GMC Number: 4634069

Year & location of first qualification: 1999, London

Specialty: Neurology 

Clinical interest: Cognition and dementia

Secretary: Helen Selman

Telephone: 0117 414 6691

Professor Elizabeth Coulthard trained to become a neurologist in Oxford, London and Bristol. 

Since 2011, Professor Elizabeth Coulthard has developed a multidisciplinary cognitive disorders clinic. The clinic specialises in early diagnosis of the different diseases that results in dementia, such as Alzheimer’s disease. The clinic also offers a range of treatments including a Brain Health lifestyle advice clinic. Clinical research is at the heart of the clinic’s practice and offers a range of treatment trials. Professor Elizabeth Coulthard’s academic research aims to better understand sleep and brain health in order to develop future treatments.

GMC number: 4090155

Year of first qualification: 1994, Cambridge University

Specialty: Plastic Surgery

Clinical interest: Skin Cancer, Dermoscopy, Management of melanoma 

Secretary: Joanne Hawkins

Telephone: 0117 414 7607
Email: joanne.hawkins@nbt.nhs.uk

Mr Dominic Ayers is a specialist in skin cancer and skin lesions within the Plastic Surgery Department at North Bristol NHS Trust.

All of Dominic Ayers’ elective practice in plastic surgery is skin lesions and skin cancer. An important part of this is the Pigmented Lesion Clinic, where patients are referred direct from their GPs.

He has further regular clinics where he see patients with skin lesions and skin cancer who are referred by their GP but also sent on from Dermatology colleagues with whom he works closely.

His particular interests are dermoscopy, management of melanoma and care of the elderly with skin cancer. 

Mr Ayers outpatient clinics are held both in Bath and North Bristol.

Year of first qualification: 1995

Specialty: Urology

Clincial interests: Uro-oncology, Kidney and Testis Cancer, Andrology

Secretary: Amy Wheeler

Telephone: 0117 4145002

Email: urologykidneyoncologyadminteam@nbt.nhs.uk

Mr Salah Albuheissi received Specialist UrologicTraining in open, laparoscopic and robotic surgery in the Southwest of England, Cleveland (USA) and Austria. His special interest is in the management of kidney,testis and retroperitoneal cancers. He also manages other conditions including erectile dysfunction, prostate and bladder problems.

His main research interest is uro-oncology & Andrology.

GMC number: 4213433

Year of first qualification: 1995, Oxford University

Specialty: Plastic and Reconstructive Surgery

Clinical interest: Skin cancer, burns, scarring and general plastic surgery

Secretary Jane Baker

Tel: 0117 414 7629

Mr Jon Pleat is a plastic surgeon with a general interest in burns, scarring and reconstructive surgery.

He trained in Oxford, Bristol and plastic surgery services within the UK and abroad.

He is a past-Director of Research for the burns and wound healing charity, Restore.  His research interests encompass first aid, wound healing, scarring and burn management. He collaborates with multiple research groups at the Universities of Bristol, Oxford and The University of the West of England.  He is a principal investigator on national and international research projects including OptiThermm and ELABS.

Mr Pleat was one of the founding editors of the national primary care resource, GPNotebook.

He is deputy Chair and a trustee to The Skin Cancer Research Fund, the oldest skin cancer charity within the United Kingdom.  He is also a member of the steering committee of The Center for Appearance Research at The University of the West of England.  

He is a member of The British Association of Plastic, Reconstructive and Aesthetic Surgeons (BAPRAS), The British Burns Association (BBA) and The European Burns Association (EBA).

Year of first qualification: 1998, University of London

Specialty: Colorectal Surgery

Clinical interest: Laparoscopic colorectal surgery, Endometriosis and pelvic surgery

Secretary: Megan Hopes

Telephone: 0117 414 0835

Miss Kathryn McCarthy studied at UCL 1993-1998, MD University of London 2005, FRCS Royal College of Surgeons of England 2007, Gynaecological fellowship, 2009, Laparoscopic subspecialty fellowship, Glasgow 2011-12.

Her academic interests include the IGF pathway in colorectal cancer and surgical outcomes in older people (www.OPSOC.eu). Her subspecialty interests include minimally invasive trans anal surgery, early rectal cancer and pelvic floor surgery.

She is clinical lead for Endoscopy, GI physiology and nationally, NIHR lead for surgical research (West of England).

She is also a member of The Royal College of Surgeons of England, National Pelvic Floor Society and European Society of Coloproctology.

GMC number: 6056573

Year of first qualification: 1995, Armed Forces Medical College, India 

Specialty: Emergency Medicine

Clinical interests: Clinical Governance, Patient Safety, Risk, Medical Education

Secretary: Sylvia Windows

Telephone: 0117 414 4987

Dr Joydeep Grover completed higher specialist training in Bristol, Bath and Swindon and was apppointed Consultant in 2012.

Dr Joydeep Grover is the lead for Clinical Governance and Patient Safety for the Emergency Department and was appointed as Foundation Program Director 2016.

GMC number: 4293893

Year of first qualification: 1996, Bristol

Specialty: Emergency Medicine

Clinical interests: Clinical leadership

Secretary: Tina Allan

Telephone: 0117 414 4112

Dr Leilah Dare trained in the Severn Deanery, completing her training in 2009. Dr Dare has been a Consultant in Emergency Medicine since 2009.

