Description

 At NBT we commit to treating each patient as an individual with respect and dignity, aiming to deliver excellent clinical outcomes and a first-class experience for everyone who uses our services.

The post holder will:

• Manage all aspects of trial co-ordination as an integrated member of the clinical research team
• Support the safe conduct of research to provide assurance that the rights, safety and wellbeing of research participants are protected
• Undertake data management of study related documentation
• Need excellent IT and literacy skills, operational flexibility and have a have a keen eye for detail
• Work closely with the research team and will provide support, be a contact point for professionals and research participant.

In return we can offer you a friendly, supportive working environment and training/development opportunities

Description

• To ensure the outcome of patient attendance has been recorded correctly on the electronic patient records.
• To maintain and manage lists of patients awaiting follow-up.
• To ensure necessary tests have been requested from clinic, that these are regularly progressed, and that they are brought to the attention of the appropriate clinician.
• To ensure accuracy of information recorded on local systems and sent to external partners.
• To handle telephone enquiries from patients and medical/nursing staff in relation to the clinical pathway.
• To understand and relate to the Trust and departmental guidance on patient access, data protection and patient confidentiality to apply to every day work practices.
• To deal with all queries competently and professionally.
• To communicate with health care professionals both locally and externally eg, GP’s, clinicians in the local community, in an articulate and confident manner.
• To ensure that funding is in place for patients out of the area, or progress applications for procedures not funded.
• To assist with the administration of outstanding patient appointment outcomes (uncashed appointments).
• To carry out general clerical duties such as filing, photocopying and faxing.

Description

• To ensure the outcome of patient attendance has been recorded correctly on the electronic patient records.
• To maintain and manage lists of patients awaiting follow-up.
• To ensure necessary tests have been requested from clinic, that these are regularly progressed, and that they are brought to the attention of the appropriate clinician.
• To ensure accuracy of information recorded on local systems and sent to external partners.
• To handle telephone enquiries from patients and medical/nursing staff in relation to the clinical pathway.
• To understand and relate to the Trust and departmental guidance on patient access, data protection and patient confidentiality to apply to every day work practices.
• To deal with all queries competently and professionally.
• To communicate with health care professionals both locally and externally eg, GP’s, clinicians in the local community, in an articulate and confident manner.
• To ensure that funding is in place for patients out of the area, or progress applications for procedures not funded.
• To assist with the administration of outstanding patient appointment outcomes (uncashed appointments).
• To carry out general clerical duties such as filing, photocopying and covering the department email.

Description

Please read the attached Job Description and Personal Specification documents before applying for this post.

The ideal candidates will have a bubbly and happy personality with experience of working with children and have a passion for the role. You must have confidence in being able to interact with children between 0-5 years, ensuring their safety at all times. You must be self-motivated, confident, reliable, as well as showing initiative. You will be working under the direction of the room senior, qualified practitioners and alongside other members of the team.

The nursery is split into three age groups: Babies, Toddlers and Pre-school. The role will involve you being a key person to a group of children and being responsible to carry out observations and with the support of a qualified practitioner plan activities for the children in your care.  You will be required to build relationships with parents/carers and have the skills to communicate with them effectively. You will be supporting children whilst they play and extend their learning, for example reading stories, role play, and whilst outside. It will also involve intimate care (nappy changing, toileting) and mealtimes.

You will be joining a professional but extremely friendly nursery that thrives on delivering the best possible childcare to our families.

Description

We are currently looking for a variety of roles to support the running of our hospital including:

• Administrators
• Secretaries
• Typists
• Audio Typists
• Co-ordinators
• Data Entry

We can offer a range of short term and long-term assignments.

Assignments are Monday to Friday 37.5 per week

Description

Take the lead in shaping the future of leadership and management programs. As the head of a talented group of development specialists, you will utilise your expertise in OD consultancy, talent planning, and change management to create impactful initiatives aligned with our NBT People Strategy.

Collaboration is at the heart of what we do. Engage with healthcare professionals, exchange best practices, and make a meaningful impact on patient care. By building effective partnerships and fostering a culture of shared learning, you'll contribute to the growth and success of the Trust.

Our role extends beyond program design and delivery. Take charge of budget management, ensuring resources are maximised for optimum results. When in-house expertise is limited, commission external vendors to bring fresh perspectives and insights.

We believe in the power of inclusive learning. Develop and implement strategies that embrace diversity and harness digital leadership skills. Through coaching, mentoring, and performance development, you will empower individuals and nurture a team that thrives on continuous growth.

Take the lead as an OD partner for a clinical division or corporate function, providing strategic guidance and support. Stay ahead of industry trends, continuously evolving our leadership and management programs based on ROI analysis, delegate feedback, and the changing needs of our Trust.

