The Wheelchair Repair Service provides free of charge repairs and maintenance to any NHS issued wheelchair and associated equipment.
Repairs and services can be carried out at your home address, place of work, school or day centre.
Many Wheelchairs are subject to an annual planned preventative maintenance check and this will normally be arranged with you at a mutually convenient time and place.
Some specialist wheelchairs and seating units may be subject to a delay in repairs where stock parts may not be available and have to be ordered from the manufacturers. However, we will always try to ensure an interim repair is undertaken to provide safe ongoing use and have access to a limited range of loan wheelchairs for use while a chair is being repaired, by offering the closest chair match.
Standard repairs are attended within 5 days of the call, priority calls within 1 day.
We will also attend for an emergency breakdown at weekends, these will be within 1 day. Out-of-hours repairs at the weekend are subject to qualifying criteria; which includes (but not limited to):
- If you’re on your own (solo),
- If you cannot get to toileting, food, safety
- Breakdown away from home within service area (please note this is a repair service only)
If in doubt, please call your relevant out-of-hours service and you will be advised accordingly. We do not operate a weekday out-of-hours emergency service, however if you do require support please telephone the relevant number and leave your name and contact information on the answerphone and we will get back to you as soon as possible. Alternatively you can use our 'Report a wheelchair fault' online form.
Non-emergency standard Wheelchair repairs
Monday, Tuesday, Wednesday, Thursday 8.30am-4.30pm
Telephone: 01242 713905
Emergency Wheelchair repairs
Saturday and Sunday 8.30am-4pm
Telephone: 07720 353990 and leave all your details including a contact telephone number on the answerphone.
Contact Wheelchair & Special Seating Service, and Repair Service
Telephone all departments: 01174144900
Wheelchair Repairs Bristol, Bath, South Gloucestershire & North Somerset
Telephone: 0117 9696959
Wheelchair Repairs Cheltenham & Gloucester
Telephone: 0300 4217093
Out of Hours service for both areas: 07720 353990
Wheelchair & Special Seating