National Support

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Our NHS People

In addition to the internal staff wellbeing programme available to all NBT colleagues, national support is also available to all of our workforce, including free access to apps, staff common rooms and dedicated support lines for staff.

Support is also available nationally for Black, Asian and Minority Ethic colleagues including culturally sensitive apps and staff common rooms.

To find out more visit NHS England » Supporting our NHS people

Financial Support

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HSBC Financial Support

HSBC currently offer free webinars to all staff on a wide range of topics including debt management, savings, investments, budgeting, pensions, cost-of-living, first time home buyers, retirement, growing your wealth and credit reports. Several sessions are offered every weekday and you can book your place through their online calendar. They also offer Financial Health Checks.

Wagestream

To help staff improve their financial wellbeing and have more control and flexibility over their pay, NBT have partnered with Wagestream. By downloading the free Wagestream app you’ll get access to a toolkit of simple-to-use financial products and services for managing your money easily, securely and more effectively.

 

If you have any further questions please email nbtwellbeing@nbt.nhs.uk.

Lifestyle Support

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Wisdom App

Our Employee Assistance Programme, Health Assured provide all NBT staff with exclusive access to a revitalised app - Wisdom. The app is designed to help you track your wellness, improve your mental health, and stay resilient during tough times.

Weight Management

NHS staff are now able to sign up to the NHS Digital Weight Management Programme. This is a service for people who would like to lose weight and improve their health and wellbeing. Staff who have a BMI of 30 or greater (or 27.5 or greater for staff from Black, Asian and other minority ethnic groups), can access a free, online 12-week weight management programme which is personally tailored to support their journey to a healthier lifestyle. Once you have your NBT email address, you can find out more information and self-register, by visiting the NHS Digital Weight Management Programme Staff Self Referral Site. 

Carers support

At NBT we have a range of support available for our staff carers, for example, our EAP can support with legal and emotional issues relating to caring, we also have access to the Carers UK Digital Resource for Carers, providing you with useful materials and support that you may find helpful when balancing caring responsibilities at work, this can be accessed through the Carers UK Digital Resource website, you will need to create a new account, using the unique access code: DNHS9166.
We’ve also introduced our Staff Carers Passport at NBT, contact us at mailto:staffcarers@nbt.nhs.uk for more information.

Psychology Support

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Staff Wellbeing Psychology Team

Staff Psychology Team: Our Staff Psychology Team offer a range of specialist psychological support for both teams and individual wellbeing, including:

  • 1:1 support for work-related issues.
  • ACT for wellbeing course.
  • Bespoke consultation and workshops for teams.
  • Support for managers.
  • Coordinate trauma support following work-based incidents.

Contact the team via email at StaffPsychologyTeam@nbt.nhs.uk or call 0117 414 4892. Further information can also be found on LINK, our intranet, once you have computer access. 

Employee Assistance Programme (EAP)

We’ve partnered with Health Assured to provide you with 24/7 free and confidential support with any of life’s challenges, from free counselling to legal information, bereavement support and online CBT (including support for your dependents and legal partner); call 0800 030 5182 to access support today.

Schwartz Rounds

Schwartz Rounds are facilitated group sessions, where all staff from across the trust are invited to come together to discuss the emotional and social impact of working in a healthcare setting. Staff who regularly attend Schwartz Rounds feel less stressed and isolated at work. Check the LINK calendar for upcoming Schwartz Round sessions.

Physical Support 

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Physio Direct

The simple way for staff to access physiotherapy services here at NBT, with rapid access via self-referral, covering new and existing musculoskeletal conditions including joint, muscle and spinal problems.
To book a physiotherapy appointment please call 0117 342 3400. 

Green gym 

Our onsite Green Gym provides an outdoor space for colleagues to exercise, made up of five pieces of gym equipment, suitable for all staff regardless of experience or fitness level. Located behind the Learning & Research building, a map of the site is available. 

Doing our Bit

We've signed up to#DoingOurBitthe free online fitness sessions for staff -designed by the NHS, for the NHS. With over 40 unique workouts given to the NHS by Britain’s leading personal trainers. #DoingOurBitprovides a great choice of workouts from yoga to HIIT training, family-run to core and relaxation sessions. Once you have your NBT email address you can register today at DoingOurBit.

