Urology One Stop Clinic

This page has information about the Urology One Stop Clinic.

What is the clinic for?

The Urology One Stop Clinic aims to help patients have consultations and tests all done in one visit. This is more efficient for you and us.
You may see different members of the multidisciplinary team (MDT) including doctors, specialist nurses and radiographers.

How soon will I be seen?

You must be referred by your GP. If you are referred because your GP suspects you might have cancer, we try to see you within 2-3 weeks of your referral. This is often called a “fast-track referral.” For other referrals we aim to see you within 6-8 weeks.

Before your visit

You may be sent some leaflets or forms to complete in the post or by text. Please read them carefully.
Your letter may ask you to arrange or some blood or urine tests at your GP. It is important you do this so we have the results ready for your appointment.
If you are going to have a CT scan, you may be advised to drink water or not eat for a few hours before this. Please check your letter for instructions.
Please bring a list of any medicines you take including ones you buy yourself such as herbal remedies.
It can be useful to bring someone with you to appointments.

During your visit

You will usually see a doctor or nurse first, and they may then send you for some tests or scans. Some will be on different days. These may include:

Urine tests.
Blood tests.
Flow rate tests.
Questionnaires about your symptoms.
Flexible cystoscopy.
Ultrasound.
X-rays.
CT scan.
MRI scan.

If you need surgery:

You may be asked to go to one of our pre-assessment clinics to check you are fit for the procedure. This might include tests like an ECG (heart trace), blood tests, and X-rays.

Questions to ask

When you come to your Urology One Stop appointment, you may have a lot of questions. It is normal to find it difficult to remember things at the time of and after your appointment so here are some tips to help you.

Before your appointment

Write down your most important questions.
List or bring all your medicines and pills – including vitamins and supplements.
Write down details of your symptoms, including when they started and what makes them better or worse.
Ask your CNS team for an interpreter or communication support if needed.
Ask a friend or family member to come with you, if you like.

During your appointment

Don't be afraid to ask if you don't understand. For example, 'can you say that again? I still don't understand.'?
If you don't understand any words, ask for them to be written down and explained.
Write things down or ask a family member or friend to take notes.

Ideas of questions to ask at the time of your appointment

'what's happening if I'm not sent my appointment details,' and 'can I have the results of any tests?'
If you don't get the results when you expect – ask for them.
Ask what the results mean.

Before you leave your appointment

Ask who to contact if you have any more problems or questions.
About support groups and where to go for reliable information.

After your appointment - don't forget the following

Write down what you discussed and what happens next.
Keep your notes.

Tests, such as blood tests or scans

What are the tests for?
How and when will I get the results?
Who do I contact if I don't get the results?

What next?

What happens next?
Do I need to come and see you?
Who do I contact if things get worse?
Do you have and written information?
Where can I go for more information?
Are there any support groups or other sources of help?

Support BUI

We need your support to help give more people in Bristol and the South West the very best urological care here at the BUI. We are part of Southmead Hospital Charity and there are a number of ways you can help. Visit their website www.southmeadhospitalcharity.org.uk