Support Services opportunities

Catering Roles

Catering Roles
×We are proud of our award-winning catering department specifically catering for patients and staff across Southmead Hospital.
Our team use methods of preparation that assist in retaining maximum nutritional content in meals provided to help ensure the speedy recovery of our patients. We provide over 2,000 meals per day using the Cook Chill Method., within the Central Production Unit (CPU). All meals are produced onsite from scratch. The CPU operates over a five-day week, Monday to Friday, 7am to 3pm.
In addition to patient meals, our Trust provides in-house catering for all staff offering freshly prepared meals using locally sourced ingredients. This is provided seven days a week, between the hours of 6am and 6pm.
Full training will be given at all levels, including the opportunity to apply for apprenticeships/NVQ and other professional qualifications.
Roles within our catering teams include:
- Chefs - Our Chefs plan and produce hospitality menus, then prepare and cook food for staff and patients using fresh local ingredients in a cost-effective way. They work as part of the team to provide efficient and effective services in a caring and professional manner.
- Catering Assistants and Ward Operatives - Our Catering Assistants and Ward Operatives are responsible for carrying out a number of duties in our kitchens, dining rooms and associated areas. In this role, you will help prepare and serve vegetables, fruits, salads, sandwiches, toast, beverages and other food items, while cleaning the premises and equipment. This role will require you to interact with patients, visitors, and staff, both in person and over the phone, ensuring that we continue to provide the best possible services. You will also need to be able to multi-task in a number of duties consisting of but not limited to:
- Interacting with customers
- Reading patient menus
- Plating up food.
- Catering Supervisors - Our Catering Supervisors support the team to ensure that all meals and sundries for patients meet the orders requested, are despatched on time and in the correct manner in accordance with agreed guidelines. They ensure that all staff working within the meal despatch area are fully conversant with their duties and provide support and guidance where needed.
Domestic Operatives (Cleaner)

Domestic Operatives (Cleaner)
×Our Domestic Cleaning Operatives are invaluable members of our Patient Support Team, helping us to keep our hospital clean. Responding to changing needs, our team go to wherever they are needed most. From wards and operating theatres to offices and clinical departments. Our Domestic Cleaning Operatives are trained in all aspects of cleaning and in the use of specialist equipment. They work closely with the multidisciplinary team while providing general ward and departmental cleaning (including infection cleaning).
The role also involves face to face contact with patients, working in line with the facilities and departmental operating procedures.
Portering Operative (Porter)

Portering Operative (Porter)
×Porters are essential in the day-to-day running of our hospitals, helping to transport patients and vital supplies to our wards and departments, so we can continue to provide outstanding care. Our Portering Operatives are responsible for the cleaning of all relevant equipment and responding to any major incidents. They are also responsible for clearing recycling and waste on the old estate, delivering CSSD (Sterile Services Department) for the theatres and supporting all maternity wards. They are flexible in carrying out duties as instructed by our patient support team leaders to best support the needs of the service.
Housekeeper

Housekeeper
×Our Housekeepers are important members of our ward teams. Working directly under the direction of the Senior Nurse or Ward Manager, they work closely with domestic services, catering and linen services staff as well as nursing staff and clinical support staff.
Our Housekeepers lead ward services such as catering, cleaning equipment and suppliers. The work can include:
- Talking to and reassuring patients
- Ordering non-clinical suppliers
- Keeping the ward clean and tidy
- Serving and cleaning away meals
- Preparing snacks and drinks
- Reporting faults
- Clerical and admin tasks
- Ordering patient transport
- Supporting visitors
Our housekeepers work independently as well as part of a team ensuring a clean, safe environment is maintained for patient safety.
Additional Support Roles