Induction

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You will be sent an invitation with a detailed programme of sessions, dates and times.  Please check your email spam/junk folder as it has been known for the invitation to end up there.  If you have not received your induction invite by the Wednesday before your start date, please get in touch at staffdevelopment@nbt.nhs.uk

Induction takes place in our Learning and Research Building, a site map is available.

Non-clinical staff

Induction usually takes place on your first day of employment, where you will be introduced to the Induction Team and welcomed to the NBT. The day consists of welcome from the Senior Team, information sessions, networking, and various mandatory training modules. You will also have your photograph taken to produce your NBT ID badge.

Your Manager will reach out to you before Induction to confirm your workplace arrangements. Please feel free to contact your manager direct if needed.

A local orientation will be completed to include all you statutory and mandatory training. This is done in conjunction with your manager.

Clinical staff

Induction usually takes place on your first day of employment, where you will be introduced to Induction Team and be made to feel welcomed to NBT. The day consists of welcome from the Senior Team, information sessions, networking and various mandatory training modules. You will also have your photograph taken to produce your NBT ID badge.

Registered staff attend up to a four-day induction, support staff attend up to a ten-day induction - depending on their job role. If you are transferring training/skills through from an existing NHS hospital you will be asked for these when you are sent your induction invitation from the team.

Your manager will reach out to you before induction to confirm your workplace arrangements. Please feel free to contact your manager direct if needed.
 

What our patients say

Thank you so much to the whole team. Everyone was so professional, kind and compassionate and I felt really safe and looked after. Everything was on time and as scheduled, but the most important thing for me was (and is) how much the team have listened and supported my treatment decisions. 
Thank you very much, I really appreciate everything you’ve done.  

Patient, 2022
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Veterans

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What does being a Veteran Aware Hospital mean?

For you, our staff

If you would like us to, we can record your veteran/reservist status in the Electronic Staff Records (ESR).

  • We are committed to the wellbeing of our veterans and have dedicated information on LINK, our internet, available once you have computer access, signposting for help and support for veterans and their families (search “veterans” ).
  • We have a dedicated HR reservist policy.
  • We are part of the Employer Recognition Scheme and are committed to supporting the Armed Forces family.

For patients

  • We are committed to recording veteran status in our patient record system (EPR).
  • We are committed to understanding the needs of veterans in terms of health and wellbeing and have relevant information on LINK, our intranet, available once you have computer access. 
  • We are committed to signposting veterans and their families to specialised support and have a dedicated information.
  • NBT has signed the Armed Forces Covenant as an individual NHS Trust and as part of a partnership with Bristol City Council. We are active members of the Armed Forces Covenant Partnership Groups in Bristol, South Gloucestershire and North Somerset.

If you would like to help improve the experience of veterans at NBT please get in touch by email at veteranaware@nbt.nhs.uk.

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Protecting & Supporting You

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At NBT we do not tolerate abuse of any kind, whether from patients, visitors or even colleagues.
This includes bullying, harassment and discrimination, which can be racist, sexist, homophobic, transphobic, disablist or targeting your religion or belief.

Red Card to Racism and Abuse campaign

We have re-launched our Red Card to Racism and Abuse campaign - please wear a campaign badge with pride to show we stand together against abuse. You can collect one from the Job Shop or Security Office in the Brunel building or the Library in L&R.

Freedom to Speak Up

It is important that we all speak up if we see anything that makes us uncomfortable - this should happen at the time so that it can be addressed straight away. Initially, you should speak to your line manager if you have any concerns, and our Freedom to Speak Up Guardians are also here to help you.

Policies

We have a public policy in place to protect everyone (The Prevention and Management of Violence & Aggression Policy - HS08), where any abusive patients or visitors will receive a verbal then written warning, followed by an acceptable behaviour contract and ultimately exclusion from the trust if their abuse continues. We also have a Protocol for Managing Violence & Aggressive Persons at NBT (Protocol CG162).

Clinically challenging patient behaviours

As a healthcare environment, we recognise that there are times when a patient’s behaviour may be linked to or influenced by their clinical condition.  As one of our patient safety priorities, we have been delivering a programme of training for clinically facing staff on how to identify, prevent and safely respond to clinically challenging patient behaviours.

