NHS 111


NHS 111 is free to call

The NHS 111 service is available to anyone visiting or living in England.

You should use 111 services if you need:

  • Medical help fast but it’s not a 999 life threatening emergency
  • You think you need to go to the Emergency Department or need another NHS urgent care service but are unsure
  • You don’t know who to call or you don’t have a GP
  • You need health information or reassurance about what to do.

The NHS 111 service is staffed by a team of fully trained advisers, supported by experienced nurses. They will ask you questions to assess your symptoms, then either give you the healthcare advice you need or direct you to a local service that can help you. That could be a late-opening pharmacy, community nurse, out-of-hours doctor, walk in centre, Urgent Care Centre, Minor Injury Unit (MIU) or the Emergency Department.

Opening hours: 24 hours a day, 7 days a week.

Contact: The NHS 111 number is free to call from landlines and mobile phones.
For less urgent health needs contact your GP or local pharmacist. For more information on NHS 111 visit www.nhs.uk/111

In a life-threatening emergency go to the Emergency Department or call 999.

NHS 111

You can call 111 when you need medical help fast, but it’s not a 999 emergency.
Telephone: 111

NHS 111