Information for healthcare professionals making a referral to Outlook

If you would like to refer someone to Outlook please email our admin team at: PsychologyOutlookAppearanceTeam@nbt.nhs.uk or call 0117 4144888

• When referring someone to Outlook, please ensure you have the consent of the individual.
• We review all new referrals to Outlook on a weekly basis.
• We operate an opt in policy for all referrals, and so once accepted for an assessment, an individual will have 2 weeks to opt in for our service. We will keep you informed of the outcome via letter.

We support individuals whose primary concern is around different, unusual or changed appearance, resulting in psychological distress and is impacting on daily functioning. This does not include those with appearance concerns relating principally to eating disorders / weight management issues or with broader appearance concerns.

If you are unsure whether an individual is suitable for our service, or you would like to discuss the service we offer please email us at PsychologyOutlookAppearanceTeam@nbt.nhs.uk or call 0117 4144888 and we will arrange for one of our psychologists to call you to discuss this.