• The patient has not attended a Pain Clinic for the same condition before (see below)
• Any underlying cause for the pain has been eliminated
• The patient does not want or is not fit for a definitive procedure
• The referral has been discussed with the patient and the patient has agreed that this is the most appropriate management pathway
• Drug therapy has been tried (see flow diagrams) but has been ineffective
• Advice has been given about exercise and a healthy lifestyle. Rest can cause increased disability and patients should be encouraged to maintain as much mobility as possible
• An explanation about the aims of the Pain Service has been given to the patient so they can make an informed decision about whether they want to engage with our approach to management
• The patient has not been referred to a different specialty for the same condition at the same time
• The patient is not being referred for a specific intervention

Urgent referrals
We often have requests to bring forward appointments. In the interests of equity this is not possible unless there is a cancellation when we will endeavour to fill the slot with another patient. We are doing our best to keep the waiting times as short as possible.

Tertiary referrals
Patients already seen in another Pain Clinic and those referred from out of area for management of specific problems will be considered as tertiary referrals.

Rejections
We will not accept a referral for any specific intervention e.g. injections or acupuncture.

Colposcopy

Colposcopy is a simple procedure used to look at the cervix, the lower part of the womb at the top of the vagina. It can confirm whether cells in your cervix are abnormal and determine whether you need treatment to remove them. These abnormal cells can go away on their own, but sometimes there's a risk they could eventually turn into cervical cancer if left untreated. 

Find out more about colposcopy, what to expect at your appointment, and the results:

Colposcopy - NHS

©North Bristol NHS Trust. This edition published January 2025. Review due January 2028. NBT003776

Outpatient clinics are held at Southmead Hospital Bristol and Cossham Hospitals.

GP referrals – outpatient appointments (NHS e-Referrals or letter) to be sent to:

Centralised Booking Centre
Trinity House
Trinity Business Park
First Floor T3
Filton Road
Horfield
Bristol     
BS7 0DD

Telephone: 0300 5550103
Fax:  0117 4149400

Outlook is based at Southmead Hospital, in Bristol. We welcome referrals from NHS healthcare providers.

If you are a healthcare professional and want to make a referral to our service or discuss the support we offer, please visit our referrals page or please email us at PsychologyOutlookAppearanceTeam@nbt.nhs.uk or call 0117 4144888 

Address:  Outlook & Clinical Health Psychology, Office 3, Level 3,Gate 38, Brunel building, Southmead Hospital, BS10 5NB
   

You can refer for DXA:

• If you are a postmenopausal woman over 50 with a low trauma fracture (defined as a limb fracture after a fall from standing height or less while stationary or walking, or a vertebral fracture of the spine)
• Or, if you are a woman or man over 50 with a FRAX score in the intermediate or high risk zone

To make a referral, download and complete a form, alternatively you can order DXA on ICE. [attachments]

In other circumstances, you may want to contact us first to establish eligibility. If your patient is ineligible for a scan under the NHS, we also offer this service self-funded at a cost of around £200.