Bereavement Service

At this difficult time there are many things which the closest relative or friend has to do. The staff at North Bristol NHS Trust (NBT) are here to help you in every way.

To avoid any unnecessary delays, please telephone Bereavement Services between 10 am and 12 noon, the first working day after the patient has died.

The Medical Certificate of Cause of Death is signed by the doctor and will be given to you by a member of the Bereavement Services Team.

If you are not a relative, you should bring with you proof of your identity and letter of authority signed by the nearest relative of the deceased.

Funeral arrangements

You may wish to appoint and contact a funeral director before collecting the Certificate of Cause of Death. The funeral director will require the White Form of Authorisation (release form) issued by Bereavement Services.

Financial assistance toward the cost of the funeral may be available if you or your partner is receiving Income Support, Family Credit or Housing Benefit. For more information telephone 0845 606 0265.


If cremation is planned the hospital has to arrange for 2 doctors to sign the cremation form. The funeral director will require this form to finalise arrangements and will collect directly from the Hospital.


If you wish to see your loved one at the hospital, this can be arranged between 8.30am – 5pm weekdays.

A limited service is available during evenings 5pm – 9pm and weekends and bank holidays 9am – 5pm.

Looking ahead

The time ahead may be a very difficult one for you. If you have any further questions please, contact a member of the bereavement services team.