Support Roles
Support Services opportunities
Catering Roles
Catering Roles
×We are proud of our award-winning catering department specifically catering for patients and staff across Southmead Hospital.
Our team use methods of preparation that assist in retaining maximum nutritional content in meals provided to help ensure the speedy recovery of our patients. We provide over 2,000 meals per day using the Cook Chill Method., within the Central Production Unit (CPU). All meals are produced onsite from scratch. The CPU operates over a five-day week, Monday to Friday, 7am to 3pm.
In addition to patient meals, our Trust provides in-house catering for all staff offering freshly prepared meals using locally sourced ingredients. This is provided seven days a week, between the hours of 6am and 6pm.
Full training will be given at all levels, including the opportunity to apply for apprenticeships/NVQ and other professional qualifications.
Roles within our catering teams include:
- Chefs - Our Chefs plan and produce hospitality menus, then prepare and cook food for staff and patients using fresh local ingredients in a cost-effective way. They work as part of the team to provide efficient and effective services in a caring and professional manner.
- Catering Assistants and Ward Operatives - Our Catering Assistants and Ward Operatives are responsible for carrying out a number of duties in our kitchens, dining rooms and associated areas. In this role, you will help prepare and serve vegetables, fruits, salads, sandwiches, toast, beverages and other food items, while cleaning the premises and equipment. This role will require you to interact with patients, visitors, and staff, both in person and over the phone, ensuring that we continue to provide the best possible services. You will also need to be able to multi-task in a number of duties consisting of but not limited to:
- Interacting with customers
- Reading patient menus
- Plating up food.
- Catering Supervisors - Our Catering Supervisors support the team to ensure that all meals and sundries for patients meet the orders requested, are despatched on time and in the correct manner in accordance with agreed guidelines. They ensure that all staff working within the meal despatch area are fully conversant with their duties and provide support and guidance where needed.
Domestic Operatives (Cleaner)
Domestic Operatives (Cleaner)
×Our Domestic Cleaning Operatives are invaluable members of our Patient Support Team, helping us to keep our hospital clean. Responding to changing needs, our team go to wherever they are needed most. From wards and operating theatres to offices and clinical departments. Our Domestic Cleaning Operatives are trained in all aspects of cleaning and in the use of specialist equipment. They work closely with the multidisciplinary team while providing general ward and departmental cleaning (including infection cleaning).
The role also involves face to face contact with patients, working in line with the facilities and departmental operating procedures.
Portering Operative (Porter)
Portering Operative (Porter)
×Porters are essential in the day-to-day running of our hospitals, helping to transport patients and vital supplies to our wards and departments, so we can continue to provide outstanding care. Our Portering Operatives are responsible for the cleaning of all relevant equipment and responding to any major incidents. They are also responsible for clearing recycling and waste on the old estate, delivering CSSD (Sterile Services Department) for the theatres and supporting all maternity wards. They are flexible in carrying out duties as instructed by our patient support team leaders to best support the needs of the service.
Housekeeper
Housekeeper
×Our Housekeepers are important members of our ward teams. Working directly under the direction of the Senior Nurse or Ward Manager, they work closely with domestic services, catering and linen services staff as well as nursing staff and clinical support staff.
Our Housekeepers lead ward services such as catering, cleaning equipment and suppliers. The work can include:
- Talking to and reassuring patients
- Ordering non-clinical suppliers
- Keeping the ward clean and tidy
- Serving and cleaning away meals
- Preparing snacks and drinks
- Reporting faults
- Clerical and admin tasks
- Ordering patient transport
- Supporting visitors
Our housekeepers work independently as well as part of a team ensuring a clean, safe environment is maintained for patient safety.
Additional Support Roles
Additional Support Roles
×Additional roles within our support services teams include:
Receipt and Distribution Assistants
Key duties include:
- Checking and unpacking deliveries.
- Looking after Auto Guided Vehicles (AGV) system.
- Rectifying obstacles and faults.
- Problem solving in order to ensure that supply is maintained to all areas.
- Main duties are checking, delivering, driving and receipting goods.
Materials Management Assistants
Key duties include:
- Generating orders based on established PAR levels.
- Checking and unpacking deliveries.
- Ensuring cleanliness and upkeep of storage areas.
- Working across the NBT site in a number of different locations.
- Liaising with a wide range of hospital staff and external suppliers.
Support Roles Current Vacancies
Domestic Assistant
- Job reference
- 339-CCC4520
- Salary
- pro rata
- Salary period
- Part time - 30 hours per week (6 hour shift Monday to Friday. 06:00 - 12:00 or 07:00 - 13:00)
- Grade
- Band 2
- Contract
- Staff Group
- Estates and Ancillary
- Town
- Bristol
Description
This advert may close early, if we have received a sufficient amount of applications. Therefore you are highly advised to apply as soon as possible if you are interested in this position.Â
Carrying out cleaning duties as instructed.Â
Cleaning of departments, laboratories and offices as designated including communal areas, stairs, corridors, lift, and toilets.Â
Carry out cleaning in accordance with schedulesÂ
Ensure waste is correctly segregatedÂ
Emptying rubbish bins and ensuring the replacement bags are in accordance with the Trust waste policy.Â
Carry out safe hygiene practices and procedures in accordance with Trust policy and code of practice.Â
Damp dust furniture, fittings, edges, ledges, paintwork walls, and doors.Â
To maintain safe and efficient standards of work, following codes of practice.Â
Apply by 09/05/2024
Domestic Assistant:more details and how to apply
Catering Assistant
- Job reference
- 339-CCC4507
- Salary
- pro-rata
- Salary period
- Full time - 37.5 hours per week (Flexibility to work any schedule from 6am – 6pm, 5 over 7 days)
- Grade
- Band 2
- Contract
- Staff Group
- Estates and Ancillary
- Town
- Bristol
Description
Skills
- Ability to communicate with other catering staff regarding work issues and instructions
Training
- To be able to undertake a structured training programme through taught courses and on the job training to last approximately 3 months to include foundation certificate in food hygiene/level 2 food safety certificate, and equipment training (slicing, boilers, cooling kettles etc.). To be signed off as competent with a 3–4-month period
Experience
- Recent relevant catering qualification (within the last 3 years)
- Up to date awareness of Catering Procedures and Food Safety
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Apply by 08/05/2024
Catering Assistant:more details and how to apply
Assistant Technical Officer (Band 2)
- Job reference
- 339-TJC4504
- Salary
- per annum (FTE) or pro rata for part time staff
- Salary period
- Part time - 15 hours per week (1 x Saturday & Sunday 07:00 – 15:00)
- Grade
- Band 2
- Contract
- Staff Group
- Healthcare Scientists
- Town
- Bristol
Description
Onsite training will be carried out within all areas of the Decontamination Facilities.
