Cancel or Reschedule Outpatients Appointment

If you wish to cancel or reschedule your outpatient appointment please contact the Outpatients Appointments Department. To speed our response please have the following details available:

  • Name
  • Date of birth
  • Appointment date
  • Clinic
  • Hospital or NHS number

If you need to change the date or time of your appointment, please call with as much notice as possible. If you wish to change the appointment a second time, we will not be able to offer you another date except in exceptional circumstances.

If you are unable to attend and have not informed the Outpatient Department, we will not offer you another appointment. We will write to you and your GP to tell you this. If you do still require an appointment, please contact your GP.

If you have booked hospital transport and cancel or rescedule your appointment, please cancel your hospital transport.

To cancel or reschedule your outpatient appointment

Please call 0300 555 0103 to discuss, change or cancel your appointment. 

Or email: outpatientscallcentre


If you have symptoms that include a new and continuous cough and/or high temperature, you should not attend your appointment. Visit for the latest advice. 

If you do not have symptoms, please attend your appointment as usual.

Cancel or Reschedule Outpatients Appointment