The NHS Five year forward view sets out an ambition to support people to shape their own healthcare, make informed choices, manage conditions and avoid complications. Evidence shows that a higher level of activation leads to better outcomes, improved experience of care and fewer episodes of emergency and unscheduled healthcare.
Whether it’s long term conditions or a one off stay in hospital due to illness or injury every patient should have the right to be made aware of their plan for care and given opportunity to own this plan.
I'm not sure if I ever said how invaluable the patient knows best and major trauma support service has been to me during my journey since the accident. It has been invaluable to know that there has always been someone there for me.