She was a Consultant in Gloucestershire Hospitals NHS Foundation Trust for two and a half years prior to her appointment to North Bristol NHS Trust (NBT).

FRCEM
Member Southwest Clinical Senate
NHSi Regional Advisor A & E

GMC number: 5195909

Year of first qualification: 1998

Specialty: Radiology

Clinical interest: Gastroenterology and Gynaecology imaging

Secretary: Janette Burnett

Telephone: 0117 414 9014

GMC number: 7034500

Specialty: Respiratory Medicine

Year of first qualification: 2001

Specialty: Respiratory Medicine

Clinical interests: Interstitial Lung Disease

Secretary: Su Roberts

Telephone: 0117 414 2016

Dr Adamali’s main interests are in the management of patients with interstitial lung disease, its diagnoses and treatment.

He is involved in the diagnosis and the management of idiopathic pulmonary fibrosis, hypersensitive pneumonitis, sarcoidosis, connective tissue (scleroderma, rheumatoid disease, sjogren disease) related interstitial lung disease, smoking related interstitial lung disease, pulmonary vasculitis and occupational and drug induced lung disorders.

He has completed his education in Montreal (McGill University) and Dublin (University College Dublin). He subsequently completed his respiratory training in Dublin. He received a European Respiratory Society Fellowship which allowed him to work in the Royal Brompton Hospital, London.

At present he is actively working currently at the Bristol Interstitial Lung Disease (BILD) Service at North Bristol NHS Trust.

Dr Adamali is currently involved in several interstitial lung disease clinical trials at Southmead Hospital.

His research focus is interstitial lung disease, understanding mechanisms of these diseases and working with service provisions of these patients.

He is affiliated with British Thoracic Society, American Thoracic Society and European Respiratory Society.

If you would like to view independent feedback visit www.iwantgreatcare.org/doctors/dr-huzaifa-adamali If you would like to leave your own feedback visit http://iwgc.net/eclha

Tell us about your experience with the service you have used:

• Emergency Department
• Inpatients 
• Outpatients 
• Birth 
• Antenatal 
• Postnatal Ward 
• Postnatal Community
• Day Case

What is the Friends and Family Test?

The NHS Friends and Family Test (FFT) is a quick and anonymous way for patients to provide feedback on the care or treatment they received from NHS services. 

The ratings and comments patients share with us help us to identify areas for improvement and to give staff the opportunity to hear about the difference they have made through the care they’ve received.

The results, in the form of the percentage of patients with a good experience, are published transparently on the NHS website. 

You can find out more about how it works by watching the FFT animations at the bottom of this page.

What will I be asked?

You'll be asked: "Overall, how was your experience of our service?"

You can rank your answer from "very good" to "very poor". You'll have the opportunity to explain your score by adding comments, and you may also be asked some follow-up questions. This is important because service providers can only make changes if they know exactly what is or is not working. Some teams may ask this question as part of a longer survey that they are carrying out in their service.

When and how will I be asked to give my feedback?

After you've completed your treatment or you're discharged from a service, you may be invited to complete the FFT.

You may be asked while you're still on the premises by a staff member or one of our Patient Feedback Volunteers, or you may be contacted once you have returned home. We may ask you to give your feedback by email, by text message, over the phone or using our website.

North Bristol NHS Trust work with Healthcare Communications to collect FFT feedback. Our lawful basis for processing your data can be found in the Trust’s Privacy Policy. Please refer specifically to Article 6 (e) & (f) of the General Data Protection Regulations which is relevant to this project.

You may not be asked every time you visit one of our hospitals to give feedback, but you should be able to give feedback if you want to. You can fill out the online form on this page, scan a QR code around the hospital that will take you to the survey or there may be feedback forms in waiting areas, which you can complete. Ask a member of staff if you cannot find a feedback form and you want to give feedback.

Do I have to respond to the question?

Your answer is voluntary. Your answer will not be traced back to you, and your details will not be passed on to anyone.

But if you do answer, your feedback will provide valuable information for the service to celebrate positive feedback and identify opportunities to make improvements.

Can I opt out?

If you do not want us to contact you to ask for your feedback you can tell us by contacting the Patient Advice Liaison Service - PALS on 0117 414 4569 or by emailing PALS@nbt.nhs.uk

Is it for my friends and family members to fill out?

It is for the patient or their friends, family members and carers to respond to.

Why is it called the Friends and Family Test?

When the Friends and Family Test was launched in 2013, it asked people to think about whether they would recommend the service to their friends or family members. 

Following a review, in April 2020 changes were made to the FFT to make it easier to respond to and for staff to make better use of the feedback. As a result, it no longer asks this question about friends and family members, but it is still called the Friends and Family Test.

Accessible to all

We want to make sure that all patients are enabled to give feedback about their care. The web version of our survey has a button built in that adds text-to-speech, reading and translation support. However, if you need assistance due to a disability or mental health problem or need a paper copy of the survey, please contact us by telephoning 0117 414 4569 or emailing PALS@nbt.nhs.uk

A friend or family member is welcome to answer the question on your behalf, if this is appropriate.

If you feel that you should have been given the opportunity to respond, but did not receive the question, you can give feedback on this page by selecting the relevant survey (Inpatient, Outpatient etc.).

National Feedback Surveys

To learn more about the National Surveys, visit the National Feedback Surveys page.

Videos on how FFT works