Major Trauma Information & Support
Quality trauma discharge (QTD)
Initiated by the MTC at Southmead Hospital, QTD allows for the mitigation and avoidance of patient / carer concerns following discharge. Comprising of a comprehensive discharge consultation with a trained trauma practitioner, provision of a personalised discharge pack and post discharge follow up, these interventions have been shown to educate and empower patients / carers to better manage the sometimes difficult move back to a local hospital or home.
Using an innovative, secure electronic portal ‘Patients Know Best’ (www.patientsknowbest.com) to hold each patient’s after hospital care plan and rehabilitation needs assessment, patients are given the control to invite and allow clinician access to their information. Incorporating an electronic messaging facility and dedicated hotline to the major trauma office, early data from the project has shown QTD to be effective at minimising unnecessary patient / carer anxiety and confusion about follow up appointments and medications, leading to an increase in patient satisfaction with the overall healthcare episode as well as reducing unscheduled post discharge healthcare attendances, such as ‘avoidable’ GP visits. To find out more about the project, please contact us.
Major Trauma / Intensive Care bereavement charity services
A stand-alone service developed by the team at the AMTC: a member of the team will call to follow up with the patient's relatives/carers following bereavement, allowing some time for you to begin to come to terms with your loss. Unintrusive in nature, this is a good opportunity to talk to those involved in your loved one's care and for them to talk through anything with you or answer any questions you may have. This service is tailored to the needs of the families of our patients and being mindful of how trauma can have different effects on different people, we can offer ongoing support and telephone contact; we want you to fully understand your loved one's care while they stayed with us.
Get involved with the AMTC
Patient representatives attend the twice yearly major trauma centre board meeting and provide a valuable insight to their care from a patient/relative perspective. We find this feedback very beneficial in developing our services and delivering training to our clinical staff. Should you be interested in getting involved, or want to find out more, please contact us.
Donate to the AMTC
As a result of patients and their families wanting to make donations following their treatment here at the MTC, we have set up a small charitable fund for those who wish to donate or fundraise. We are grateful for all donations and they have enabled us to buy specialist rehabilitation equipment for patients undergoing physiotherapy at the MTC, and supported the setup of the bereavement group for families. such as If you or someone you know would like to donate, please contact us for more information.
Citizen’s Advice Bureaux (CAB)
A charity which aims to provide a community for patients and families to rebuild lives and support each other after experiencing a traumatic injury. www.aftertrauma.org