The EAT service will work with the user to provide access to their computer when the standard interfaces are difficult or inoperable. There are a range of solutions which give control of the device back using alternative interfaces. Some examples of how a computer can be set up include:
- Alternative keyboards: this could be a keyboard with larger keys, a guard over the keys or one on the screen of the computer.
- Alternative Mice: there are alternative mice options for hand control but also for operation using other parts of the body. For example roller ball mice can be used with the hands or feet, there are options for head control and eye control of a computer.
- Voice operation: software options that enable the user to control the computer using their voice.
- Software: there are options for software to be installed to adapt the way the computer works and changes the way it can be controlled.
- Switch operation: accessing the computer using a single switch, employing methods of scanning the items on the screen.
A computer can be a desktop or laptop or a smartphone or tablet. When referring into the service it is important to include what device is to be used as this helps in the assessment process.
The team will work with users on their own device, the NHS do not fund the provision of a computer.
The EAT service will ensure the user is shown how to use the equipment to access the computer, however it is not possible for us to train the user on how to use the computer (for example to use Windows or the Apps on the iPad. The criteria state that the user must understand how to use a computer or have support locally to learn.