Bereavement Services during the Coronavirus (COVID19) pandemic
We are so very sorry for the loss of your relative or friend. The time after bereavement can be difficult and distressing, especially during the current circumstances. Our Bereavement Team will help guide you through the next steps of registering the death and the process of returning any personal belongings to you.
Please contact the Bereavement Team by the next working day following the death of your loved one. They are available Monday to Friday 08:00 – 16:00. Their contact details are:
• 0117 414 0180 / 0181 / 0182
• Or email firstname.lastname@example.org
Please provide your name, contact details and name of the deceased. If the telephone is not answered you can leave a message and someone will call you back as soon as possible.
For more information on death registration, funeral arrangements, collection of personal belongings and bereavement support, please take the time to read the leaflet below.
You may wish to appoint and contact a funeral director before collecting the Certificate of Cause of Death. The funeral director will require the White Form of Authorisation (release form) issued by Bereavement Services.
Financial assistance toward the cost of the funeral may be available if you or your partner is receiving Income Support, Family Credit or Housing Benefit. For more information telephone 0845 606 0265.
If cremation is planned the hospital has to arrange for 2 doctors to sign the cremation form. The funeral director will require this form to finalise arrangements and will collect directly from the Hospital.
If you wish to see your loved one at the hospital, this can be arranged between 8.30am – 5pm weekdays.
A limited service is available during evenings 5pm – 9pm and weekends and bank holidays 9am – 5pm.
The time ahead may be a very difficult one for you. If you have any further questions please, contact a member of the bereavement services team.