Outlook Frequently Asked Questions

How long will I have to wait to be given an appointment?

We try and keep as small a waitlist as possible. Our wait times vary from month to month. Please contact our admin team on 0117 414 4888 to get up to date information

I think I’m being silly about a small blemish but I really hate the way it looks. Can I gain some support from Outlook?

Yes you can. When it comes to appearance, we understand that it’s not the size or the visibility of the difference that matters: research has shown that there is hardly any relationship between the size, location or extent of a different appearance and the level of distress it can cause. So a small appearance difference can leave someone very distressed, whereas you may know someone who has a larger, more easily visible difference but doesn’t seem worried about their appearance.

Contact Outlook

The admin office is staffed Monday to Friday 9am to 4:30pm. You are welcome to leave a phone/email message outside these times and one of the team will get back to you. 

Outlook & Clinical Health Psychology
Office 3, Gate 38, Level 3
Brunel building
Southmead Hospital
Southmead Road
BS10 5NB


0117 414 4888






Having someone understand why I have the problems I do, and who could see where I'm coming from, was so helpful.

Outlook Frequently Asked Questions