Quality Patient Discharge Intervention

The Quality Patient Discharge intervention consists of three simple, interlinked elements: 

QPD Intervention

Download sample resources:

My Way Forward document

A personalised information pack detailing patient-specific information about diagnosis, medication, outpatient follow-up and signposting the patient which way to turn with any questions or concerns. This is to reinforce information which they have already been given during their admission, not to give new information, and should act to empower patients and carers. This document can be issued as a paper copy, however, by utilising an electronic platform accessible to patients and ‘invited’ others the plan becomes a more dynamic, responsive resource for patient, carers and clinicians.  Download File QPD - My Way Forward After Hospital Care Plan Sample.docx

QPD discharge consultation

Discharge consultation

An Individualised ‘discharge counselling’ session for the patient and family or carers with an appropriately trained keyworker around twenty-four hours prior to planned discharge. A pharmacist will also see the patient at this time and give education around medication. This one-to-one time should give opportunities for any questions or concerns to be addressed prior to discharge and will be based around the ‘after hospital care plan’.
Tailoring the discharge package to the patient based on the consultation means that all of the information given, follow up arrangements, contact details and prescribing information are held by the patient or carers in one format. Download File QPD - Discharge Counselling Guidance, Ideas and Prompts Sample.docx

Two week call

QPD telephoneTwo weeks after discharge, the patient will receive a ‘check-up’ telephone call from the major trauma team during which any problems or uncertainties can be identified and appropriately managed. Download File QPD - Post-discharge Follow-up Phone Call Script Sample.docx