Early Conflict Resolution

We also have internal HR processes in place should abuse occur from one staff member to another. Your first course of action in this instance should be to speak to your line manager, and you can use our Early Conflict Resolution guidance to support these conversations.

Datix reporting system

All staff are encouraged to speak up and report any abuse, whether they experience it themselves, witness it or are a manager of someone who has experienced abuse - our Datix reporting system can allow you to record the specific abuse encountered.

People who can support you

There are lots of people who can support you, including: 

  • Harassment & Bullying Advisors.
  • Trade Union representatives.
  • People Team and People Partners.

We also have lots of staff network groups, including Black, Asian and Minority Ethnic staff network, LGBT+ staff network and Disabled and Neurodiverse staff network - please email Inclusion@nbt.nhs.uk to find out more.

Further information is available on LINK, our intranet, once you have computer access. 

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Preceptorship for newly Registered Nurses, Nurse Associates and Allied Heath Professionals

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The period following registration as a healthcare professional can be an anxious and challenging time. We all know that good support and guidance during this period is essential. Managing your transition successfully will lead to you providing effective care more quickly, enable you to feel better about your new role, and aid your career progression. 

The North Bristol NHS Trust Progress Preceptorship programme has been designed to assist you in your transition from student/ learner to a registered practitioner in the Trust.  It is a 12 month programme that will help you to develop your professional and reflective skills. Our programme has been awarded the Gold standard mark by the National Preceptorship Framework team.

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What does it involve?

  • A full induction programme including statutory & mandatory training.
  • Support & supervision from a Preceptor in your place of work.
  • Attendance at 4 Progress Preceptorship Days run by the Preceptorship Team and other senior Trust staff  - book via LEARN 
  • Links to organisational policy & procedures
  • Links to external regulatory requirements
  • Aligned to National Preceptorship Framework

More information along with the Preceptorship workbook in available on LINK, our intranet, once you have your computer access.  

To contact the Preceptorship team please contact preceptorship@nbt.nhs.uk.

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PPI Member Case Study

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Here at North Bristol NHS Trust we run a range of Patient and Public Involvement (PPI) groups where we actively work in partnership with patients and members of the public to plan, manage, design and carry out research. 

Meet Jos, a member of our H4RT (Kidney Research) Patient & Public Involvement (PPI) group...

I have been a renal dialysis and transplant patient for 21 years.

KidnImage of Jos, PPI Memberey failure runs in the family so I was really first involved in the early 70s when my Mum was on dialysis at home and we helped to construct the kidney machine filter three times a week. This required big trays of formaldehyde and torque wrenches and could be the reason I ended up an engineer!

Why did you join this PPI group?

The reason I decided to join was because I’ve seen the remarkable advances in dialysis technology since my mum was unwell 50 years ago and wanted to help in future developments that will improve patient care.

How did you find your role within the group?

I’ve found my role challenging but interesting because we are continually trying to communicate complicated issues to the wide ranging kidney community. As a lay member of the public we don’t understand fancy medical vocabulary so we have to dream up new ways of describing medical terms. We also have to think of ways to make our research programme interesting and to encourage as many people as possible to sign up.

Is there anything you have learned about how a research study is run that you didn’t know before? 

It’s clear that the medical community are continually trying to answer new questions but they can only do this with the help of patients. The research infrastructure at Southmead is much bigger than I realised. I didn’t know there were so many research nurses and doctors involved across the various medical disciplines. 

What type of activities have you been involved in?

I’ve been involved in designing posters and web-based publicity and helped in a range of meetings, including a national event where I gave a short presentation on the role of the Patient & Public Involvement (PPI) groups. One of the meetings was in the Shard in London so there are perks to the job!  Acting as a patient member of a research committee keeps the medics on their toes as they are forced to put themselves in the position of patients. 

What would you say to anyone who is thinking about being part of a Patient & Public Involvement (PPI) group? 

Patient and Public Involvement Groups need members from a wide range of ages and communities.  We all have different life experiences but a common bond of benefitting from medical help so don’t be shy and get involved.  You could make the difference to the patients that follow and there’s satisfaction in making a difference.
 

 

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