Additional Support Roles
×Additional roles within our support services teams include:
Receipt and Distribution Assistants
Key duties include:
- Checking and unpacking deliveries.
- Looking after Auto Guided Vehicles (AGV) system.
- Rectifying obstacles and faults.
- Problem solving in order to ensure that supply is maintained to all areas.
- Main duties are checking, delivering, driving and receipting goods.
Materials Management Assistants
Key duties include:
- Generating orders based on established PAR levels.
- Checking and unpacking deliveries.
- Ensuring cleanliness and upkeep of storage areas.
- Working across the NBT site in a number of different locations.
- Liaising with a wide range of hospital staff and external suppliers.
Support Roles Current Vacancies
Head Chef - Band 4
- Job reference
- 339-CCC2806
- Salary
- per annum
- Salary period
- Full time - 37.5 hours per week (Full flexibility between the hours of 06:00-18:00 Mon-Sun. working over a 5-day rolling rota.)
- Grade
- Band 4
- Contract
- Permanent
- Staff Group
- Estates and Ancillary
- Town
- Bristol
Description
Working on a 5 days over 7 roster (mainly Monday to Friday but covering the occasional / annual/sickness in other catering areas)
You will be reporting directly to the Food Production Manager
Shifts Patterns:
Full flexibility between the hours of 06:00-18:00 Mon-Sun. working over a 5-day rolling rota.
37.5 hours per week
Apply by 19/02/2023
Head Chef - Band 4:more details and how to apply
Early Years Assistant Practitioner
- Job reference
- 339-CCC2798
- Salary
- per annum, pro rata
- Salary period
- Full time, Part time - 37.5 hours per week (Please refer to Job Overview for further details)
- Grade
- Band 2
- Contract
- Full Time & Part Time hours, please refer to job overview for further details of contracts available
- Staff Group
- Estates and Ancillary
- Town
- Bristol
Description
Please read the attached Job Description and Personal Specification documents before applying for this post.
The ideal candidates will have a bubbly and happy personality with experience of working with children and have a passion for the role. You must have confidence in being able to interact with children between 0-5 years, ensuring their safety at all times. You must be self-motivated, confident, reliable, as well as showing initiative. You will be working under the direction of the room senior, qualified practitioners and alongside other members of the team.
The nursery is split into three age groups: Babies, Toddlers and Pre-school. The role will involve you being a key person to a group of children and being responsible to carry out observations and with the support of a qualified practitioner plan activities for the children in your care. You will be required to build relationships with parents/carers and have the skills to communicate with them effectively. You will be supporting children whilst they play and extend their learning, for example reading stories, role play, and whilst outside. It will also involve intimate care (nappy changing, toileting) and mealtimes.
You will be joining a professional but extremely friendly nursery that thrives on delivering the best possible childcare to our families.
Apply by 19/02/2023
Early Years Assistant Practitioner:more details and how to apply
General Catering Assistant
- Job reference
- 339-CCC2592-A
- Salary
- pro rata
- Salary period
- Full time - 37.5 hours per week (Mostly Monday to Friday but may include some weekends)
- Grade
- Band 2
- Contract
- Full Time
- Staff Group
- Estates and Ancillary
- Town
- Bristol
Description
Ability to work as a member of a team or alone
Ability to organise day to day work tasks of self
Ability to carry out basic teaching skills in assisting and demonstrating duties to new members of staff.
Basic literacy and numeracy skills.
Flexibility – able to handle several tasks at once, e.g. reading patient’s menus whilst plating up the food item ordered, interacting with staff whilst serving food
Written and verbal communication skills.
Apply by 19/02/2023
General Catering Assistant:more details and how to apply
Decontamination Technician Band 2
- Job reference
- 339-CCC2788
- Salary
- per annum
- Salary period
- Full time - 37.5 hours per week (2 x Sunday to Thursday 2pm-10pm 1 x Tuesday to Saturday 2pm - 10pm)
- Grade
- 2
- Contract
- Staff Group
- Estates and Ancillary
- Town
- Bristol
Description
The Assistant Technical Officer is responsible for providing effective, safe and efficient
collection, decontamination (manual cleaning, disinfection and sterilisation) and distribution
of re-usable medical devices including flexible endoscopes for use in direct patient care.
Apply by 15/02/2023
Decontamination Technician Band 2:more details and how to apply
Domestic
- Job reference
- 339-CCC2776
- Salary
- pro-rata
- Salary period
- Full time, Part time - 37.5 hours per week (12:00 to 20:00 Monday to Friday. 16:00 to 20:00 Monday to Friday. 08:00 to 16:00 Monday to Friday)
- Grade
- Band 2
- Contract
- Full Time
- Staff Group
- Estates and Ancillary
- Town
- Bristol
Description
- Carrying out daily duties as instructed by PST Team Leader and/or the FM Duty Manager.
- General/routine cleaning of the wards, clinical and non-clinical departments/offices, communal areas and public areas and toilets in line with the local cleaning schedules as designated.
- Assisting in any infection control deep cleans as directed by the PST Team Leader and/or the FM Duty Manager.
- Ensuring that all barrier nursing and infection related PPE is fully utilised in line with the displayed signed on patient doors.
- Ensuring that all cleaning materials are used in accordance with mandated facilities processes e.g. one cloth and one mop per each patient room.
- Ensuring that your designated cleaning cupboard and cleaning trolley is kept clean, if fully stocked to the agreed PAR levels and is well organised at all times.
Apply by 15/02/2023
Domestic:more details and how to apply
Housekeeper
- Job reference
- 339-CCC2340-B
- Salary
- pro-rata
- Salary period
- Full time, Part time - 37.5 hours per week (11.5 hours shifts covering Monday to Sunday Service)
- Grade
- Band 2
- Contract
- Staff Group
- Estates and Ancillary
- Town
- Bristol
Description
This advert may close early, if we have received a sufficient amount of applications. Therefore you are highly advised to apply as soon as possible if you are interested in this position.