Description

Administrator - Repairs & Stock control

North Bristol NHS Trust

The Wheelchair Repair Service require an enthusiastic Administrator to join our busy Repairs and Service Delivery team. You will be part of one of the largest NHS trusts in the UK, based at The Independent Living Centre in Cheltenham. You will be arranging vital repair services and helping coordinating our skilled team of engineers in the Gloucestershire and Bristol area’s as part of our specialist team equipment provision.

YOU: 

• Will have the ability to work efficiently and methodically under pressure, ensuring the correct delivery of repair service.
• Be comfortable handling a busy and demanding work load and have a flexible work ethos.
• Able to work alone and as part of an extended team.
• Have a sound geographical knowledge of Gloucestershire, Bristol and surrounding areas.
• Have good interpersonal and communication skills.
• Enjoy dealing with people and helping them.
• Will be comfortable dealing with patients, their families and carers on the phone.
• IT literate

THE POST:

• Is for 22.5 hours per week.
• Attracts Band 2 Pay scale
• Ample free parking at operations site.
• Full range of excellent NHS benefits.

WHY THIS ROLE:

• As a competent member of our team, you will make a real difference in the community and have the satisfaction of seeing your work provide quality to people’s life.
• A unique role that will challenge you, providing a work experience unlike any other.
• Stable job security.

Description

• To monitor emails and action subsequent clinic cancellation in a timely manner in line with SOPs as required by support manager/Team Lead.
• Assist Manager/Team lead in the identifying of potential capacity issues and to ensure utilisation of clinics, reporting as necessary; to assist in the day to day running of the outpatient support team activities within the requests of the support manager.
• To assist in providing a booking service using the hospital computer system Careflow to book, cancel and re-arrange outpatient appointments and use other modules as required in accordance with the Access Policy and government targets.
• To assist Support Manager/Team Lead in ensuring maximum utilisation of capacity, filling cancellation slots as necessary in accordance with agreed booking rules/clinic protocols and dealing with clinic capacity issues.
• Liaise with Support Manager/Team lead regarding any changes of ASI slot issues to manage demand
• To assist Manager with any ad hoc clinics, clinic build requests or amendments liaising with IT.
• Supporting the fracture clinic coordinator with calls via the liberty system when asked and required, along with supporting with the internal mailbox.
• Actioning AHP access plan entries for Ortho-Geriatrics.
• To monitor and book patients appointments, cash up and outcome accordingly where required/requested. 

Description

To provide support to the BGL Export service; reviewing cases requiring export to external laboratories, liaising with Export Scientists, continual daily prioritisation to ensure urgent cases are actioned.

Provide administrative support and oversight to the tasks associated with the Haemato-oncology Team.

Provide support and oversight to the WGS administrative and scientific team; attend team meetings; cascade information; support the administrators with any challenges that may arise and oversee any service developments which impact the administrative team.

Manage multiple email inboxes simultaneously and use personal judgement to determine appropriate action, follow up and escalation

Responsible for service development in Administration/Exports/WGS and work with Quality Improvement lead.

Responsible as a line manager to administrative assistant.

Participate in recruitment/selection as appropriate for the role

Receive and act on telephone and email enquires.

Maintain and update relevant databases

To attend meetings as requested and appropriate, providing feedback as required.

Take and transcribe formal minutes, circulating to attendees and other non-attendees as appropriate

To plan, prioritise and review work plans to ensure all work is complete according to urgency. 

Description

Responsibility for driving the workforce programme elements of the Trust’s People Strategy.

• Lead the delivery of workplace improvements to improve retention and make NBT a career destination of choice
• Deliver and oversee people projects to provide value within the Trust and to support key operational and strategic workforce plans at all levels
• Analyse workforce information and inflow/outflow analysis to understand resource supply gaps and build recommendations and solutions to address them
• Bring together workforce insight for forecasting future people activity
• Develop and deliver solutions to establish new models of working
• Deliver end to end workforce process improvements across systems and procedures
• Identify and monitor project benefits and financial efficiencies and bring improvement deliverables into BAU
• Manage all workforce programme and project reports, the governance framework, engagement with key stakeholders, and documents

Description

Administrative Duties

Contacting patients and colleagues with complex and sensitive situations, from the following specialities:

• General Practitioners
• Health Visitors and Paediatric services
• Neurosurgery
• Plastic Surgery
• Burns
• Breast Reconstruction
• Hand Surgery
• Bristol Centre for Enablement
• Occupational Therapy (scar management)
• Maxillofacial Surgery (UHBW)
• Paediatric Neurosurgery (UHBW)
• Paediatric Burns (UHBW)

and any other specialties that will be encompassed in future services for 3D planning and imaging.

