Support & Advice

Financial Support
Managing finances can be a major problem for patients and families, due to loss of income because of the inability to work. Additional expenditure can arise from the cost of travel, disrupted routine, cost of equipment, aids or additional household appliances, special dietary requirements, child care and increased household bills.

The Palliative Care Team can support patients and their families to understand what is available and how to apply for non-means tested benefits such as Attendance Allowance or Personal Independence Payment (PIP). 

The Citizens Advice Bureau can be contacted for advice. Contact number: 08444 994718 

For guidance and claim forms for benefits visit the DWP website
Freephone: 0800 882 200

Macmillan Cancer Support Helpline provides practical, medical, emotional and financial support. Contact: 0808 808 0000.
Macmillan also produces a booklet called ‘Help With the Cost of Cancer: a guide to benefits and financial help for people affected by cancer. Macmillan Benefit Advisers are based at Southmead Hospital on certain days. They can advise patients who have a cancer diagnosis about eligibility for any benefits or grants.

Some people may be eligible for a Macmillan grant which is a one-off payment for adults, young people or children with cancer, to cover a wide range of practical needs. This can include things such as heating bills, extra clothing, or for a much-needed break. Find out more information at

Age UK provides information and fact sheets for older people on topics such as benefits, community care and housing. Information line freephone: 0800 009966 or 0800 1696565

Carers UK offers advice and support for carers throughout the UK, including help with benefits and finances. Carersline freephone: 0808 808 7777

Carers Information
A carer is someone who regularly provides a lot of help for, or looks after a partner, relative or friend to support them in returning to and remaining at home. We recognise that caring for someone with palliative or end of life needs can be difficult. The local authority has a duty to assess the needs of carers. Find out more about carers information.

Support & Advice