Who is a Carer?

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Do you look after someone who could not manage without that support?

A carer is someone who provides unpaid help and support to another person who could not manage without their help. A carer may be a partner, child, relative, friend or neighbour. A carer is not necessarily the closest relative of a patient or their next of kin. Carers can be of all ages and situations; many balance their caring role with work, training and childcare; many care for someone who does not live in the same house and may travel some distance to care. 

A carer often does not realise they are a carer and can struggle to tell someone they are finding it difficult to cope. 

View an information leaflet on the help that's available to you from Carers Support Centre.

Your right to an assessment of your needs

A carers’ assessment is an assessment of the carers’ needs and considers not only what care the carer provides, but also the physical and psychological impact it has on them. 

The assessment also looks at what help and support the carer is entitled to so that they can better continue in their caring role. 

You can find more information at www.nhs.uk/conditions/social-care-and-support-guide/Pages/what-is-social-care

The Carers Emergency Card can ensure the safety of the person you care for if you have an accident or emergency. 

Carers Liaison Service

If you would like support while the person you care for is in hospital, please contact:

Telephone: 07731 623636
Email: bnssg.hospitalcarerliaisonservice@nhs.net

Your Rights & Entitlements as a Carer

As a carer there are many entitlements that you may be eligible for but not already accessing. If you would like any further information about what you are entitled to as a carer please contact Carers Support Centre on 0117 965 2200

Who is a Carer?

Audiology

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The main Audiology centres are based at St Michael's Hospital and Gate 36, Level 1, Brunel building, Southmead Hospital Bristol, where the following services can be found:

  • Comprehensive hearing assessments and digital hearing aid fittings for adults (aged 16+)
  • Comprehensive diagnostic investigations and balance assessments for adults and children
  • Hearing and tinnitus therapy for adults
  • Balance (vestibular) rehabilitation for adults and children
  • Maintenance and repair of hearing aids

We also have a number of satellite clinics that offer hearing assessments, hearing aid fittings, hearing aid repairs and hearing therapy.

Contact Audiology

Adult Audiology Department, St Michael's Hospital, Southwell Street, Bristol BS2 8EG

Telephone: 0117 342 5854 (please be aware the phones lines are always very busy)

Email: audiology.dept@uhbw.nhs.uk

  • Southmead Hospital Bristol
  • Weston General Hospital 
  • Cossham Hospital
  • Clevedon Hospital
  • Thornbury Medical Centre
  • Portishead Health Centre
  • South Bristol Community Hospital
  • Stockwood Health Centre
  • Yate West Gate Centre

Telephone: 0117 342 5854

Email: audiology.dept@uhbw.nhs.uk

 

You can also contact us using Typetalk. For more information, please visit ngts.org.uk

Audiology

SWNODN Clinicians

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The South West Neuromuscular Operational Delivery Network (SWNODN) aims to provide health and social care professionals in the South West with a world-class level of knowledge, support and training for working with people with rare neuromuscular conditions.  This will ensure that patients have the best possible care and experience from NHS Services across specialities and are able to access the appropriate support closer to where they live to better manage their condition. 

The SWNODN run a number of events around the region with the remit of sharing best practice and ensuring healthcare professionals are confident when working with individuals with neuromuscular conditions.   

If you are one of the many professionals who work with people with a neuromuscular condition, please ensure you get to hear about our work and events by joining our professionals mailing list (it’s free!).  To join the mailing list, please email: swneuromuscularodn@nbt.nhs.uk

Related Links (to SWNODN Virtual Advisor)
SWNODN professionals 1.jpg

SWNODN Patients & Families

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Patients can be referred to the neuromuscular clinics by their GP, Neurologists or Paediatrician via the normal referral route for the hospital that the clinic is held in.

If you are a patient who has had a confirmed diagnosis of a neuromuscular condition covered by the SWNODN, you may already be receiving care from a Consultant Paediatrician or Neurologist in your local hospital. 

Sometimes your local hospital doctor may seek specialist advice from, or refer you to, a SWNODN Consultant Neurologist. 

