Support Roles

Description

This advert may close early, if we have received a sufficient amount of applications. Therefore you are highly advised to apply as soon as possible if you are interested in this position.

We have an exciting opportunity for  housekeepers to join our friendly and dynamic  Ward 10A  team within the Medical Division.  You must  have the enthusiasm and desire to deliver a high quality service to our patients and their families. The candidate must have excellent communication and organisational skills, be work independently using their initiative and within a team ensuring a clean, safe environment is maintained for patients safety.

This role will be a valuable addition to our ward team, you will be responsible for ensuring the ordering and distribution of patients meals and drinks and assisting when needed and ensuring the ward is adequately stocked with consumables.  You will be working together with the multidisciplinary team to ensure the departments are maintained to a high standard of cleanliness of both the ward environment and clinical equipment .

The successful applicant must be  flexible and willing to work shifts covering a Monday to Sunday service, including bank holidays. 

Description

Knowledge
•    Educated to GSCE ‘O’ level/ONC standard in English and Mathematics.
•    Proficient with PC, with knowledge of Microsoft Office packages e.g., Outlook, Word and Excel.

Training
•    Good inter-personal skills and the ability to communicate clearly and effectively, daily at all levels i.e., with management, members of staff, service stakeholders, BWPC staff, service end users, Trust clinical staff, local budget holders and suppliers.
 
Experience
•    Experience within a supply chain/logistics environment.
•    Experience within a customer facing role, such as retail or hospitality.

Description

• Receipt and Distribution of Healthcare related products
• Receipting and delivering of goods in both the R&D department, and the warehouse.
• Loading and dispatching of the Automated Guided vehicles (AGV)

·         Working in a supportive capacity within the logistics services

·         Sorting, delivering, and franking internal and external Post

• Accurate put away or stock audits of stock in areas managed by the Materials Management Team
• Ordering and management of linen stock in all areas managed by the Linen service
• Processing uniform orders for all Trust new starters

• Manual UK Driving licence essential for this post

Description

Knowledge 

• Understanding of Portering activities 
• Understanding of Department and Trust Health and Safety policies, written safe systems of systems of work and Department rules and procedures 
• Understanding of Portering equipment processes  
• Understanding and knowledge of pathology procedures for movement of blood products  

Training 

• Customer and support services or equivalent experience to an NVQ Level 2 
• Mandatory training as required for the role  
• Collection and transportation of blood products 
• Trust, Patient Support/Directorate Services induction training 
• On the job induction training 

Experience 

• Working a busy multi-faceted environment 
• Working a team based environment 

Communication & Relational skills 

• Good verbal communication skills 
• Ability to work as a member of a team 
• Good literacy and numeracy skills 
• Ability to work in a sensitive and unobtrusive manner around patients  
• Ability to use relevant electrical equipment safely 
• Ability to clean and maintain all Portering equipment in line with hygiene practises and protocols 
• Ability to assist in and demonstrating duties and operating procedures and good practice guides without the need for direct supervision 
• Be flexible in carrying out duties as instructed by Patient Support Team Leaders and relevant managers in accordance with the Departmental Rules and Procedures  
• Basic IT skills 

Description

Candidates must be professional in all aspects with a desire to develop and improve. If successful they will be expected to work as part of a multi-disciplinary team performing a wide range of duties covering all aspects of either mechanical or electrical maintenance and installation.

Candidates must have a positive customer focused attitude with a desire to improve and have served a relevant and recognised mechanical or electrical apprenticeship.

Description

·         Responsible for the daily control, monitoring, and supervision of all cleaning tasks and schedules within designated areas aligned to Service Level Agreements and NHS Cleaning Regulations.

·         Deliver effective management to PST Team Members to support FM Duty Managers to deliver an efficient and cost-effective service in line with local operational budgets and Service Level Agreements.

·         Contribute in preparing and supervising shift rotas by budget and SLA’s through discussion with Duty Facilities Managers and the central administration team.

·         To receive reactive tasks via mobile communication tools during your shift and to liaise with all available FM / PST resources to deliver completion in line with agreed KPI’s and SLA’s.

·         Carry out staff induction and adhoc training processes and complete within the required timescales, including completing a review meeting with the staff to confirm their successful completion.

·         Act as a communication link daily between FM staff and clinical staff to ensure that both parties are kept up to date with relevant and key operational information e.g. during infection cleans etc.

Description

•    General/routine cleaning of linical and non-clinical departments/offices, 
communal areas and public areas and toilets in line with the local cleaning schedules as designated.
•    Assisting in any infection control deep cleans.
•    Ensuring PPE confident
•    Ensuring that all cleaning materials are used in accordance with mandated facilities processes e.g. one cloth and one mop per each patient room.
•    Ensuring that your designated cleaning cupboard and cleaning trolley is kept clean, if fully stocked to the agreed PAR levels and is well organised at all times.
•    Ensuring that all designated cleaning equipment in your area is thoroughly cleaned and appropriately sterilised after use in order to minimise the spread of infections. This should include replaceable parts e.g. filters in vacuum cleaners, floor pads on Vispa’s, water storage tanks etc.
•    Carrying out cleaning in accordance with the local frequency schedules and procedures.

Description