• Undertake updating of patient information, using Departmental IT systems.
• To assist in the provision of a comprehensive administrative service for scientific staff.
• To assist in the maintenance of patient files, correspondence, reports and other documentation.
• The distribution of clinical reports to referring clinicians.
• Providing appropriate cover during annual leave or sick leave, to ensure the smooth running of the Department.
• Operate various computer software packages as necessary.
• Assisting in the provision of patient notes/information for audit purposes.
• All work to be performed to Trust and Department standards.
• Arranging for the transportation of specimens using appropriate local/national/international courier.
• Assist with invoicing.
• Undertake administrative projects to aid organisation of the department and services, such as create a digital filing system for referrals to sort and order the way in which they are processed.

Description

At NBT Patient First is our True North.  Patients are the most important people in the health service and are at the centre of what we do.

In this role, you will:

• Plan programmes for up to 6 clinics to receive Fresh Arts on Referral programmes for their patients on a rolling basis
• Work extensively with patients to support them to understand and take part in the programmes, reducing physical and psychological barriers to attendance
• Support patients to move onto other activities in their community to continue to support their wellbeing
• Work with arts and community partners to deliver a high quality cultural pathway for patients
• Support a team of freelance artists to develop and deliver high quality Arts on Referral programmes including organising supervision, support, and team meetings and training
• Promote programmes to clinical teams across NBT & UHBW advocating for the benefits of arts and wellbeing to clinical staff
• Evaluate the programmes in partnership with our evaluation partners
• Develop opportunities to share the work created through programmes for example, through our exhibitions programme
• Support and prepare funding applications 

Description

The Financial Management Project Resource role is working within central finance. This role provides an excellent opportunity to have a real, tangible, and positive impact on operational activities and subsequently patient care.

In this role, you will report into the Head of Management Accounts.

As a Project Resource role, you will:

• Be responsible for leading on Trustwide financial management projects to help improve efficiency and effectiveness of finance
• Lead on the development of business cases to progress projects
• Undertake training to ensure that projects are sufficiently embedded within teams
• Develop robust relationships with both finance and operational staff

The successful applicant will have:

• Experience of working in an innovative finance function
• Confidence in understanding and analysing large data sets
• Good understanding of Financial Management
• Excellent stakeholder management skills
• The ability to communicate clearly and effectively, tailored appropriately to the audience
• Experience of managing projects from start to finish and ensuring that results are implemented

This role is suitable for any candidate with a good understanding of financial management and who is looking to broaden their experience and have a positive impact on the finance department.

You should be a qualified CCAB accountant (or finalist) with a good track record of delivering results within a large complex environment. Previous NHS experience is required.

Description

In this vital role you will lead on the people change activity of the project.

To include:

• Project design and planning of HR workstream deliverables, through to execution, monitoring outputs to ensure effective delivery
• Attend and take part in planning meetings and providing assurance when risks arise through logical mitigation
• Acting as subject matter expert on employment law and legislation aligned to Trust policies
• Understand and review metrics to show the impact of the program and track progress
• Manage resources in an efficient and effective way.

Description

 At NBT we commit to treating each patient as an individual with respect and dignity, aiming to deliver excellent clinical outcomes and a first-class experience for everyone who uses our services.

In this role, you will:

Work closely with the research team and will provide support, be a contact point for professionals and research participants and be responsible for data entry, booking appointments, booking clinics, booking couriers and taxis, answering patient phone calls, filing, blood processing.

Description

• Data inputting and collection from patients notes
• Completing database
• Running reports
• Liaising with other hospitals and TARN team
• Supporting the Major Trauma Service with administration duties

Description

We are looking for candidates with a background in an administration or call centre work, who will become key parts of, and make positive contributions to our highly performing team.

Applicants must have a high standard of literacy and numeracy and excellent keyboard skills.

Our ideal candidate will have the following skillset:

• Excellent communication and interpersonal skills;
• A confident and articulate telephone manner
• Strong IT and administrative skills with experience of MS Office applications
• Good Problem solving skills with an attention to detail
• The ability to show empathy and understand the difficulties faced by people affected by illness
  
  If this sounds like you you.. Apply now! 

Description

The Role

As a Placement Officer within NBT eXtra – the Trust’s temporary supply of temporary staff from our database to fill vacant shifts called in by hospital managers. Key duties will therefore include:

• Taking requirements from managers and logging them on the system
• Identifying, contacting and booking staff from our database to fill empty shifts
• Providing a high standard of customer service to both managers and temporary staff, predominantly by telephone, but also using email and SMS

About You

As the successful Placement Officer you will need :

• Excellent customer service skills with an excellent telephone manner
• Good admin (including PC) skills and experience
• Good Communication skills both written and verbal
• The ability to work       within a team and under own initiative

An understanding of the different types of staff group within a hospital setting would also be an advantage

This unique opportunity offers an exceptional service driven individual the next step in their career, the role is varied and at times challenging but plays an integral role in the smooth running of a successful Temporary Staffing service which provides high calibre staff to the organisation.