If you would like further information and advice about attending one of the SWNODN’s neuromuscular clinics, or would like to get in touch with the Neuromuscular Advisor for your area, please contact the Network office.

Contact SWNODN

BBCC - For Clinicians

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We are able to offer a complete investigatory process for patients referred to our service. Each patient will undergo consultation, breast palpation and ultrasound. Our uniqueness is that the clinician who examines the patient will perform an ultrasound within the same consultation. Depending on the clinicians findings he/she may well then recommend a mammogram and possibly tissue biopsy (FNA or core biopsy). A significant number of patients referred will not require a tissue biopsy. Clinical Nurse Specialists are present in clinics. Mammography is situated within the same department.

All patients are seen within the government guidelines of two weeks.

Our referral system has two options for your consideration.

  1. Care pathway where you suspect a breast cancer diagnosis
  2. Care pathway where you do not suspect breast cancer to be diagnosed

Where a diagnosis of breast cancer is suspected we are able to undertake all necessary investigations within the same appointment. A specialist Nurse is available for support for women who have concerns regarding their potential diagnosis. Patients return for the biopsy results. If the patient receives a cancer diagnosis, the specialist nurse meets with the patient/carer for support and assistance (if applicable) with decision making.

If you wish to talk through with a clinician or specialist nurse before you make your referral please feel free to telephone the Bristol Breast Care Centre.

Family History Clinic Referral

Patients are referred by GPs should be clearly marked as Family History, so that they don’t end up in a one stop clinic.

If the referral is specifically for gene testing, then please refer directly to the Clinical Genetics Service at St Michaels Hospital, Bristol.

Although screening would not usually start before 40, we would be happy be happy to see younger women to assess their risk and give them a strategy.

Contact Bristol Breast Care

Bristol Breast Care Centre
Beaufort House 
Southmead Hospital
Westbury-on-Trym
Bristol
BS10 5NB

Telephone*: 0117 4147000 or email familyhistorybreastcare@nbt.nhs.uk.
* 9am - 5pm Monday to Thursday, Friday 9am - 4pm

Clinical Psychologist

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The Clinical Psychologist Dr Olivia Donnelly runs a clinic within the Bristol Breast Care Centre on a Wednesday.

Your Clinical Nurse Specialist or your Consultant can refer you to her.

Some patients benefit from additional psychological support on a 1 to 1 basis, and often these sessions will go on for a few months dependant upon individual needs.

Keeping Abreast

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Keeping Abreast is a breast cancer reconstruction support group.

Their support meetings, held at both  Macmillan Wellbeing Centre, Beaufort House, Southmead Hospital and Gloucester, are informal, relaxed and open to those who wish to gain more information on Breast Reconstruction after a mastectomy.

Family & friends are also very welcome.

Find out more at www.keepingabreast.org.uk/breast-cancer-reconstruction-support-bristol

Be Breast Aware

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  • Know what is normal for you
  • Know what changes to look and feel for
  • Look and feel
  • Report any changes to your GP without delay
  • Attend for routine breast screening, if you are over 50

Breast awareness is about becoming familiar with your own breasts and how they change. It is important to know how your body normally looks and feels. Being breast aware is about knowing the usual shape and feel of your breasts and being able to recognise any changes.

There is no such thing as a standard breast and what is normal for one woman may not be for another. Your breasts will also look and feel different over time depending on the time of the month and your age. If you find any changes from what is normal for you go to your GP without delay.

You are not wasting anyone's time.

It is important to know that most changes are not cancer. But, reassurance and advice will always help, and the sooner a possible cancer is reported, the more simple treatment is likely to be.

Changes to look for:

  • A change in size or shape
  • A lump or thickening
  • Puckering or skin dimpling
  • Nipple becoming drawn or changing direction
  • Bleeding or discharge from the nipple
  • Rash on or around the nipple
  • Sudden roughness of the skin
  • Swelling under the armpit or around the collar bone
  • Constant pain in one part of your breast or in your armpit

For more information visit NHS Cancer Screening website.