We have an exciting opportunity for housekeepers to join our friendly and dynamic teams within the Medical Division. You must have the enthusiasm and desire to deliver a high quality service to our patients and their families. The candidate must have excellent communication and organisational skills, be work independently using their initiative and within a team ensuring a clean, safe environment is maintained for patients safety.
This role will be a valuable addition to our ward team, you will be responsible for ensuring the ordering and distribution of patients meals and drinks and assisting when needed and ensuring the ward is adequately stocked with consumables. You will be working together with the multidisciplinary team to ensure the departments are maintained to a high standard of cleanliness of both the ward environment and clinical equipment .
The successful applicant must be flexible and willing to work shifts covering a Monday to Sunday service, including bank holidays.
Apply by 15/02/2023
Housekeeper:more details and how to apply
Theatres & Medirooms Porter-Band 2
- Job reference
- 339-SSM2771
- Salary
- per annum
- Salary period
- Full time - 37.5 hours per week (37.5hrs)
- Grade
- Band 2
- Contract
- permanent
- Staff Group
- Estates and Ancillary
- Town
- Bristol
Description
The Theatres & Medirooms Porter will be required to:
- Demonstrate awareness of confidentiality.
- Participate in a working the full range of shifts; including weekends, Bank Holiday, school holidays etc.
- Demonstrate the ability to undertake physically demanding tasks including manual handling of patients, equipment and loads.
- Contribute to a safe environment for staff and patients, in accordance with Trust policies and statutory requirements at all times.
- Possess the ability to work under instruction and within a multi disciplinary team to maintain a safe environment in which high standards of patient care.
- Work as an integral member of the peri-operative team across theatres and the medi-rooms.
- Demonstrate the ability to prioritise and evaluate work.
- Demonstrate excellent interpersonal and communication skills.
- Interact with patients, visitors, other members of the nursing team and managers in positive, supportive and co-operative ways.
- Demonstrate knowledge and understanding of health and safety at work in order to maintain a safe environment.
- To comply with Trust and departmental policies to provide a safe and effective environment for both patients and staff.
- Report all incidents/accidents/complaints involving patients, visitors or staff, in accordance with Trust policy.
- Participate in personal and professional development.
- Participate in mandatory training programmes.
Apply by 15/02/2023
Theatres & Medirooms Porter-Band 2:more details and how to apply
General Porter - Band 2
- Job reference
- 339-MEW2754
- Salary
- per annum
- Salary period
- Full time - 37.5 hours per week (shift patterns worked 24/7 - 365)
- Grade
- Band 2
- Contract
- Permanent
- Staff Group
- Estates and Ancillary
- Town
- Bristol
Description
The Duties
- To work as part of the operational team responsible for providing a comprehensive patient support service in the hospital environment. This will involve carrying out the following Facilities Management functions.
- The primary function is the movement of patients, blood products , consumable products, waste, furniture, medical equipment, gasses, beds, mattresses etc.
- Responding to Major incident as requested.
- To provide a high quality responsive, efficient and effective patient support service to wards, and departments in North Bristol NHS Trust acting in a caring and professional manner and working in line with the Facilities and departmental operating procedures.
-
Driving vehicles including van and lorries
The role in itself requires long walking distance and a valid driving licence is essential!
Apply by 06/02/2023
General Porter - Band 2:more details and how to apply
Housekeeper
- Job reference
- 339-CCC2758
- Salary
- per annum
- Salary period
- Full time, Part time - 37.5 hours per week
- Grade
- Band 2
- Contract
- Staff Group
- Estates and Ancillary
- Town
- Bristol
Description
At North Bristol NHS Trust, we are committed to treating each patient as an individual with respect and dignity, aiming to deliver excellent clinical outcomes and a first-class experience for everyone who uses our services.
Our Housekeepers are key members of our ward team. Working under the direction of the senior nurse or ward manager, you will work closely with domestic services, catering and linen services staff as well as nursing staff and clinical support staff.
In this vital role, you will lead ward services such as catering, cleaning, equipment and supplies. The work can include:
- talking to and reassuring patients
- ordering non-clinical supplies
- Stock up the ward
- Keep the Clinical area clean and generic cleaning .
- Accompany auditors at the time of clinical audit from infection control.
- keeping the ward clean and tidy
- serving and clearing away meals
- preparing snacks and drinks
- reporting faults
- receiving visitors
To be successful in this role, you must be able to work independently as well as part of a team ensuring a clean, safe environment is maintained for patient safety. You will also have:
- Excellent communication and interpersonal skills
- Numeracy and literacy level 2 or equivalent
- IT skills, including Basic Word, E-mail and keyboard skills
- Caring and compassionate attributes
- An ability to prioritise work and effective time management skills
- A desire to undertake any additional training as required for the post
Apply by 05/02/2023
Housekeeper:more details and how to apply
Chef - Band 3
- Job reference
- 339-CCC1261-LIVE
- Salary
- per annum
- Salary period
- Full time - 37.5 hours per week (Rotational - 07:00-1500 or 10:00-18:00 with 6 other staff)
- Grade
- Band 3
- Contract
- Full Time
- Staff Group
- Estates and Ancillary
- Town
- Bristol
Description
You will be required to cook as part of a team of chefs, freshly prepared food using fresh local ingredients.
We are seeking applications from qualified, experienced chefs who can demonstrate practical experience and knowledge of allergens and nutritional content and have experience of working in a busy production kitchen.
Working within the rota you will also need to be able to demonstrate supervisory experience, confidence, and ability to deputise for the Senior Chef as and when required.
Employment in this post requires a Standard Disclosure and Barring Service (DBS) check.
Apply by 21/12/2023
Chef - Band 3:more details and how to apply