This is a fantastic opportunity to join our forward thinking Trust and be a part of our success. If this sounds like you and you are interested in applying, you should highlight how you meet the criteria through your employment history, qualifications and within your supporting information.

Description

The Urology outpatient receptionist is the face of the department providing a friendly and professional welcome to patients, staff, visitors and service users.

To ensure medical notes are prepped and available for all patients attending the urology outpatient clinics.

To play a central role within the service and to work in close liaison with colleagues, staff in other departments, GPs, patients and the general public.

To work well as part of a team whilst being able to use their own initiative to provide administrative support to ensure effective high quality service is
provided. 

Description

An exciting opportunity has arisen within the Vascular Department to join the admin team as an Assistant Patient Pathway Co-ordinator for the Vascular Network . This is a great opportunity for someone with administration  skills to take the next step with their development.

Our admin team cover the Vascular Network for Bristol, Bath and Weston but are based at North Bristol NHS Trust, Southmead Hospital.

This is a permanent role for 30 hours per week across 4/5 days.

Description

Main Duties & Responsibilities Of The Post

• Process subject access requests and freedom of information act requests in a timely manner.
• Maintain accurate records of requests and responses.
• Communicate with clients to understand their specific requirements.
• Provide regular updates to clients on the progress of their requests.
• Ensure compliance with UK GDPR and FOIA regulations.

Skills Required

• The post holder will require good analytical and technical skills including experience using Microsoft products.
• The post holder will have the ability to organise their own workload whilst assisting colleagues to meet the departmental needs of the service 
• Good verbal and written communication skills are essential to translate legislation.
• The post holder is required to establish and maintain good working relationships with all levels within the health community, the public and deal with all staff groups across a range of NHS and non-NHS organisations.
• The post holder must be self-motivated and organised.  Be able to work under pressure and to deadlines, manage time and priorities appropriately.
• Maintain daily contact with colleagues working within the team to ensure priorities are met and targets achieved.
• Regularly update management team regarding outstanding issues, potential areas of concern and any other associated problem.

Description

A fantastic opportunity has arisen within Gynaecology at Southmead Hospital for a Data Validator to join our high performing team.

We are looking for a dynamic and enthusiastic person to join our  team under the guidance and supervision of the Gynaecology Support Manager.

You will be expected to have excellent knowledge in IT and in working with database systems and the Microsoft Office Suite including Excel. Training in the Trust’s Clinical systems and further IT training will be offered if required.

Description

Assisting patient families, friends and staff visiting the unit.

Perform routine clerical duties involved in the admission, transfer and discharge of patients. 

 Handling both internal and external telephone enquiries.

Description

In this vital role, you will: 

• Work in partnership with other members of the Integrated Discharge Service (IDS), Ward Multi-Disciplinary Team (MDT) and Community partners, to support decisions with regards to discharge planning
• Represent the IDS team at ward daily board rounds 
• Provide effective & timely communication of discharge actions using existing communication tools
• Be expected to undertake a range of duties without direct supervision but will be required to report back on those delegated duties to the ward team and case manager
• Work across multi- professional disciplines and make referrals for additional assessments and treatments as required, supported by the case manager

Description

- Utilising specialist knowledge and experience the post holder will be point of contact for providing specialist information and support relating to patient safety systems.

- Using a variety of negotiating, persuasive, motivational and reassurance skills the post holder will work with a wide range of clinical staff and managers at all levels, communicating service-related information to senior managers, staff, patients, families and external agencies.

Description

Effective liaison and co-ordination with apprentices, managers and other members of the team to optimise opportunities for learning in the workplace and Plan assessment requirements and methods. Work with apprentices in the classroom to observe and assess practice against required learning outcomes and Ensure all documentation is completed to the required standards of Apprenticeship or Awarding Provide support where required to other members of the team needing to complete documentation as part of the apprentice’s Identify apprentices who are failing to meet targets and initiate action plan with SMART targets to address any issues which may affect timely completion of Provide regular updates on apprentices’ progress to line manager Report any concerns to  line manager identifying those issues that may be outside their level of competence.

Direct line management responsibility for Assistant Practice Development Teachers &/or supervisory responsibilities for specialist area i.e. – Safeguarding & Welfare.

Responsible for supporting Assistant Practice Development teachers with apprenticeship caseload reviews, ensuring they are appropriately trained and developed to meet the Trust and departments objectives.

Working with your line manager to feedback progress to the Apprenticeship Lead.