- You will be required to use keyboards, touch screens and scanners.
- To experience repeated periods of intense concentration.
- To develop a high degree of manual dexterity, accuracy, precision, and speed.
- To push/manoeuvre trolleys, manually handle instruments, sets and stock.
- To work while standing for prolonged periods of time.
- To understand how to operate a PC, scanners, and label printers in order to operate computerised traceability system.
- To develop an extensive knowledge of medical devices and their functions.
- To use your initiative for routine and non-routine day-to-day tasks.
Apply by 07/05/2024
Assistant Technical Officer (Band 2):more details and how to apply
Assistant Technical Officer (Band 2)
- Job reference
- 339-TJC4508
- Salary
- per annum
- Salary period
- Full time - 37.5 hours per week (1 x Tuesday – Saturday 14:00-22:00 , 1 x Tues - Sat 22:00 – 06:00)
- Grade
- Band 2
- Contract
- Staff Group
- Healthcare Scientists
- Town
- Bristol
Description
Onsite training will be carried out within all areas of the Decontamination Facilities.
- You will be required to use keyboards, touch screens and scanners.
- To experience repeated periods of intense concentration.
- To develop a high degree of manual dexterity, accuracy, precision, and speed.
- To push/manoeuvre trolleys, manually handle instruments, sets and stock.
- To work while standing for prolonged periods of time.
- To understand how to operate a PC, scanners, and label printers in order to operate computerised traceability system.
- To develop an extensive knowledge of medical devices and their functions.
- To use your initiative for routine and non-routine day-to-day tasks.
Apply by 07/05/2024
Assistant Technical Officer (Band 2):more details and how to apply
General Porter
- Job reference
- 339-CCC4384-A
- Salary
- per annum (FTE) or pro-rata for part time staff
- Salary period
- Full time - 37.5 hours per week (24/7)
- Grade
- Band 2
- Contract
- Staff Group
- Estates and Ancillary
- Town
- Bristol
Description
KnowledgeÂ
- Understanding of Portering activitiesÂ
- Understanding of Department and Trust Health and Safety policies, written safe systems of systems of work and Department rules and proceduresÂ
- Understanding of Portering equipment processes Â
- Understanding and knowledge of pathology procedures for movement of blood products Â
TrainingÂ
- Customer and support services or equivalent experience to an NVQ Level 2Â
- Mandatory training as required for the role Â
- Collection and transportation of blood productsÂ
- Trust, Patient Support/Directorate Services induction trainingÂ
- On the job induction trainingÂ
ExperienceÂ
- Working a busy multi-faceted environmentÂ
- Working a team based environmentÂ
Communication & Relational skillsÂ
- Good verbal communication skillsÂ
- Ability to work as a member of a teamÂ
- Good literacy and numeracy skillsÂ
- Ability to work in a sensitive and unobtrusive manner around patients Â
- Ability to use relevant electrical equipment safelyÂ
- Ability to clean and maintain all Portering equipment in line with hygiene practises and protocolsÂ
- Ability to assist in and demonstrating duties and operating procedures and good practice guides without the need for direct supervisionÂ
- Be flexible in carrying out duties as instructed by Patient Support Team Leaders and relevant managers in accordance with the Departmental Rules and Procedures Â
- Basic IT skillsÂ
Apply by 03/05/2024
General Porter:more details and how to apply
Loan Kit & Implant Coordinator
- Job reference
- 339-BKS4492
- Salary
- PA pro rata
- Salary period
- Full time - 37.5 hours per week
- Grade
- NHS AfC: Band 3
- Contract
- Staff Group
- Administrative and Clerical
- Town
- Bristol
Description
- Support provision of kit/equipment in Musculoskeletal theatres (to include general instrumentation, loan kits and implants).
- Support an effective kit management service by ensuring kit requirements are acquired from surgical team and are planned in association with theatre scheduling.
- Inform CSSD of daily kit requirements and work with theatre department, scheduling team and CSSD to communicate and plan kit needed as per agreed processes.
- Ensure compliance with clinically agreed protocols of kit use.
- Continuously ensure kit expenditure is logged, managed and reportable.
- Ensure most cost effective and efficient route of supply is maintained.
- Ensure loan kit required for operating lists is ordered/returned in good time and recorded appropriately as per defined process.
- Manual handling including roll cages, moving instruments sets and unpacking deliveries.
Apply by 01/05/2024
Loan Kit & Implant Coordinator:more details and how to apply